Search found 34 matches

by VirginiaO
Wed Dec 04, 2019 2:45 pm
Forum: VIN Decode
Topic: 2007 GMC Sierra
Replies: 4
Views: 3612

Re: 2007 GMC Sierra

Thanks!
by VirginiaO
Mon Nov 25, 2019 1:46 pm
Forum: VIN Decode
Topic: 2007 GMC Sierra
Replies: 4
Views: 3612

2007 GMC Sierra

2GTEK13T971157813 This won't decode in Manager nor ProDemand.
by VirginiaO
Fri Feb 15, 2019 11:26 am
Forum: Database + Settings
Topic: Backdate Invoices
Replies: 5
Views: 5884

Re: Backdate Invoices

That's right, just post the invoice to the date it was completed. It will still show the print date as 'today', but that's not what matters.
by VirginiaO
Tue Nov 20, 2018 9:17 am
Forum: VIN Decode
Topic: 2008 Honda Odyssey
Replies: 11
Views: 6373

Re: 2008 Honda Odyssey

Just ran into the same problem as Mitchell didn't decode to the EX-L model. Big difference when ordering an engine. : (
by VirginiaO
Tue Oct 16, 2018 1:00 pm
Forum: Database + Settings
Topic: 2018 Vehicles
Replies: 2
Views: 2356

Re: 2018 Vehicles

OHLOOKANUPDATE! (Figures.) Thanks!
by VirginiaO
Tue Oct 16, 2018 7:27 am
Forum: Database + Settings
Topic: 2018 Vehicles
Replies: 2
Views: 2356

2018 Vehicles

Not having any luck decoding the VINs for most 2018 vehicles. Is there a normal timeline on these updates?
by VirginiaO
Thu Jul 19, 2018 10:13 am
Forum: Technical Issues
Topic: Issue Since Update
Replies: 21
Views: 9163

Re: Issue Since Update

Windows 10 doesn't do mornings. Its indexing & search crap hogs the resources for up to half an hour after booting. Google search "Turn off Windows 10 search indexing..." and your mornings will be fresh and invigorating. *insert disclaimer here* You can also try searching for "Windows 10 100% disk u...
by VirginiaO
Thu Jul 19, 2018 9:57 am
Forum: Database + Settings
Topic: Customer Screen: Change 1st Phone Default to Cellular
Replies: 29
Views: 13683

Re: Customer Screen: Change 1st Phone Default to Cellular

Yes please to this cell default.
by VirginiaO
Tue Jul 17, 2018 2:43 pm
Forum: Technical Issues
Topic: Issue Since Update
Replies: 21
Views: 9163

Re: Issue Since Update

ParkerAutoAz wrote:Since the update both of my work stations lose the current mileage after the switch from work order to invoice and when we print mileage displayed is zero "0", anyone having this issue?
YES! Thought it was just me losing my mind.
:P
by VirginiaO
Thu May 31, 2018 3:00 pm
Forum: Database + Settings
Topic: Late Fees - Manually Adding?
Replies: 1
Views: 2068

Late Fees - Manually Adding?

I was one of those non-paying-attention people who ran a Late Fee Assessment with min/max of zeroes. Soooo, now that I processed that customer at zero for the first month, I have to wait until the next 30 days are up before trying again. But I would like to send a statement with current late fees. I...
by VirginiaO
Thu May 31, 2018 2:51 pm
Forum: Database + Settings
Topic: Invoice double posting
Replies: 11
Views: 5826

Re: Invoice double posting

Sorry, yes, exactly what Ric posted in the screenshot. There's an amount hanging out in 'on account' that doesn't belong there.
by VirginiaO
Thu May 31, 2018 2:48 pm
Forum: Database + Settings
Topic: Invoice double posting
Replies: 11
Views: 5826

Re: Invoice double posting

My issue was only discovered recently. Since the latest update, but I can't say there's a correlation.
by VirginiaO
Thu May 24, 2018 12:37 pm
Forum: Database + Settings
Topic: Invoice double posting
Replies: 11
Views: 5826

Re: Invoice double posting

Never mind. Talked to tech support and they are equally baffled. : ) Please let them know if you have the same problem in A/R.
by VirginiaO
Wed May 23, 2018 2:26 pm
Forum: Database + Settings
Topic: Invoice double posting
Replies: 11
Views: 5826

Invoice double posting

Howdy.
I post an invoice to 'charge' and the total amount owing in an accounts receivable report is exactly double. There's nothing else owing from this customer. Heelllp..
by VirginiaO
Thu Jul 20, 2017 1:15 pm
Forum: VIN Decode
Topic: 2009 Pontiac Montana SV6 3.9L
Replies: 2
Views: 3092

2009 Pontiac Montana SV6 3.9L

1GMDU23169D111269 Works in ProDemand but not Manager SE.

I spoke too soon. The VIN decodes, but no Estimate, Fluid & Maintenance available.
by VirginiaO
Tue Jul 18, 2017 8:32 am
Forum: Database + Settings
Topic: This part has a cost of zero - MAKE IT GO AWAY?
Replies: 3
Views: 2346

This part has a cost of zero - MAKE IT GO AWAY?

I do not use Manager SE to specifically keep track of all costs/accounting, only invoicing. Manually entering parts and getting this warning message (This part has a cost of zero) every single time is high in the annoying factor. It seems that in the setup we can turn off nearly every other warning ...
by VirginiaO
Fri Jun 30, 2017 9:02 am
Forum: Reports + Printing
Topic: Shop email on invoices/estimates
Replies: 14
Views: 5727

Re: Shop email on invoices/estimates

Woot.
by VirginiaO
Tue Jun 13, 2017 11:48 am
Forum: Reports + Printing
Topic: Show Discount On Line Items, Or List Price & Sale Price?
Replies: 1
Views: 1362

Show Discount On Line Items, Or List Price & Sale Price?

Is there a way to show the list price and the sale price OR the discounted amount on each line item? I'd like to show the customer the discounted price of each part rather than just a subtotal hiding on the bottom of the estimate/invoice.
by VirginiaO
Mon Jun 12, 2017 11:23 am
Forum: Database + Settings
Topic: Database backup files - Why are there two?
Replies: 5
Views: 3178

Re: Database backup files - Why are there two?

Thanks, JD. I do backup every day, and take the USB file home with me with a weekly file. I didn't know a third location was an option. I'll definitely look into this.
by VirginiaO
Fri Jun 09, 2017 12:09 pm
Forum: VIN Decode
Topic: 2006 Nissan Xtrail
Replies: 5
Views: 4384

Re: 2006 Nissan Xtrail

Good news. This is pretty much our only major stumbling block with Manager. Thanks for the response.

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