I recently let go a service writer for being sloppy (amongst other things.. I have discovered the same customer in multiple times with different spelling of names, or just duplicate without address or something... Can I merge the customers together? One issue is that I'll show the same vehicle in bo...

This is my biggest issue I have with Mitchell.. I want to use it for all of my in house stuff, but I don't want to throw off my revenue numbers..

Does using the 100% discount throw off profit totals?