both are recent po's. we have only been using Mitchell since mid January, so there isn't really such thing as an old order. at this point I'm trying to wrap my head around what we are doing to create issues like this. each po was from a different writer and I feel like there is a possibility its cre...

we were looking at a couple po's and found something that caused us some questions. we have two po's for the same part number that are closed po's. we went over to inventory and found that we have two entries with the same part number and both show quantity of one on hand, but one of the two shows o...

anyone else having issues with Repairlink not loading pictures? we keep having issues with it not loading the illustrations, it loads up the thumbnails to choose from, but just a blank picture loads; looks like this:

I was trying that, but it will not export for me. all I get is the "please wait preparing document" progress message and it never seems to complete that, I have let it run for an hour when I went to lunch. I wonder if the size of it is part of the issue (it's 564 pages). I'm 668 pages. :shock: we t...

I was trying that, but it will not export for me. all I get is the "please wait preparing document" progress message and it never seems to complete that, I have let it run for an hour when I went to lunch. I wonder if the size of it is part of the issue (it's 564 pages).

here are the screen shots that seem relevant, I can get more if there is anything you think will be helpful.
I appreciate all the help on this.

it's actually an order from a specific oem vendor linked to repairlink if that matters. I'll try to get some screenshots of the process.

we stock quite a bit of oem parts from ford, gm and dodge. probably way more than most shops.

is there a way to get the inventory worksheet by location to omit quantity of zero on hand?

ordering from repairlink of a picklist from an ro is working properly, outside the catalog issues like lacking pictures etc. it seems to only be an issue if we add it to a po without transferring from a catalog.

I have several vendors linked through repairlink that have the issue. I placed a napa order using the restock from inventory, I went through flawless with the exception of me not double checking quantities before I ordered.

I've been working recently to get our inventory in order and be able to restock as needed. last week I finally got ready to try restocking. when I use the Restock From Inventory button on the P.O. screen and try to price check, it pops up an error window and will not let it place an order. I spent a...

Welcome to the forum and thanks for posting. (moved to new separate topic) If this issue persists, a remedy is to close down all of your SE workstations and verify your settings on the host machine. When the workstations are re-started they will inherit settings without question. i nwill give that ...

brianp87 wrote:

Bryce418 wrote:Does anyone have any input on the box for substitute parts becoming unchecked periodically? I keep finding that it reverted back to unchecked every 2-4 days.

Are you saving it on the host?

are you refering to anything beyond making the setup change on the host?

Does anyone have any input on the box for substitute parts becoming unchecked periodically? I keep finding that it reverted back to unchecked every 2-4 days.

thank you, I'll se if I can avoid making a mess of that!

is there a way to get the part location report to print on a 8160 label? the 5095 labels will not work well with my parts bins.