Hi JPRTeilly, currently there is no PC based version of the application. Prospect is intended to be used on tablets/mobile devices so you're able to be next to the vehicle and walk around the vehicle to take photos.

Currently there it no batch invoice emailing. All invoices would need to be emailed one by one or saved as a PDF manually and then added as an attachments on an email.

Hi there FoundingFathers and welcome to the forum. Currently electronic signatures are only taken via Debit or Credit card purchases that are run through a payment processor.

Depending on the user settings you're having issues with there are different ways to save them, but one that we've had have the most success will be listed below. Follow these steps Close ALL station Re-open one station Make all changes Close station Re-open all station We have also see where the WI...

This is still on the list of enhancement requests, there is no ETA at this time.

Sound like this would be something we'd need to look at as this seems a little strange. Please give tech support a call and we can look at what may be causing it.

ShopManTim,
Please right click on the phone number and go to column chooser. The columns may have been accidentally hidden.

At the current time there is no ETA on the release with this fix. I can get you added to the list of beta customers for when the next release is available if you'd like.

That's what I would do. Your preferred screen layout can be the same (or similar) for both Users. We did this. It has worked up till today. I turned the host on this morning and the WIP columns are all rearranged. The hidden columns are back on the screen. Columns are resized. We are still looking ...

Hey there, currently what you're requesting is not in SE. We'll get this added as an enhancement request.

Currently no, we can add that in as an enhancement request to possibly be added in the future.

Hi there and welcome to the forum. The reason that the service writer and tech are shown on the order is that there are many states that require the technician to show on the order.

The upgrade to Windows 10 is still a thing just not as in your face as it was before. Current end of support for Windows 10 is roughly Oct 2025 (which can change depending on Windows 11 adoption). I did attempt to print a diagram from chrome on Windows 7 and there was no issue. When using Internet E...

Hey DaveBrenn, where exactly are you attempting to print the graphics from? Are you accessing them through a catalog or are you using ProDemand?

The background color does not change just the flag on the left side of the appointment. This color can be changed in scheduler -> Settings -> Scheduler States. Once there you can select your state and then modify the color. This will only change the color on the left of the appointment schedulerStat...

The issue which was causing this today should be resolved.

Thanks for the explanation as it at least makes us as end users aware that you folks in the R & D section know of the issues and acknowledge it. I agree, it has something to do with the latest release as it was not an issue prior to the latest update. We take every issue that is brought to our atte...

Currently the only thing that is done is the job clock will stop if a tech is still "working" or clocked in on a labor item when the order is posted. Having an invoice validation for labor items not started or completed can be added to the enhancement request list to possibly be added in a future up...

Is there any update on this one? It really makes it difficult trying to see what has/has not been done on a vehicle. I must agree. It takes a long time to find a history invoice I am looking for. What I have started doing is to make a copy of each invoice as a PDF and send it to a folder. Each fold...

Hey Larry,
This is something we have noticed when looking at the history items. We are looking into what caused the issue and what needs to be done to correct this.