The trick is to either delete, change and re-enter the part or wait until the Order is posted. The warning gives you the order #.

If the part is on an approved Order or above, you cannot change it. If it is on an Estimate, Revision or an unapproved(not printed) Order you can change it.

Yes, you can change the dollar amounts. So are you saying I can change the "From" dollar "To" dollar amount? I tried it and obviously I don't know much about this so if you could, please provide details as to how I can make this happen. Thanks for the help! Yes you can. Simply highlight the box and...

Yes, you can change the dollar amounts.

FoundingFathers wrote: ↑

Thu Apr 27, 2023 6:39 am

Thanks very much. Is there a device that works with Mitchell to capture signatures on RO's. All of the warranty companies require a signature and scanning in is another step.

Mobile Manager Pro can capture signatures on orders in Manager.

You can do this a couple of different ways. A single direct attached label printer can be shared across your network for all users. You can also purchase a network attached printer (attached to the network directly without a computer) that would also be available to all others.

Yup. Same results here.

I have never tried this until today. We have no need to email PO's

Can't be fun. Like that customer who has a noise but we can't duplicate it. Gotta love those....

This is for shipping costs associated with electronic orders. There is no way to leverage that field manually. Others may chime in on their workarounds.

There was a server issue that affected ProDemand for the last half hour. If they are using the same server it may have affected texting. Should be up soon.

Well, I have 3 different profiles for myself. The one I use the most is set on more than one computer. It has never defaulted. Another profile I have on the host machine only; no other machine. That profile has defaulted many times.

Logs were uploaded yesterday. I have no idea if they contain the information needed to identify the cause. I know they are working on it. I'm sure this is as frustrating for them as it is for us.

Sadly one of my workstations reset the WIP to default as well. This was the host machine. Manager was running. No other machines had that user applied. Simply reset when I wasn't looking.

Agreed. Read the OP again but maybe a good time to bring it up.

The problem I have is After I have the appointment created. There is NO unit number visible on the appointment screen once created. When my fleets call and ask what is coming in today, I cannot tell until I open each order. It would be great to get unit visible on the appointment window.

I too have been asking for this. For a short term solution, I've added the unit number after the license plate so I can identify the vehicle in the Scheduler screen.

KERNERS wrote: ↑

Fri Jan 13, 2023 7:39 am

Ok, you had me all excided that there was an actual messaging system with Mitchell like Bolt On. Thanks for responding.

If by messaging system you mean text messaging, there is! Unless you are referring to an internal messaging system like Chat with Bolt-On.

I accidentally move mine all the time.

Too funny. Noticed the same thing this morning. Seeing ads for competitive repair shops.

Edit: seems to have slowed it down as well.