Search found 883 matches
- Wed May 08, 2024 9:36 am
- Forum: Credit Card Processing
- Topic: Processing fees
- Replies: 2
- Views: 84
Re: Processing fees
Hi D&S, According the documentation I've found (https://www.governor.ny.gov/news/governor-hochul-announces-new-law-clarify-disclosure-credit-card-surcharges-goes-effect-sunday and https://dos.ny.gov/system/files/documents/2024/04/2024-04-10-dos-dcp-credit-card-surcharge-one-page-reference-guide.pdf)...
- Wed Mar 27, 2024 7:44 am
- Forum: Parts + Ordering
- Topic: Can a part be removed fron inventory without being on an invoice?
- Replies: 7
- Views: 833
Re: Can a part be removed fron inventory without being on an invoice?
Line items will be grouped into jobs, and jobs will be clearly presented with their own subtotal. So when a customer of your shop has additional work, they'll still clearly see the charges for the LOF.
- Tue Mar 26, 2024 2:20 pm
- Forum: Parts + Ordering
- Topic: Can a part be removed fron inventory without being on an invoice?
- Replies: 7
- Views: 833
Re: Can a part be removed fron inventory without being on an invoice?
I don't think you'll have to worry about this too much longer. We're working towards a solution that will allow you to use the program correctly and meet that customer need.
- Mon Mar 18, 2024 7:40 am
- Forum: Tips + Ideas
- Topic: EST Convert to Revision?
- Replies: 15
- Views: 7310
Re: EST Convert to Revision?
Windows clipboard (Windows + V) is fantastic for anyone's daily use of any sort on a computer. Glad you brought it up as a tip! With that said, it can be a tad suspect for saving longer strings (like a lot of line items) and might not have the best results when pasting history. However, we're curren...
- Fri Feb 16, 2024 10:51 am
- Forum: Parts + Ordering
- Topic: Barcode Scanning
- Replies: 11
- Views: 973
Re: Barcode Scanning
Here's the process for setting it up as outlined courtesy of member ricmorin: https://kb.mitchell1.com/articles/id-1530/
- Fri Feb 16, 2024 8:21 am
- Forum: Parts + Ordering
- Topic: Barcode Scanning
- Replies: 11
- Views: 973
Re: Barcode Scanning
Hi Sherri,
Mitchell 1 does not have any specific recommendations in this area. A number of other forum users do use them, so perhaps they can provide feedback.
Mitchell 1 does not have any specific recommendations in this area. A number of other forum users do use them, so perhaps they can provide feedback.
- Wed Jan 31, 2024 3:55 pm
- Forum: Database + Settings
- Topic: Warranty Option
- Replies: 2
- Views: 416
Re: Warranty Option
Hello,
Would you mind clarifying your post for me? When you're referring to warranty work in this context, do you mean in-house warranty work (e.g., reman starter you've had to replace 3 times all on your dime) or reimbursement from third-party warranty companies?
Would you mind clarifying your post for me? When you're referring to warranty work in this context, do you mean in-house warranty work (e.g., reman starter you've had to replace 3 times all on your dime) or reimbursement from third-party warranty companies?
- Wed Jan 31, 2024 3:35 pm
- Forum: MessageCenter
- Topic: Not sharing Invoice
- Replies: 7
- Views: 1049
Re: Not sharing Invoice
Will update with an ETA if it becomes applicable, but often with IT departments it's just "it's working now."
- Wed Jan 31, 2024 3:23 pm
- Forum: MessageCenter
- Topic: Not sharing Invoice
- Replies: 7
- Views: 1049
Re: Not sharing Invoice
Apologies, but this is not on your end. Our service for uploading seems to be blocked by recent security updates. We are working to resolve this. Thank you for your patience.
- Tue Jan 30, 2024 8:47 am
- Forum: ProSpect
- Topic: Auto Add DVI to Order
- Replies: 1
- Views: 362
Re: Auto Add DVI to Order
The MPI/DVI currently is uncoupled from any and all labor function, though I do appreciate your feedback. The addition of the inspection as part of a canned job in particular makes complete sense.
- Tue Jan 23, 2024 8:14 am
- Forum: Technical Issues
- Topic: Shop Management Forum not launching w/Forum button
- Replies: 5
- Views: 653
Re: Shop Management Forum not launching w/Forum button
Thanks for the report. I always come into the forum direct, so I didn't see this.
- Fri Jan 19, 2024 10:40 am
- Forum: Technical Issues
- Topic: Updating All Our PCs to New Hardware
- Replies: 3
- Views: 592
Re: Updating All Our PCs to New Hardware
Hi David, Our support has seen periodic issues in networking between Windows 10 and 11 (beyond our scope of support), but the shop management application is supported on either operating system. Anecdotally speaking, we have a lot of customers who have done this same type of upgrade without hiccup. ...
- Wed Jan 17, 2024 8:07 am
- Forum: Technical Issues
- Topic: Unhandled Exception Edit Recommendation
- Replies: 1
- Views: 464
Re: Unhandled Exception Edit Recommendation
Definitely an application error that should indeed be handled. Thanks for reporting this!
- Mon Jan 15, 2024 2:05 pm
- Forum: Technical Issues
- Topic: TESLA Support
- Replies: 4
- Views: 3492
Re: TESLA Support
Appreciated Daniel. That came from the workshop you attended - where it was a common complaint in dealing with fleets and the like.
- Thu Jan 11, 2024 9:24 am
- Forum: Technical Issues
- Topic: TESLA Support
- Replies: 4
- Views: 3492
Re: TESLA Support
These notes will go in the release announcement post, but I know you'll want to know what else is in there: Schedule: The vehicle selection dialog now displays the entire sub model and trim Open Recalls for select vehicles now display when a new Est\RO is created from Schedule Online appointments wi...
- Tue Nov 28, 2023 2:51 pm
- Forum: Time Manager
- Topic: Pay hours vs billed hours performance pay
- Replies: 3
- Views: 2254
Re: Pay hours vs billed hours performance pay
You are certainly welcome, and welcome to the forum!
- Mon Nov 27, 2023 3:53 pm
- Forum: Time Manager
- Topic: Pay hours vs billed hours performance pay
- Replies: 3
- Views: 2254
Re: Pay hours vs billed hours performance pay
If I'm following you, this will be one of the easiest things to solve, which is good! I'm going to summarize as you want the Tech Pay Hours to equal Charged Hours, regardless of the time recorded in Job clock (Actual Hours), correct? Simply head back into Markup and change from Sale Only to Sale and...
- Tue Oct 24, 2023 12:00 pm
- Forum: Parts + Ordering
- Topic: Inventory Stock Location
- Replies: 2
- Views: 2534
Re: Inventory Stock Location
Hi Daniel, Interestingly enough, this is the second time I've heard this request this year. Like anything in software development, it's a bit more work than it sounds. I've kept it in the backlog still, but it's not been a priority just yet. (As odd as it may sound, the majority of our customers don...
- Mon Sep 25, 2023 8:14 am
- Forum: Time Manager
- Topic: Import Time
- Replies: 5
- Views: 3977
Re: Import Time
SO what you are saying then is that I need to take the actual hours and put it up in the charged hours? It appears that this step is what I am missing. I had somehow naively assumed that the time clock would automatically place the actual hours in the charged hours. If that is the case, then moving...
- Fri Sep 22, 2023 2:25 pm
- Forum: Time Manager
- Topic: Import Time
- Replies: 5
- Views: 3977
Re: Import Time
It does update the Actual Hours on the line item in the RO once completed. There is no special setting for that. You mention the time on the RO in the WIP - there is no such thing. This leads me to wonder if you're referring to the Charged Hours? That is not something the Time Clock will ever modify...