Search found 2593 matches

by timbre4
Mon Nov 29, 2021 2:48 pm
Forum: NEW: Time Manager
Topic: Time Manager - Manager SE 8.4 Release
Replies: 0
Views: 11

Time Manager - Manager SE 8.4 Release

This will be the area to discuss the NEW Time Manager features.
by timbre4
Mon Nov 15, 2021 7:55 am
Forum: Technical Issues
Topic: NSF???
Replies: 3
Views: 85

Re: NSF???

Apparently, there is a misunderstanding about TBO support callback on this issue. Here's the reply I just rec'd: "Thank you for letting us know. Amanda was busy the three times we reached out to her on 11/2 and 11/3. She asked that we close her case on our last call to her on 11/3 and said that she ...
by timbre4
Mon Nov 15, 2021 7:16 am
Forum: Technical Issues
Topic: NSF???
Replies: 3
Views: 85

Re: NSF???

I processed a check for a customer paying 3 of his invoices through batch payment. A few days later we received a NSF letter from the bank. Customer's check returned with $15 fee. I marked NSF in the system... and reposted his new check payment that he gave us. I have 2 questions... 1. How do I acc...
by timbre4
Thu Oct 21, 2021 9:07 am
Forum: Parts + Ordering
Topic: Tax on labor - but only sometimes.....
Replies: 5
Views: 130

Re: Tax on labor - but only sometimes.....

rhillig wrote:
Tue Oct 19, 2021 2:28 pm
ahhhhhhhhhhhhhhhh - I don't have a taxable labor setting - that is the step I'm missing! Thank you!
If you don't have a taxable labor option to assign at all, here are the steps: 1) Add the Income Type then 2) Assign it accordingly.
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by timbre4
Tue Oct 12, 2021 12:42 pm
Forum: Parts + Ordering
Topic: Nexpart Buyer Hub
Replies: 5
Views: 291

Re: Nexpart Buyer Hub

murraymotive wrote:
Mon Oct 11, 2021 10:24 am
Silky7 wrote:
Thu Aug 12, 2021 8:56 am
We should have a clearer picture on that by the 4th quarter. :)
Any updates?
Dan will return on 10/21
by timbre4
Tue Oct 05, 2021 6:41 am
Forum: Enterprise: General
Topic: Parts Tech & WHI Catlink & Nextlink available in Enterprise Pro - watch videos!
Replies: 2
Views: 180

Re: Parts Tech & WHI Catlink & Nextlink available in Enterprise Pro - watch videos!

Mitchell 1 is the company so I believe you are referring to Manager SE?

We are still evaluating PartsTech, NexPart Multi Seller and an unnamed option. A decision is anticipated in the next few months.
by timbre4
Thu Sep 23, 2021 6:53 am
Forum: Database + Settings
Topic: Automatically Adjusting Labor Rate for All of a Certain Make
Replies: 4
Views: 1282

Re: Automatically Adjusting Labor Rate for All of a Certain Make

You are correct in that service advisors should not have to make the labor rate decision each time. Apparently your BMW vehicles (perhaps others as well) were entered with your default labor rate selected as personnel were not aware of the Type button to save alternate labor rates and/or part price ...
by timbre4
Thu Sep 16, 2021 7:48 am
Forum: Technical Issues
Topic: Batch Payment freezing Manager SE
Replies: 4
Views: 136

Re: Batch Payment freezing Manager SE

I've had this issue for over 6 months; I have contacted Tech Support, nothing seems to fix it. Only happens on the host computer, others are fine and I can still put batch payments through. Hopefully with others experiencing it they will get a better handle on it. That is my hope; thanks for adding...
by timbre4
Thu Sep 16, 2021 6:01 am
Forum: Technical Issues
Topic: Batch Payment freezing Manager SE
Replies: 4
Views: 136

Re: Batch Payment freezing Manager SE

Is it possible that the dialog box is opened as expected but BEHIND your Manager SE screen or other windows opened? (I've seen some programs exhibit this under WIN 10) You might try Alt+Tab keys to see if it's simply hiding. When you can't see the Name dialog box or interact with it, it could make i...
by timbre4
Mon Sep 13, 2021 3:03 pm
Forum: Technical Issues
Topic: Purchase Order Cost Update
Replies: 5
Views: 228

Re: Purchase Order Cost Update

Yes that is the screen and what I am talking about. If the OK box in the PO window does not have the focus, why does pressing enter button close the box Because none of the fields in the window respond to the ENTER key; without the marquee border around OK, it is essentially the same as Cancel. The...
by timbre4
Wed Aug 18, 2021 7:12 am
Forum: Scheduler
Topic: Edit appointment confirmation text template
Replies: 7
Views: 272

Re: Edit appointment confirmation text template

Template editor screens are under the Configurations menu:
Email templates are tied to specific documents: EST, R.O. & INV sent to customers. The Reminder function in the Appointment Editor is time values for internal use.
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by timbre4
Mon Aug 09, 2021 2:16 pm
Forum: Technical Issues
Topic: Purchase Order Cost Update
Replies: 5
Views: 228

Re: Purchase Order Cost Update

the computer screen focus is set to the ok button and it still does not update the cost if pressing enter. There is a blue border surrounding the key. We can press enter to update the quantity just not the cost. First, let's confirm we're looking at the same window. PO edit.png Please note that blu...
by timbre4
Mon Aug 09, 2021 1:39 pm
Forum: Technical Issues
Topic: Purchase Order Cost Update
Replies: 5
Views: 228

Re: Purchase Order Cost Update

In the "Edit/Receive Parts for Purchase Order" if the item has been received and the cost needs to be corrected pressing the "enter" key for OK does not work to save and update. The only way to save & update is to click on OK. Why? Can this be fixed? Pressing ENTER to execute 'OK' (same as clicking...
by timbre4
Tue Jul 27, 2021 7:53 am
Forum: Polls
Topic: What happened to the polls?
Replies: 1
Views: 151

Re: What happened to the polls?

I would be delighted to add any POLL topics suggested.

As the year progresses, we will be polling on Windows O/S versions and such.
by timbre4
Mon Jul 12, 2021 7:19 am
Forum: Technical Issues
Topic: Purchase Order ALT + Edit Shortcut
Replies: 1
Views: 166

Re: Purchase Order ALT + Edit Shortcut

Thank you for bringing this conflict to our attention, apparently got missed in testing when Email option was added to this screen.
by timbre4
Mon Jul 12, 2021 7:18 am
Forum: Database + Settings
Topic: Using ShopKey Away From Shop?
Replies: 7
Views: 446

Re: Using ShopKey Away From Shop?

You would install a remote client on the workstation PC that you expect to make changes from. Should be able to set the connection to allow for an unattended connection (nobody needs to be there, exchanging passwords, etc.) The workstation PC must be turned on; ShopKey SE running or you start it. (i...
by timbre4
Mon Jul 12, 2021 6:18 am
Forum: Database + Settings
Topic: Using ShopKey Away From Shop?
Replies: 7
Views: 446

Re: Using ShopKey Away From Shop?

Since the pandemic hit, many sensitive businesses were able to work remotely, has Shopkey enabled remote working? The manager is getting tired of coming in on the weekends to catch up on paperwork he could do from home. Such as closing invoices and checking PO'S. Most of our customers have charge a...
by timbre4
Tue Jul 06, 2021 10:50 am
Forum: Technical Issues
Topic: NEXT RELEASE BEYOND 8.2.2.113
Replies: 2
Views: 216

Re: NEXT RELEASE BEYOND 8.2.2.113

We are just beginning the distribution of SE 8.3.1 release this week. There will be a posting in SE News shortly.
by timbre4
Tue May 25, 2021 7:40 am
Forum: Tips + Ideas
Topic: WIP screen
Replies: 4
Views: 337

Re: WIP screen

For more detail, F1 Help on any screen -
Work In Progress: https://buymitchell1.net/managerhelp/Wo ... ogress.htm
WIP Overview Video: https://youtu.be/V0AaqwJjKRU
by timbre4
Thu Apr 01, 2021 7:15 am
Forum: SE News
Topic: Manager SE 8.2.2 Release - Adds 2021 Models
Replies: 24
Views: 2221

Re: Manager SE 8.2.2 Release - Adds 2021 Models

UPDATE: 1. M1 support is contacting The Back Office (TBO) to put your case to the front of the line to shorten changeover time to AccountingLink. 2. I've been made aware it was not the SE 8.2.2 update itself that caused this unforeseen issue. Rather it was a process applied AFTER the update to force...

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