Search found 101 matches
- Thu Feb 03, 2022 8:20 am
- Forum: Reports + Printing
- Topic: Unsold work report
- Replies: 1
- Views: 1815
Unsold work report
I was told there's a report in Mitchel that gives you what estimates were written and not sold. Is there such a report? If so what's the name of it.
- Wed Jan 19, 2022 11:41 am
- Forum: Reports + Printing
- Topic: Tracking new customters by source
- Replies: 1
- Views: 1953
Tracking new customters by source
I'm trying to find a way to track new customers by source. I see where I can enter the source...but I don't see a report to print to review where people came from. What's the best practice for doing this.
- Sun Jan 16, 2022 5:05 pm
- Forum: Time Manager
- Topic: Time Manager - Manager SE 8.4 Release
- Replies: 21
- Views: 9689
Re: Time Manager - Manager SE 8.4 Release
We downloaded 8.4 and realized all the issues with the timeclock. Any idea when the update with all the fixes is due to be released?
- Mon Jan 03, 2022 9:16 am
- Forum: Time Manager
- Topic: Time Manager - Manager SE 8.4 Release
- Replies: 21
- Views: 9689
Re: Time Manager - Manager SE 8.4 Release
The Actual hours will update on labor items when the tech marks the labor item as completed or when the order is posted. So if you have a job on the first day and the tech stays punched in on it they need to make a note and wait till the labor opp is completed....then go back in and edit it days la...
- Mon Jan 03, 2022 6:43 am
- Forum: Time Manager
- Topic: Time Manager - Manager SE 8.4 Release
- Replies: 21
- Views: 9689
Re: Time Manager - Manager SE 8.4 Release
Does the timeclock portal for the techs not put any information into Mitchel until the technician marks it complete? If a tech forgets to punch out on a labor line how do you go in and correct it without waiting until it's posted?
- Thu Dec 30, 2021 3:20 pm
- Forum: Time Manager
- Topic: Time Manager - Manager SE 8.4 Release
- Replies: 21
- Views: 9689
Re: Time Manager - Manager SE 8.4 Release
It appears at first anyway you are correct. We wanted to use the clock each day to double check techs punches. So to double check we'll have to export it to a report....then check....if adjustments need to be made close the report and recheck...then do it again.. Seems like alot of work...but we'll ...
- Wed Dec 29, 2021 5:35 pm
- Forum: Time Manager
- Topic: Time Manager - Manager SE 8.4 Release
- Replies: 21
- Views: 9689
Re: Time Manager - Manager SE 8.4 Release
It looks like it should work great. The information is currently not correct in it. They have a issue with it and they're currently working on a solution. It duplicates the jobs. So say a tech puts on a set of tires, and the labor line pays him 1 hour and he punches in on the job for 1.5. It duplica...
- Thu Jul 15, 2021 5:06 pm
- Forum: Mobile Manager
- Topic: Time clock features request
- Replies: 71
- Views: 104827
Re: Time clock features request
TIK TOK .....only 120 days until it's been 4 years!
- Sun Apr 25, 2021 7:00 pm
- Forum: Mobile Manager
- Topic: Time clock features request
- Replies: 71
- Views: 104827
Re: Time clock features request
Anyone know when the celebration is? November 14th will be the 4 year anniversary of this request that was supposedly happening.
- Mon Feb 08, 2021 2:41 pm
- Forum: Scheduler
- Topic: Editing a canned job from the appointment screen
- Replies: 1
- Views: 2117
Editing a canned job from the appointment screen
If your in the appointment screen you can add a canned job at the bottom. Is there a way to open that canned job and edit it?
- Fri Jan 01, 2021 7:44 pm
- Forum: Mobile Manager
- Topic: Time clock features request
- Replies: 71
- Views: 104827
Re: Time clock features request
HAPPY NEW YEAR .....Yep....STILL NO TIMECLOCK
- Sun Dec 06, 2020 4:45 pm
- Forum: Mobile Manager
- Topic: Time clock features request
- Replies: 71
- Views: 104827
Re: Time clock features request
You want to know how many times I've went to the "Help" button in the last year? NONE.... we have work to do not play your silly little games. You've very specifically told us it was coming and now your basically saying you need to find out how many people really want it. We'll at least you've reall...
- Thu Dec 03, 2020 5:10 am
- Forum: Mobile Manager
- Topic: Time clock features request
- Replies: 71
- Views: 104827
Re: Time clock features request
Well John, You said you needed to reach out to the developer to see. What did you find out? I've looked into switching to another program just for the time clock. Up till now there's only 2 things keeping me from switching. 1) Your empty promises. 2) It would be such a pain to switch and learn a new...
- Wed Nov 18, 2020 5:35 pm
- Forum: Mobile Manager
- Topic: Time clock features request
- Replies: 71
- Views: 104827
Re: Time clock features request
Whenever I need a good laugh I come back to this.....This subject is officially a 3 year old promise. I don't think they really have any intention to fix the issue.
- Thu Apr 30, 2020 5:14 am
- Forum: SE News
- Topic: Any Chance of the Cloud
- Replies: 11
- Views: 9045
Any Chance of the Cloud
With 90% of what we deal with being in the cloud. Does Mitchel have any intention of moving to the cloud soon?
- Thu Jan 02, 2020 6:11 pm
- Forum: Mobile Manager
- Topic: Time clock features request
- Replies: 71
- Views: 104827
Re: Time clock features request
Hey guys the jokes actually on us! All this time the told us that Bolt On was a different company than Mitchel. With how long it takes anything to get done I'm 99.999% sure that Bolt on IS Mitchel. They both take the same amount of time to get something done.
- Mon Sep 16, 2019 9:18 am
- Forum: Mobile Manager
- Topic: Time clock features request
- Replies: 71
- Views: 104827
Re: Time clock features request
1) A time clock on a repair order should tell you the tech punched in at 7:30 and out at 10:30.....not just "3 hours". And it shouldn't be able to be edited by the tech. It should require manager permissions. 2) In todays technology it should be pretty simple to also give the techs a option to punch...
- Sat Sep 14, 2019 4:06 am
- Forum: Mobile Manager
- Topic: Time clock features request
- Replies: 71
- Views: 104827
Re: Time clock features request
Well, this post is years old now. Any updates on the timeclock update. I see they released the workflow manager which in theory again should really help. However we still don't have a timeclock that is of any value. I looked at this update because basically we've aborted using 90% of Bolton a few mo...
- Fri Aug 23, 2019 7:09 pm
- Forum: Reports + Printing
- Topic: Tracking Service Writer upsells
- Replies: 0
- Views: 2152
Tracking Service Writer upsells
Is there a report or a way to track service writer upsells in Mitchell?
- Sat May 25, 2019 10:31 am
- Forum: Database + Settings
- Topic: Lube sticker doesn't print weight of oil
- Replies: 0
- Views: 2138
Lube sticker doesn't print weight of oil
We have Bolton but are in the process of switching to mitchel for all the features we use. Mitchels new lube sticker program doesn't have a place to put the weight of the oil. Is this coming down the road? or would it be possible to get it on the sticker?