Search found 7 matches

by ajsauto
Wed Sep 20, 2023 8:04 am
Forum: Reports + Printing
Topic: Lube sticker printer problems
Replies: 2
Views: 1392

Lube sticker printer problems

Hello all, Recently purchased a GoDex RT200 printer with the intention of integrating with Mitchell for our lube stickers, was able to get the most up to date drivers installed, my pc sees the printer, and sends print jobs to it, however the printer does nothing. I followed the setup for the printer...
by ajsauto
Fri Aug 19, 2022 4:23 pm
Forum: Parts + Ordering
Topic: AutoPartSearch Catalog
Replies: 2
Views: 1663

AutoPartSearch Catalog

Good evening,

I looked around and didn't see any info about how to go about setting up the new autopartsearch catalog, nor did I see anything on their website about setting up accounts, etc. Is there any info available on the process to go about setting this up?
by ajsauto
Tue Nov 13, 2018 5:38 pm
Forum: MessageCenter
Topic: SE Help For Texting Setup Page
Replies: 33
Views: 35783

Re: SE Help For Texting Setup Page

++1 on the notification staying longer. ProPack notifications stay until cleared. We stopped using ProPack for texting and are using the integrated text feature, but often miss getting the text replies in a timely fashion because they disappear so quickly.
by ajsauto
Mon Sep 25, 2017 2:00 pm
Forum: Reports + Printing
Topic: Tech Name No Longer Printing On Invoice? FIXED
Replies: 6
Views: 3730

Re: Technician no longer printing at bottom of invoice?

Shut Manager down, got to http://www.m1faqs.com/fix/SE/index.htm , download file on Line #80. Execute at each workstation. Tech has been re-added to bottom footer on regular invoices, WI invoice corrects printing with part numbers, and Customer last in by date with phone numbers. THIS UPDATE IS ONL...
by ajsauto
Mon Sep 25, 2017 9:21 am
Forum: Reports + Printing
Topic: Tech Name No Longer Printing On Invoice? FIXED
Replies: 6
Views: 3730

Tech Name No Longer Printing On Invoice? FIXED

Good morning, Since our most recent update to 7.2.5, one item that is helpful to us has stopped showing up. It used to be that when we printed an invoice, both new and history, both the service writer's name and the technician's name were in the footer area of the invoice. Now it only shows service ...
by ajsauto
Fri Dec 23, 2016 5:24 pm
Forum: Reports + Printing
Topic: Getting Notes to Print Using Sublet?
Replies: 1
Views: 1324

Getting Notes to Print Using Sublet?

Currently, we have a few techs that write quite long tech notes and because the "notes" section is limited in terms of how many characters you can use, we use the sublet button and put "tech notes" in the work requested field and the actual note in the work performed section. This allows us to avoid...
by ajsauto
Thu Oct 27, 2016 8:55 am
Forum: Technical Issues
Topic: Plate Decode Not Working For Disabled/Vet Plates?
Replies: 2
Views: 1707

Plate Decode Not Working For Disabled/Vet Plates?

The plate to VIN decoder does not seem to work with disabled/veteran plates. It works with custom plates, RV plates, etc but we have never been able to get it to work with these. Anyone else experiencing this?

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