Search found 41 matches

by BedfordAutoClinic
Mon Aug 14, 2017 5:07 am
Forum: Parts + Ordering
Topic: Receiving Parts + Ref/Inv# Question
Replies: 13
Views: 6036

Re: Receiving parts and Ref/Inv# question

Thanks for the replies appreciate it, we will be looking forward to this upgrade hopefully in the near future.

Thanks again
by BedfordAutoClinic
Fri Aug 11, 2017 5:34 am
Forum: Mobile Manager
Topic: Very close to getting on board
Replies: 6
Views: 2914

Very close to getting on board

Good morning everyone we have been upgrading and getting ourselves up to speed ready to get on board the mobile manager train. We like what we see we have asked questions, watched videos and have really done our homework I feel. However with that being said we would like to be able to see a video or...
by BedfordAutoClinic
Fri Aug 11, 2017 5:24 am
Forum: Parts + Ordering
Topic: Receiving Parts + Ref/Inv# Question
Replies: 13
Views: 6036

Receiving Parts + Ref/Inv# Question

I apologize if this has been addressed in the past I have searched and have not found anything! When we order a part and put an RO number in reference field the system does a great job of putting that on vendor tickets and when you go to receive the part its on there and when you go to part line its...
by BedfordAutoClinic
Thu Aug 10, 2017 12:20 pm
Forum: Parts + Ordering
Topic: Parts ordering with QOH
Replies: 7
Views: 3498

Re: Parts ordering with QOH

I should have mentioned as well that the part in this example being (part x) or the part in the screen shot W7341 is attached to the canned job for front brakes! So when the canned job is added the only thing we need to do is look up brake pads transfer it over to the line and then order the parts a...
by BedfordAutoClinic
Thu Aug 10, 2017 7:41 am
Forum: Parts + Ordering
Topic: Parts ordering with QOH
Replies: 7
Views: 3498

Re: Parts ordering with QOH

mitchell screen shot.jpg I hope this screenshot works and is what you are looking for, its CARQUEST ordering? I have the selection parts needed to complete the job. The Brake Clean is marked in green which I think means it shows we have quantity on hand we have 46 The brake pads we do not and have ...
by BedfordAutoClinic
Thu Aug 10, 2017 6:54 am
Forum: Parts + Ordering
Topic: Parts ordering with QOH
Replies: 7
Views: 3498

Re: Parts ordering with QOH

Yes that was intended as a space but I can see where that would be confusing to negative on hand quantity.

I realize if the QOH is negative then yes it would want to order but that is not that case we have 46 On Hand.

Thanks for clarification
by BedfordAutoClinic
Thu Aug 10, 2017 6:10 am
Forum: Parts + Ordering
Topic: Parts ordering with QOH
Replies: 7
Views: 3498

Parts ordering with QOH

Good morning as we become more familiar with how this system handles inventory ( we are used to R&R ) from the dealer side of things. We have a QOH of part X= 46 Part X is added to a canned job ( front brake job ) and that canned job added to an RO Part X we have on hand - Brake pads we do not so it...
by BedfordAutoClinic
Thu Jul 27, 2017 11:28 am
Forum: Lube Sticker Pro
Topic: Lube Sticker Pro Looks At History Records For Future?
Replies: 22
Views: 20223

Lube Sticker Pro Looks At History Records For Future?

Hello my question is this as we move closer and closer to adding this technology at the shop. Will Lube Sticker Pro look at history files and determine who has or has not been in for LOF and then make recommendation on preset appointments or even go ahead and prebook them based on their history and ...
by BedfordAutoClinic
Tue Jul 18, 2017 5:32 am
Forum: Scheduler
Topic: Appointment Reminders: Email / Text?
Replies: 2
Views: 2246

Re: Appointment reminders email and text

Good Morning to you all as well. Thank you for the information once again we appreciate it.

Thank you
by BedfordAutoClinic
Tue Jul 18, 2017 4:49 am
Forum: Scheduler
Topic: Appointment Reminders: Email / Text?
Replies: 2
Views: 2246

Appointment Reminders: Email / Text?

Does this happen automatically? Is this something we need to configure?

I am not sure this is happening but only by our own fault of maybe not setting something up. Please advise if this happens automatically
or through a 3rd party like Bolt On or us just not setting something up.

Thank you
by BedfordAutoClinic
Fri Jul 14, 2017 4:44 am
Forum: Parts + Ordering
Topic: Merging Duplicate Inventory Part Numbers?
Replies: 5
Views: 2907

Re: Merging Duplicate Inventory Part Numbers?

If the system would handle the part supersession the correct way, then history would be maintained with both numbers. Basically you should be able to tell the system to supersede part # xyz to #123 all sales for xyz would still be there but when you bill out xyz it should state there is a new number...
by BedfordAutoClinic
Thu Jun 29, 2017 6:26 am
Forum: Scheduler
Topic: Adding Labor Lines To Appear In Appt.?
Replies: 6
Views: 4835

Re: Adding Labor Lines To Appear In Appt.?

The scheduler for us since we are new here and just recently like within the last week updated to the newest version is okay we are getting there with it, however with what others say here it would be great to add labor lines and then when converting its already there, just like if you used canned j...
by BedfordAutoClinic
Thu Jun 30, 2016 10:04 am
Forum: Parts + Ordering
Topic: Use PO Function Without Having Inventory?
Replies: 11
Views: 4783

Re: Can you use PO function without having Inventory

Hey thanks everyone for the help, we have an outdated computer that is our hold up, it works fine, just old and outdated. So that is why older version still being used. As far as dimmed buttons they are not even marked there is just two buttons with nothing on them in place of what normally appears ...
by BedfordAutoClinic
Thu Jun 30, 2016 6:04 am
Forum: Parts + Ordering
Topic: Use PO Function Without Having Inventory?
Replies: 11
Views: 4783

Re: Can you use PO function without having Inventory

When I go to that screen there are two buttons there but no lettering not even grayed out? Just non clickable buttons :(

Thanks for your help though!
by BedfordAutoClinic
Thu Jun 30, 2016 5:11 am
Forum: Parts + Ordering
Topic: Use PO Function Without Having Inventory?
Replies: 11
Views: 4783

Re: Can you use PO function without having Inventory

Okay thank you those are great! Now I just need to know where to find those buttons my screen doesn't show any of that. I can order and all as such, but I have no PO buttons or anything like that? Our version is 6.4.608.....
by BedfordAutoClinic
Thu Jun 30, 2016 4:49 am
Forum: Parts + Ordering
Topic: Use PO Function Without Having Inventory?
Replies: 11
Views: 4783

Re: Can you use PO function without having Inventory

Awesome can you point me in the direction of finding the PO button or create a PO I have searched high and low and can not find it. We do not have inventory installed I guess is what I am trying to say? Sorry about the confusion.
by BedfordAutoClinic
Thu Jun 30, 2016 4:36 am
Forum: Parts + Ordering
Topic: Use PO Function Without Having Inventory?
Replies: 11
Views: 4783

Use PO Function Without Having Inventory?

Hello all was actually wanting to know if it is possible to use the PO function without actually having Inventory function or capabilities? We do not use Inventory here, but would like to use the PO function maybe?

Thank you!
by BedfordAutoClinic
Mon Dec 28, 2015 7:56 am
Forum: SocialCRM
Topic: SERVICEREMINDER@MITCHELL1.COM
Replies: 4
Views: 4750

Re: SERVICEREMINDER@MITCHELL1.COM

Didn't realize that service appointment reminders were apart of the CRM could you possibly get me a contact number to crm rep that could help us get more use out of this feature?
by BedfordAutoClinic
Tue Dec 15, 2015 11:25 am
Forum: Lube Sticker Pro
Topic: Brother QL-500 Work With Lube Sticker Pro?
Replies: 4
Views: 4553

Re: Brother QL-500 Work With Lube Sticker Pro?

We have used the Zebra & the Dymo... I do not recommend the zebra... lots of issues for us with that one..it was a P.I.T.A!!!!! Highly recommend the Dymo-- it runs so slick, loads stickers in easily... not much you can mess up. last week it was not working for us (first issue we had).. Called Dymo ...
by BedfordAutoClinic
Tue Dec 15, 2015 7:31 am
Forum: Lube Sticker Pro
Topic: Brother QL-500 Work With Lube Sticker Pro?
Replies: 4
Views: 4553

Re: Brother QL-500 Work With Lube Sticker Pro?

Okay thank you very much for quick response really appreciate it. We have one of those here and thought we might be able to put it to good use! Always looking to save a little but sometimes the savings isn't worth the headache that may come with it.

Appreciate the help!

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