Page 1 of 1
Any Chance of the Cloud
Posted: Thu Apr 30, 2020 5:14 am
by nessauto
With 90% of what we deal with being in the cloud. Does Mitchel have any intention of moving to the cloud soon?
Re: Any Chance of the Cloud
Posted: Thu Apr 30, 2020 11:00 am
by Silky7
Hello,
Currently we have a hybrid solution. Manager SE Connection replicates your local database to the cloud, where select data can be queried or entered for sync down back to your machine. We have a number of features (Online appointments for CRM) and a couple of others in the works that will use this mechanism. We are still evaluating a fully-cloud system, but if I might ask: What do you hope to gain/see as the advantages to being fully cloud-based?
Re: Any Chance of the Cloud
Posted: Fri May 01, 2020 3:54 am
by nessautosales
1) I own a small car dealership with a large shop. I'd like to get everything to be able to run remote. This is the only part that I can't do that with.
2) Cloud based should eliminate the problems with windows updates.
3) I'm assuming to do this it would maybe bring other things to the table. Like a more seamless integration with the techs. While bolton is great...writers having to constantly manuever 3-4 windows at the same time all day can get to be a bit tedious.
4) Cloud is the norm.... There's several other shop managment companys that the cloud allows them to have a much more robust system. I've researched them and the only reason I haven't switched is we've been with Mitchell since 05 and the thought of switching softares and all the issues that come with it make my stomach turn.
Re: Any Chance of the Cloud
Posted: Mon May 11, 2020 4:44 am
by pbuckheit
As a multi-store tire operation we would like to share customer files and see each others inventory for transfer. Could the cloud help us get there ?
Re: Any Chance of the Cloud
Posted: Tue May 12, 2020 12:26 pm
by ricmorin
I can certainly see where a cloud hosted database could be helpful, but I know from firsthand experience how data can be lost through NO FAULT OF MY OWN. I prefer to have my database directly on my machine. That way I have full control. Many people say they want full cloud control but only a tiny minority really need FULL access. Most just want access to reports and the like. In this day and age there's another BIG data breach every week. I don't need to add my shop to that list.
There are many options to run remote desktop today. I can easily access my system without the need of the cloud.
Re: Any Chance of the Cloud
Posted: Tue May 12, 2020 12:28 pm
by ricmorin
pbuckheit wrote: ↑Mon May 11, 2020 4:44 am
As a multi-store tire operation we would like to share customer files and see each others inventory for transfer. Could the cloud help us get there ?
You should look into Manager Enterprise. From what I know, Enterprise can share customers and inventory across multiple locations. Talk to your sales rep or see
https://mitchell1.com/managerenterprise-pro/
Re: Any Chance of the Cloud
Posted: Thu Oct 01, 2020 9:57 am
by kootenay
I just wanted to chime in on this one. I had the same thoughts about Mitchell being cloud based, and after quite a few years on and off with Mitchell, I switched over to AllData Manage Online that is cloud based a little over a year ago. Looking back, I didn't need the cloud at all but I thought it would be great if I could look at things from home, forgot to order parts, look at sales, schedule and so on.
It is very slow, to a point where it is painful and that's with a new Surface Book with 16GB of RAM. Everything else on my computer is fast, except for AllData. I don't know if it's because of their servers or if it's just the way it is with an intense program that is cloud based.
I have found that for all of the Automotive Management programs out there, there isn't one that has everything, and I didn't leave Mitchell because I didn't like it, I left as I thought I needed the cloud.
I've already been in touch with Mitchell, and I guess they will welcome me back.
Re: Any Chance of the Cloud
Posted: Thu Oct 01, 2020 12:01 pm
by Silky7
kootenay wrote: ↑Thu Oct 01, 2020 9:57 am
I just wanted to chime in on this one. I had the same thoughts about Mitchell being cloud based, and after quite a few years on and off with Mitchell, I switched over to AllData Manage Online that is cloud based a little over a year ago. Looking back, I didn't need the cloud at all but I thought it would be great if I could look at things from home, forgot to order parts, look at sales, schedule and so on.
It is very slow, to a point where it is painful and that's with a new Surface Book with 16GB of RAM. Everything else on my computer is fast, except for AllData. I don't know if it's because of their servers or if it's just the way it is with an intense program that is cloud based.
I have found that for all of the Automotive Management programs out there, there isn't one that has everything, and I didn't leave Mitchell because I didn't like it, I left as I thought I needed the cloud.
I've already been in touch with Mitchell, and I guess they will welcome me back.
We most certainly will.
Re: Any Chance of the Cloud
Posted: Fri Oct 30, 2020 4:53 pm
by kootenay
I'm back, good to be here. Thanks to the Transporter team who did a great job, and the Tech support today was fantastic.
Re: Any Chance of the Cloud
Posted: Sat Oct 31, 2020 8:52 am
by ricmorin
We are happy to have you back. Between Support and your friends here, I'm sure you'll have plenty of success.
Re: Any Chance of the Cloud
Posted: Mon Nov 02, 2020 8:27 am
by timbre4
Welcome back!
Re: Any Chance of the Cloud
Posted: Mon Nov 02, 2020 10:38 am
by Rich
Welcome back!
Not sure they'd let me back.
