Message Manager request
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Message Manager request
It would be really nice if the message manager window wrapped the messages. I have found myself fighting to read through the information sent in from the customer because the lines are not wrapping to the size of the window.
THANKS!
~Jennifer~
*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
~Jennifer~
*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
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Re: Message Manager request
As a message manager user, I think this is a good improvement request.
Gerald Martin
Gerald Martin
Re: Message Manager request
Agreed!
- MRISICH
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Re: Message Manager request
Hi everyone,
Thanks for your feedback. This feature will be added with the next update, which will be released tentatively next week.
Thanks for your feedback. This feature will be added with the next update, which will be released tentatively next week.
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Re: Message Manager request
Thanks Mike!!!
THANKS!
~Jennifer~
*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
~Jennifer~
*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
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Re: Message Manager request
I have seen several changes during the last few weeks, but I still have not seen this change. Do you have any updates?
THANKS!
~Jennifer~
*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
~Jennifer~
*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
Re: Message Manager request
I agree that wrapped text would be very useful.. it is a pain to scroll to see the rest of the message..
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Re: Message Manager request
Another note, would be nice to be able to send pics... I know this is in mobile manager, but I had a customer that wanted to send me a pic of his rim so we could order an OE replacement, but he had to send it to our email instead. Would be nice to have this option in message manager.
Last edited by alloutrepair on Mon Dec 08, 2014 11:17 am, edited 1 time in total.
THANKS!
~Jennifer~
*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
~Jennifer~
*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
- MRISICH
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Re: Message Manager request
Hello,
I am checking with my team on this and will post an update shortly. Thank you.
I am checking with my team on this and will post an update shortly. Thank you.
- MRISICH
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Re: Message Manager request
Hi again,
The wrapped text feature was included in the most recent update. Please reach out to our support team if you're having trouble accessing it.
The wrapped text feature was included in the most recent update. Please reach out to our support team if you're having trouble accessing it.
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Re: Message Manager request
Just got off the phone with support, there seemed to be a communication error for the request, but seems as though they are working on it now...
If I ever have extra time to figure out how to include pictures, I will try to do that in the future.
To clarify for those reading, my request was intended for the main manager and the conversations windows. But the wrapping was added somewhere else I haven't yet noticed.
If I ever have extra time to figure out how to include pictures, I will try to do that in the future.
To clarify for those reading, my request was intended for the main manager and the conversations windows. But the wrapping was added somewhere else I haven't yet noticed.
THANKS!
~Jennifer~
*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
~Jennifer~
*** Not challenging everyone, just thinking outside the box in an attempt to make life easier! ***
Re: Message Manager request
I do not have a snipping tool to show you a screen shot- (our tech person blocked it -I guess) - anyway we have the latest version of message pro- The writing is really big- but the text is not wrapped.. in the list of message screen or the individual customer page.
Just saying- Thanks- ARS
Just saying- Thanks- ARS
- MRISICH
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Re: Message Manager request
Hi ARS,
Text wrapping will be available with the next update, as per our lead developer. He said there was a misunderstanding about the feature request. Apologies for the confusion.
Text wrapping will be available with the next update, as per our lead developer. He said there was a misunderstanding about the feature request. Apologies for the confusion.
Re: Message Manager request
Great to hear... I thought i was missing something!
- MRISICH
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Re: Message Manager request
Hello,
Our lead software developer said this update will be released tomorrow. Thank you!
Our lead software developer said this update will be released tomorrow. Thank you!