Is there a way to change that default to Cell Phone number instead of Home Phone number?
Yes, there is a setting where you can set this up as per your request. Please see instructions below:
- * Go to Setup from the Home Ribbon
- * Scroll down the left panel to Smart Labels
- * Double click to open
- * Click on the drop down arrow "Smart Label Type"
- * Select "Contact Phone Number Title"
- * Change your Default from Home to Cell
- * Save