Citrix environment -lose email settings- how to fix
Posted: Thu Feb 20, 2020 7:16 am
Question:
We are a multi location Enterprise using Enterprise Pro, our IT Department is running all of our computers under a Citrix Systems environment and every morning our Email settings are disappearing.
We are looking for a resolution for this; please advise if the email settings are stored locally under the OS or in registry file, thank you!
Response:
Yes, they are stored locally please see the path below:
ProgramData\ProtractorSoftware\Protractor.Net Shop Manager\WorkstationSettings.xml.
If you have any further questions please contact Enterprise Support for assistance prior to making changes.
We are a multi location Enterprise using Enterprise Pro, our IT Department is running all of our computers under a Citrix Systems environment and every morning our Email settings are disappearing.
We are looking for a resolution for this; please advise if the email settings are stored locally under the OS or in registry file, thank you!
Response:
Yes, they are stored locally please see the path below:
ProgramData\ProtractorSoftware\Protractor.Net Shop Manager\WorkstationSettings.xml.
If you have any further questions please contact Enterprise Support for assistance prior to making changes.