TIP: Vehicles Customers No Longer Own?
TIP: Vehicles Customers No Longer Own?
How do you handle vehicles after customers trade them in. Do you remove them from the data base? If so does the history remain with customer? Thanks, Tom
- ricmorin
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Re: Vehicles customers no longer own
We usually delete them if they're gone for good. The history will still be there.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
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Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
- rhillig
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Re: Vehicles Customers No Longer Own?
I have made a customer named zzzzcustomernolongerowns. When a customer sells their vehicle, trades it or junks it, I transfer it to this customer. That way if somewhere down the road, it comes back in, we still have the history.
A year from now you will wish you had started TODAY ~ Karen Lamb
- timbre4
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Re: Vehicles Customers No Longer Own?
Exactly, I've heard it called the "orphan" file as well.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
- fortknoxx
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Re: Vehicles Customers No Longer Own?
With our specialty, we usually see them again. I will delete a vehicle only when it has been junked.We just leave it there till it comes around again. My guys can tell me whose truck it is. This is Elton John's old truck. I then go into his acct and transfer the vehicle.
T-N-T (Tina Nuse-Tolar)
Gone but not forgotten...Camper Bob's
609-760-7079 Cell
Gone but not forgotten...Camper Bob's
609-760-7079 Cell