New Workflow Manager - NO Special Orders

[ricmorin]

It appears that Special Orders do not show anywhere in the new Workflow Manager. I use these DAILY. IIRC, the previous version showed them fine.

[Auto Repair Coach]

Checking in on this.
What exactly do you do with special orders? Only asking to fully understand since shops all handle this differently or not at all.

[ricmorin]

As the name implies, we use these as designed by Mitchell1. Any time we need to order parts in advance, a Special Order is created and tracked as parts arrive. It is then changed to an Order once the vehicle arrives.

[Auto Repair Coach]

Thanks.
I have had this put in for development. Hopefully will show up in and update but no ETA at this time.

[ricmorin]

Any new developments on this? We are using WM fully now but none of our Special Orders even show up. We would really like to see everything in WM.

[Auto Repair Coach]

Sorry. Nothing to report yet Ric.

[ricmorin]

It's been nearly a year. Any new developments?

BTW, how do we add items to the request list for voting? I don't see this request on there.

[Rich]

Did you vote for it.

[ricmorin]

It's not on the list.

[Auto Repair Coach]

To add new requests to the voting queue.
Go to the Help Menu in Message Manager or Report Pro.
Click the "Vote for Features" icon.
Click on the "+" icon lower right side
Fill in request and submit.
It will be in a "pending" status until development department reviews it, approves it, then it will appear in the voting queue for other shops to vote on request.

[ricmorin]

Nearly 2 years have passed. We use Special Orders every day and they do not appear on our workflow screens. Any updates?

[ricmorin]

Yes!

The Status of Feature Request #5719 has been changed to Completed - Not Released
Feature Request Details
Subject: Special Orders In Workflow Manager
Description: Add the ability to see and manipulate Special Orders in Workflow Manager

[ricmorin]

Thank you Bolt On for showing Special Orders in Workflow. No can we get them to show as an SO and not an RO? I can wait.

[ricmorin]

Hoping to get Special Orders to show as Special Orders. Currently they show as Repair Orders.