Search in WIP

[veldman]

When we try to perform search in WIP, what we type in disappears right away or your search pops for a second and then goes away. You may have to type it in 5 or 6 times before it will show up. Doesn't matter what you are searching - RO number, customer name, license, vehicle.... etc. It does it on every user.

[Silky7]

We've been chasing after this particular issue for a while, but cannot determine the cause, nor can we replicate this behavior. We are still looking for commonalities for those experiencing it.

If you don't mind, would you chime in on the following questions:
1. Is the host computer up to date on Windows updates?
2. Are you using any addons from Bolt-On? Any other third party integrations?
3. Is this intermittent, or consistent 100% of the time for you? If consistent, do you mind if we reach out?

[ShopManTim]

If I may chime in on this, we also had experienced this and other issues in the past relativer to the WIP screen. At some point, I realized that not all the stations on our network had been updated. Once all the stations were updated with the latest of Windows and the latest from Mitchell!, the problems seemed to disappear.

[Silky7]

If I may chime in on this, we also had experienced this and other issues in the past relativer to the WIP screen. At some point, I realized that not all the stations on our network had been updated. Once all the stations were updated with the latest of Windows and the latest from Mitchell!, the problems seemed to disappear.

Much appreciated! We suspect it's from machines that are putting off .NET framework updates from Microsoft. Glad to know that sounds relevant in your case in least.

[veldman]

We are on the latest version of windows on the server.
WE do have Bolt on mobile manager pro and also my shop manager. We also have 360 payments.
It is not 100% of the time I would say 80% of the time.
Yes no problem if you need to call for more info.
5742877236 ask for Loren

[ricmorin]

I can replicate this Dan. Feel free to reach out.