Unable to decode VIN
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Unable to decode VIN
Unable to decode a vin : 5XXGN4A70FG397557
its a 2015 Kia
its a 2015 Kia
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Re: Unable to decode VIN
I could decode it in Pro Demand. Would not in manager.
Jeff Fitzgerald - retired
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
Treasure Coast of Florida
"there will be enough time to sleep when we're dead"
- ricmorin
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Re: Unable to decode VIN
This decodes in ProDemand. As explained above, you do not need to report this.
From above.......... http://www.managerforum.net/viewtopic.php?f=231&t=11570
If you have a VIN that doesn't decode in Manager, try it in ProDemand. If that works, that means it's in a future update for Manager, and will eventually show up. In that case, there would be no need to notify us.
From above.......... http://www.managerforum.net/viewtopic.php?f=231&t=11570
If you have a VIN that doesn't decode in Manager, try it in ProDemand. If that works, that means it's in a future update for Manager, and will eventually show up. In that case, there would be no need to notify us.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
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Re: Unable to decode VIN
Sorry about that and thanks for the inforicmorin wrote:This decodes in ProDemand. As explained above, you do not need to report this.
From above.......... http://www.managerforum.net/viewtopic.php?f=231&t=11570
If you have a VIN that doesn't decode in Manager, try it in ProDemand. If that works, that means it's in a future update for Manager, and will eventually show up. In that case, there would be no need to notify us.
- ricmorin
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Re: Unable to decode VIN
No problem.
The VIN updates occur more frequently in ProDemand because it is in the cloud, whereas Manager needs a download to update VIN references. That's why Manager is slightly delayed.
The VIN updates occur more frequently in ProDemand because it is in the cloud, whereas Manager needs a download to update VIN references. That's why Manager is slightly delayed.
Ric Morin - Volunteer Forum Moderator, Shop Owner, ASE Master L1
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
Motorcar Alternatives, LLC
603-622-6434 x203
www.motorcaralternatives.com
I find my life is a lot easier when I use Special Orders
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Re: Unable to decode VIN
Makes sensericmorin wrote:No problem.
The VIN updates occur more frequently in ProDemand because it is in the cloud, whereas Manager needs a download to update VIN references. That's why Manager is slightly delayed.
Re: Unable to decode VIN
The problem is that when you say not to tell you... that is not really fair... I do not use ProDemand at all. I use the estimator in Mitchell- so when a vehicle does not decode I do not know if it works in ProDemand or not. The Techs here use prodemand but not the Service Writer & Manager. Just letting you know that not everyone uses the product in the same way. So when you tell us that it works in prodemand that is fine but we should be able to tell you when we are having an issue. Just saying
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Re: Unable to decode VIN
That's why I didn't check that.ARS wrote:The problem is that when you say not to tell you... that is not really fair... I do not use ProDemand at all. I use the estimator in Mitchell- so when a vehicle does not decode I do not know if it works in ProDemand or not. The Techs here use prodemand but not the Service Writer & Manager. Just letting you know that not everyone uses the product in the same way. So when you tell us that it works in prodemand that is fine but we should be able to tell you when we are having an issue. Just saying
- timbre4
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Re: Unable to decode VIN
I believe the point was this: If it decodes in ProDemand, there is no problem to report. You'd know it was already coming without having to make a post. By not performing this check before posting, you are assigning someone else to do it instead. I'll continue to do this where needed, let's work together on this. This topic works best for all when it is documenting genuine VIN issues we need to fix.
It's my understanding if you have Estimator you have ProDemand access whether you use it or not.
It's my understanding if you have Estimator you have ProDemand access whether you use it or not.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
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Re: Unable to decode VIN
I have and use pro demand, but use it through SE so the vin is always entered. I didn't see the thread that states to test Pro Demand if VIN doesn't decode in SE. So I'm sorry for that and now in the future I'll check Pro-Demand after SE if it doesn't work.timbre4 wrote:I believe the point was this: If it decodes in ProDemand, there is no problem to report. You'd know it was already coming without having to make a post. By not performing this check before posting, you are assigning someone else to do it instead. I'll continue to do this where needed, let's work together on this. This topic works best for all when it is documenting genuine VIN issues we need to fix.
It's my understanding if you have Estimator you have ProDemand access whether you use it or not.
- timbre4
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Re: Unable to decode VIN
No worries, it just saves creating posts to get the same answer.
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer