Appointment Confirmation

SocialCRM markets with data from Manager SE
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jjoldtwn
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Posts: 16
Joined: Thu Nov 10, 2005 7:42 am
Location: Manassas, Virginia

Appointment Confirmation

Post by jjoldtwn »

Is there a way to have a confirmation email that would allow us to send a response when we get an email request for an appointment? We just recently switched from a competitors CRM and we had a confirmation, and edit request button. If the scheduled day or time was not conducive to our schedule we could then start the dialogue and edit a response. Also it would be nice if once we confirmed the appointment it would automatically add it to our schedule.
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timbre4
System Guru / Moderator
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Joined: Tue May 25, 2004 5:47 pm
Location: TN - Volunteer State

Re: Appointment Confirmation

Post by timbre4 »

I contacted SocialCRM management to pose your question.

"We do not have this feature currently; it’s on the road map for 2017, but has not officially been scheduled."
Tim McDonnell -
Sr. Product Market Mgr / Forum Moderator / Mitchell 1 Media Developer
jjoldtwn
Member
Posts: 16
Joined: Thu Nov 10, 2005 7:42 am
Location: Manassas, Virginia

Re: Appointment Confirmation

Post by jjoldtwn »

Thanks Tim, I`ll wait on their reply.
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