Search found 479 matches

by fortknoxx
Wed Jan 14, 2015 9:13 pm
Forum: NEW >>> TIPS - Reports / Printing
Topic: TIP: One Category Report?
Replies: 4
Views: 3594

Re: Category report

for futures.....
I use the customers last name as a po for my tire, wheel, lift kit. I had a wheel recall for Moto Metal 909 skull wheels in 8 lug. When the vendor sent me the recall notice and a copy of the invoices I had purchased the affected on. There was the customer last name. Bazinggg.
by fortknoxx
Tue Dec 16, 2014 10:21 pm
Forum: Tips + Ideas
Topic: Loyalty Program
Replies: 6
Views: 3846

Re: Loyalty Program

Marc, this program kinda works like a reloadable gift card. I like the idea. you add the invoice dollars spent, does it give you the option for a reference number eg. using the invoice number. Do you add the credit to the card, or is it done from the company?
by fortknoxx
Tue Dec 16, 2014 10:10 pm
Forum: Polls
Topic: POLL: Labor Pricing in Manager SE
Replies: 3
Views: 4672

Re: POLL: Labor Pricing in Manager SE

I read the thread this is referring to. Here is my nickel. I think the skill level of the technician should meet or exceed the skill level for the job. eg lof, i am paying 24.95 for an oil change whether a tech with a skill level of an oil changer or the best electronics trouble shooter does it. You...
by fortknoxx
Tue Dec 09, 2014 6:23 am
Forum: Tips + Ideas
Topic: Battery Recycle Fee [Texas]
Replies: 4
Views: 2843

Re: Battery Recycle Fee [Texas]

I agree with Jeff and Silky. I created a separate item, category, and gl code to keep the NJ tire fee separate from everything else. This makes it easier to pop up on any report I could use to see tjre fee
by fortknoxx
Fri Nov 21, 2014 8:18 am
Forum: Reports + Printing
Topic: Printer error?
Replies: 3
Views: 1992

Re: Printer error?

I found this on Microsoft. Let us know how you make out.

http://technet.microsoft.com/en-us/libr ... 32946.aspx
by fortknoxx
Fri Nov 21, 2014 8:14 am
Forum: Reports + Printing
Topic: Spouse's Name On Labels
Replies: 3
Views: 1961

Re: Spouse's Name On Labels

I have stopped using the "spouse" block. I enter Jack & Jill as the first name. It has stopped many confusions, and issues mailing out Christmas Cards.
by fortknoxx
Wed Oct 15, 2014 6:55 pm
Forum: Tips + Ideas
Topic: Spouse Name on Invoice
Replies: 1
Views: 1655

Re: Spouse Name on Invoice

Hello and welcome to the forum. I do not agree with using the ampersand while addressing a husband and wife. The Nuns made us write out "and" we were not to use numbers (2) we had to write the word (two) in our formal letters or essays. To quote Sister William Adelle, " Short cuts will result in you...
by fortknoxx
Fri Sep 19, 2014 6:56 am
Forum: Parts + Ordering
Topic: American Tire Catalog
Replies: 4
Views: 2570

Re: American Tire Catalog

Ahhhh, now the rest of the world knows. I seem to remember a preview of this at the San Diego Workshop. Shame the Nashville Training Workshop is sold out.
by fortknoxx
Thu Sep 18, 2014 10:45 am
Forum: Tips + Ideas
Topic: Tire Fee or Tax on Sales Receipt Summary
Replies: 2
Views: 1780

Re: Tire Fee or Tax on Sales Receipt Summary

I told him to use the GL report. He wanted it on the SRS report. I told him we needed to upgrade to the new system.
by fortknoxx
Wed Sep 17, 2014 6:41 am
Forum: Tips + Ideas
Topic: Tire Fee or Tax on Sales Receipt Summary
Replies: 2
Views: 1780

Tire Fee or Tax on Sales Receipt Summary

The bean counter would like to see the tire fee/tax (1.50 per unit) on the sales receipt summary report. I told him it was there, it is not listed as a tax, it is listed as a part. He said it must be a tax. The only tax I see in set up is %. Is there a way to get the tire fee/tax?
by fortknoxx
Tue Sep 16, 2014 10:23 am
Forum: Polls
Topic: Factoid Friday 3!
Replies: 11
Views: 8810

Re: Factoid Friday 3!

I think I guessed 146 fl. I thought your library was much larger. Hate it when I assume about the size of things. 8)
by fortknoxx
Thu Sep 11, 2014 10:23 am
Forum: Polls
Topic: Factoid Friday 3!
Replies: 11
Views: 8810

Re: Factoid Friday 3!

I sent mine in!
by fortknoxx
Thu Sep 11, 2014 7:16 am
Forum: Database + Settings
Topic: Accounts Receivable - Overpayment Credit
Replies: 9
Views: 5734

Re: Accounts Receivable

There is an issue. I just got off the phone with Kay. When she is in batch payment. She posts a payment larger than the invoice amount. The remainder goes in the "on acct" box. The problem is.....The credit does not go to the customer. It just disappears. The credit amount does not show up in the cu...
by fortknoxx
Tue Sep 09, 2014 12:04 pm
Forum: Database + Settings
Topic: Accounts Receivable - Overpayment Credit
Replies: 9
Views: 5734

Re: Accounts Receivable

cont.
credit bal pay applied screen.jpg
credit bal pay applied screen.jpg (84.04 KiB) Viewed 5706 times
this is what the payment history screen will look like
credit applied pay hist screen.jpg
credit applied pay hist screen.jpg (81.41 KiB) Viewed 5706 times
I hope this is what you were looking for. If not please let me know.
by fortknoxx
Tue Sep 09, 2014 12:02 pm
Forum: Database + Settings
Topic: Accounts Receivable - Overpayment Credit
Replies: 9
Views: 5734

Re: Accounts Receivable

Hello, I may be able to shed some light on your question. part 1. For some reason any payment made that resulted in a credit with an invoice number, or any refund issued with an invoice number shows up as a credit amount on the Accounts Receivable Aging Summary forever when it was applied to an invo...
by fortknoxx
Tue Sep 09, 2014 11:54 am
Forum: Database + Settings
Topic: Putting In Credit Card Information?
Replies: 3
Views: 2025

Re: Putting In Credit Card Information?

We have a customer overseas we use the remarks box on the customer screen. First line we put see below. This way it is not visible in the customer screen. On the secong like we spell out the numbers and exp date.
by fortknoxx
Tue Sep 09, 2014 6:17 am
Forum: Database + Settings
Topic: PO Search - Can't Locate Part or Invoice
Replies: 17
Views: 5714

Re: PO Search - Can't Locate Part or Invoice

I would politely tell him we only warranty parts sold and installed by our shop. He would have to go back to the shop he bought it from for any warranty claims. Did you see what he paid? was it less than you quoted?
by fortknoxx
Fri Aug 22, 2014 9:40 am
Forum: Report Pro
Topic: Line Spacing On Tech Worksheet?
Replies: 6
Views: 4533

Re: Line Spacing On Tech Worksheet?

I agree, at-least 1 line would be great. we could name it spaced out tech worksheet. it should follow the same template as the enhanced. right now I have the tech write a number in the check box. then use that number on the notes line (bullet style) to address this issue. Just a little work around f...
by fortknoxx
Tue Aug 05, 2014 10:39 am
Forum: SocialCRM
Topic: Appointment Reminders Suggestion
Replies: 4
Views: 4606

Re: Appointment Reminders Suggestion

^^^^^^ I third the notion. It is already a part of the software we are using. Not a "new enhancement"
by fortknoxx
Tue Aug 05, 2014 9:05 am
Forum: Tips + Ideas
Topic: Report: Customer Without First Name?
Replies: 1
Views: 1495

Report: Customer Without First Name?

The gremlin is adding ghost customers when he is looking up a current customer. I am finding last name only accounts (many). When the pop up comes "do you want to ad new customer" he does not read. He just clicks yes. I found a few created while I was at work shop. Is there a report I can run to fin...

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