Search found 19 matches

by JPReilly
Thu Mar 14, 2024 4:40 am
Forum: MessageCenter
Topic: Not sharing Invoice
Replies: 7
Views: 572

Re: Not sharing Invoice

So it seems to not be working for just one customer? Not sure what's up but can deal with that. Is there a way to text multiple revisions at once? We use the revisions tabs to create multiple estimates for a car after we look at it. And its very clunky to send the customer 3 text each with a differe...
by JPReilly
Thu Mar 14, 2024 4:18 am
Forum: MessageCenter
Topic: Not sharing Invoice
Replies: 7
Views: 572

Re: Not sharing Invoice

We are having the same issue again today. What did you do to resolve it? Tried restarting Mitchell and the computer with no luck!
by JPReilly
Tue Jan 30, 2024 6:48 am
Forum: ProSpect
Topic: Auto Add DVI to Order
Replies: 1
Views: 177

Auto Add DVI to Order

Is there a way to auto add a DVI to every order? Or include it with a canned job? Would be nice to add an oil change to a ticket and it loads the DVI to it also. Also a way to add a labor time to each DVI?
by JPReilly
Wed May 03, 2023 9:35 am
Forum: Parts + Ordering
Topic: Link PO to Customer
Replies: 3
Views: 2354

Re: Link PO to Customer

We use revisions to order parts ahead of time for jobs.... normal process is to open est from schedule, transfer rev and order parts... In this case customer had car in shop and we couldn't get tires same day so she picked car up and then called next day to order the tires... so I ordered them from ...
by JPReilly
Wed May 03, 2023 8:59 am
Forum: Parts + Ordering
Topic: Link PO to Customer
Replies: 3
Views: 2354

Link PO to Customer

Is there a way to link POs to a customer? Real world example - We ordered a tire in a revision with no open repair order/estimate. Forgot to put customer name in PO (our fault and clearly where the problem is). On the PO is shows what estimate # the PO goes to. But if there is no estimate started it...
by JPReilly
Wed Apr 26, 2023 5:48 am
Forum: ProSpect
Topic: DVI on computer
Replies: 1
Views: 1613

DVI on computer

Is there a windows based version? So the tech can complete the inspection on his computer rather then a tablet?
by JPReilly
Tue Jan 24, 2023 5:45 am
Forum: ProSpect
Topic: 100% complete
Replies: 9
Views: 2543

Re: 100% complete

One last question.... Is there anyway to have the sample inspections not show up on the tablet?
by JPReilly
Mon Jan 23, 2023 11:06 am
Forum: ProSpect
Topic: 100% complete
Replies: 9
Views: 2543

Re: 100% complete

Ok... thanks for your help
by JPReilly
Mon Jan 23, 2023 9:08 am
Forum: ProSpect
Topic: 100% complete
Replies: 9
Views: 2543

Re: 100% complete

Will I run into any problems down the road if I'm posting the invoices with incomplete DVIs?
by JPReilly
Fri Jan 20, 2023 1:52 pm
Forum: ProSpect
Topic: 100% complete
Replies: 9
Views: 2543

Re: 100% complete

https://psdvi.us/xft3R
Hopefully you can open this link as an example
by JPReilly
Fri Jan 20, 2023 1:46 pm
Forum: ProSpect
Topic: 100% complete
Replies: 9
Views: 2543

Re: 100% complete

Yes added section labeled notes.... the problem is there isn't always a note to be added... I like the note at the bottom of each section that way if something in the section fails the note is with it instead of on a second piece of paper.... example: tech checks the red box for power steering he ca...
by JPReilly
Fri Jan 20, 2023 5:29 am
Forum: ProSpect
Topic: 100% complete
Replies: 9
Views: 2543

100% complete

We have our inspections set up so there is a note section at the bottom of each group. But if the tech does not write something there it never shows the inspection as complete. Is there any way around this other then just typing a space or letter there? I like the note at the bottom of the group bec...
by JPReilly
Mon Feb 21, 2022 4:45 am
Forum: Database + Settings
Topic: Un check "Print on Order"
Replies: 2
Views: 1792

Re: Un check "Print on Order"

Thank you! that would save me a TON of paper from having to reprint invoices I forgot.
by JPReilly
Fri Feb 18, 2022 9:30 am
Forum: Database + Settings
Topic: Un check "Print on Order"
Replies: 2
Views: 1792

Un check "Print on Order"

Is there any way to permanently un check "Print on order" for notes? We use the note section in the Scheduler and it transfers to orders automatically. I like that part. What I don't like is that it then prints on the invoice, unless I "un check" it. So every invoice I have to remember to un check i...
by JPReilly
Mon Jun 21, 2021 5:48 am
Forum: Reports + Printing
Topic: Avg RO per Tech
Replies: 2
Views: 2136

Re: Avg RO per Tech

That's what I figured. Thank you
by JPReilly
Thu Jun 17, 2021 6:25 pm
Forum: Reports + Printing
Topic: Avg RO per Tech
Replies: 2
Views: 2136

Avg RO per Tech

I am looking for a report that will show number of cars worked on, total dollar amount [broke down parts and labor a plus} and average RO per tech..... think Posted Order report but per tech. Does such a thing exist? Anyone else compiling such a report in Excel and if so what reports are you running...
by JPReilly
Mon Mar 22, 2021 10:50 am
Forum: Technical Issues
Topic: Estimator down?
Replies: 3
Views: 2033

Re: Estimator down?

I am having same problem.... Have had problems with Mitchell repair software for couple days.... freezing up and have to reload page
by JPReilly
Mon Jul 13, 2020 4:47 am
Forum: Technical Issues
Topic: Estimator Access?
Replies: 5
Views: 2764

Re: Estimator Access?

ProDemand is not working for us.
Getting a NET::ERR_CERT_REVOKED error
by JPReilly
Mon Jul 29, 2019 1:38 pm
Forum: GM Trucks
Topic: 2015 GMC Canyon P0449 FIXED
Replies: 1
Views: 1714

2015 GMC Canyon P0449 FIXED

Had a weird one today that I think we will be seeing again! 2015 Canyon with a P0449 Evap vent sol circuit. Checked power and ground while activating it with the scanner. Had power but no ground. Ground is supplied by the PCM. Checked at the PCM and had ground when activated. Started checking resist...

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