Search found 19 matches
- Thu Mar 14, 2024 4:40 am
- Forum: MessageCenter
- Topic: Not sharing Invoice
- Replies: 7
- Views: 572
Re: Not sharing Invoice
So it seems to not be working for just one customer? Not sure what's up but can deal with that. Is there a way to text multiple revisions at once? We use the revisions tabs to create multiple estimates for a car after we look at it. And its very clunky to send the customer 3 text each with a differe...
- Thu Mar 14, 2024 4:18 am
- Forum: MessageCenter
- Topic: Not sharing Invoice
- Replies: 7
- Views: 572
Re: Not sharing Invoice
We are having the same issue again today. What did you do to resolve it? Tried restarting Mitchell and the computer with no luck!
- Tue Jan 30, 2024 6:48 am
- Forum: ProSpect
- Topic: Auto Add DVI to Order
- Replies: 1
- Views: 177
Auto Add DVI to Order
Is there a way to auto add a DVI to every order? Or include it with a canned job? Would be nice to add an oil change to a ticket and it loads the DVI to it also. Also a way to add a labor time to each DVI?
- Wed May 03, 2023 9:35 am
- Forum: Parts + Ordering
- Topic: Link PO to Customer
- Replies: 3
- Views: 2354
Re: Link PO to Customer
We use revisions to order parts ahead of time for jobs.... normal process is to open est from schedule, transfer rev and order parts... In this case customer had car in shop and we couldn't get tires same day so she picked car up and then called next day to order the tires... so I ordered them from ...
- Wed May 03, 2023 8:59 am
- Forum: Parts + Ordering
- Topic: Link PO to Customer
- Replies: 3
- Views: 2354
Link PO to Customer
Is there a way to link POs to a customer? Real world example - We ordered a tire in a revision with no open repair order/estimate. Forgot to put customer name in PO (our fault and clearly where the problem is). On the PO is shows what estimate # the PO goes to. But if there is no estimate started it...
- Wed Apr 26, 2023 5:48 am
- Forum: ProSpect
- Topic: DVI on computer
- Replies: 1
- Views: 1613
DVI on computer
Is there a windows based version? So the tech can complete the inspection on his computer rather then a tablet?
- Tue Jan 24, 2023 5:45 am
- Forum: ProSpect
- Topic: 100% complete
- Replies: 9
- Views: 2543
Re: 100% complete
One last question.... Is there anyway to have the sample inspections not show up on the tablet?
- Mon Jan 23, 2023 11:06 am
- Forum: ProSpect
- Topic: 100% complete
- Replies: 9
- Views: 2543
Re: 100% complete
Ok... thanks for your help
- Mon Jan 23, 2023 9:08 am
- Forum: ProSpect
- Topic: 100% complete
- Replies: 9
- Views: 2543
Re: 100% complete
Will I run into any problems down the road if I'm posting the invoices with incomplete DVIs?
- Fri Jan 20, 2023 1:52 pm
- Forum: ProSpect
- Topic: 100% complete
- Replies: 9
- Views: 2543
Re: 100% complete
https://psdvi.us/xft3R
Hopefully you can open this link as an example
Hopefully you can open this link as an example
- Fri Jan 20, 2023 1:46 pm
- Forum: ProSpect
- Topic: 100% complete
- Replies: 9
- Views: 2543
Re: 100% complete
Yes added section labeled notes.... the problem is there isn't always a note to be added... I like the note at the bottom of each section that way if something in the section fails the note is with it instead of on a second piece of paper.... example: tech checks the red box for power steering he ca...
- Fri Jan 20, 2023 5:29 am
- Forum: ProSpect
- Topic: 100% complete
- Replies: 9
- Views: 2543
100% complete
We have our inspections set up so there is a note section at the bottom of each group. But if the tech does not write something there it never shows the inspection as complete. Is there any way around this other then just typing a space or letter there? I like the note at the bottom of the group bec...
- Mon Feb 21, 2022 4:45 am
- Forum: Database + Settings
- Topic: Un check "Print on Order"
- Replies: 2
- Views: 1792
Re: Un check "Print on Order"
Thank you! that would save me a TON of paper from having to reprint invoices I forgot.
- Fri Feb 18, 2022 9:30 am
- Forum: Database + Settings
- Topic: Un check "Print on Order"
- Replies: 2
- Views: 1792
Un check "Print on Order"
Is there any way to permanently un check "Print on order" for notes? We use the note section in the Scheduler and it transfers to orders automatically. I like that part. What I don't like is that it then prints on the invoice, unless I "un check" it. So every invoice I have to remember to un check i...
- Mon Jun 21, 2021 5:48 am
- Forum: Reports + Printing
- Topic: Avg RO per Tech
- Replies: 2
- Views: 2136
Re: Avg RO per Tech
That's what I figured. Thank you
- Thu Jun 17, 2021 6:25 pm
- Forum: Reports + Printing
- Topic: Avg RO per Tech
- Replies: 2
- Views: 2136
Avg RO per Tech
I am looking for a report that will show number of cars worked on, total dollar amount [broke down parts and labor a plus} and average RO per tech..... think Posted Order report but per tech. Does such a thing exist? Anyone else compiling such a report in Excel and if so what reports are you running...
- Mon Mar 22, 2021 10:50 am
- Forum: Technical Issues
- Topic: Estimator down?
- Replies: 3
- Views: 2033
Re: Estimator down?
I am having same problem.... Have had problems with Mitchell repair software for couple days.... freezing up and have to reload page
- Mon Jul 13, 2020 4:47 am
- Forum: Technical Issues
- Topic: Estimator Access?
- Replies: 5
- Views: 2764
Re: Estimator Access?
ProDemand is not working for us.
Getting a NET::ERR_CERT_REVOKED error
Getting a NET::ERR_CERT_REVOKED error
- Mon Jul 29, 2019 1:38 pm
- Forum: GM Trucks
- Topic: 2015 GMC Canyon P0449 FIXED
- Replies: 1
- Views: 1714
2015 GMC Canyon P0449 FIXED
Had a weird one today that I think we will be seeing again! 2015 Canyon with a P0449 Evap vent sol circuit. Checked power and ground while activating it with the scanner. Had power but no ground. Ground is supplied by the PCM. Checked at the PCM and had ground when activated. Started checking resist...