Search found 169 matches
- Tue Jan 24, 2023 3:13 pm
- Forum: Parts + Ordering
- Topic: Repairlink Ads
- Replies: 12
- Views: 4230
Re: Repairlink Ads
We are not saying that all vendors are going to do this. The decision to show you ads is a decision of each vendor. As you see most vendors will not display ads (with the exclusion of the launch page at times). We've reported the issue to RepairLink and have not heard back about the issue. The only ...
- Tue Jan 24, 2023 6:36 am
- Forum: ProSpect
- Topic: 100% complete
- Replies: 9
- Views: 3340
Re: 100% complete
There is no way to hide the MPI-Sample templates. I'll get an enhancement request in the list to either have a way to hide them from SE or set a default MPI/DVI on the device.
- Mon Jan 23, 2023 12:53 pm
- Forum: Parts + Ordering
- Topic: Repairlink Ads
- Replies: 12
- Views: 4230
Re: Repairlink Ads
Not at the current time.
- Mon Jan 23, 2023 10:03 am
- Forum: ProSpect
- Topic: 100% complete
- Replies: 9
- Views: 3340
Re: 100% complete
No an MPI/DVI without 100% completion will not cause any issues. It's more of an indicator for the shop for the % of completion. This will only show the completion progress on the WIP. As a shop, if you know 80% is a completed DVI without notes on each group then use that as your indication of a com...
- Mon Jan 23, 2023 5:54 am
- Forum: ProSpect
- Topic: 100% complete
- Replies: 9
- Views: 3340
Re: 100% complete
Yes, the example is visible. I've seen customers that have a TextBox like you're using for notes after each inspection item. Since the DVI is expecting to have an item in the box there's no way to mark it as "complete" without having a note. One way you could get around this would to be using "text ...
- Fri Jan 20, 2023 6:40 am
- Forum: ProSpect
- Topic: 100% complete
- Replies: 9
- Views: 3340
Re: 100% complete
Are you adding an edit box to each group that is labeled "Notes"? If you are, then that's understandable as to why the inspection is not showing as 100% since we're expecting a value being entered to get that portion of the inspection "completed".
- Wed Jan 18, 2023 7:03 am
- Forum: Scheduler
- Topic: Unit Number
- Replies: 8
- Views: 3044
Re: Unit Number
Hi Luke, this is a great idea and we currently have this on our list of enhancement requests as fleet work is becoming more and more common within our system. Please keep an eye on upcoming release notes to see when the feature may be implemented. Please note it will not be in the next release that ...
- Tue Jan 17, 2023 8:36 am
- Forum: Tips + Ideas
- Topic: New payment type for electronic payments
- Replies: 6
- Views: 4224
Re: New payment type for electronic payments
This is still on our list of enhancement requests.
- Tue Jan 17, 2023 6:45 am
- Forum: Tips + Ideas
- Topic: Limit WIP to Tech or User View?
- Replies: 22
- Views: 6913
Re: Limit WIP to Tech or User View?
Yes the WIP issue is very well known and we are working to get it corrected ASAP, please follow the following thread for updates on the updated release to correct the issue and more: viewtopic.php?f=179&t=14266
- Mon Jan 16, 2023 9:20 am
- Forum: Tips + Ideas
- Topic: Limit WIP to Tech or User View?
- Replies: 22
- Views: 6913
Re: Limit WIP to Tech or User View?
There is no internal messaging service within SE. The only internal messaging would be through Bolt on currenlty.
- Fri Jan 13, 2023 12:58 pm
- Forum: Reports + Printing
- Topic: Non Taxable Report vs. Sales Receipt Summary
- Replies: 3
- Views: 2501
Re: Non Taxable Report vs. Sales Receipt Summary
Hi J. Henry, Yes I was helping the agent in the background here. I'll detail how the reports are generated as best I can below. They both have a set of very specific set of rules they follow. Posted Non Taxable Orders: A posted order will show on this report if $0.00 of tax was applied to the order....
- Fri Jan 13, 2023 11:07 am
- Forum: Reports + Printing
- Topic: Non Taxable Report vs. Sales Receipt Summary
- Replies: 3
- Views: 2501
Re: Non Taxable Report vs. Sales Receipt Summary
Hi J. Henry, Looking at the two reports. The biggest difference is that Sale Receipts Summary is grouping items line by line and Posted Non-Taxable will display any order that has $0.00 tax on it. As to why there is a large gap between these numbers, it's possible that a Non-Taxable part is on a tax...
- Fri Jan 13, 2023 6:36 am
- Forum: Tips + Ideas
- Topic: Limit WIP to Tech or User View?
- Replies: 22
- Views: 6913
Re: Limit WIP to Tech or User View?
The messages column is a notification box that will show if the customer has sent you a text through our Text Message Center.
- Fri Jan 13, 2023 6:35 am
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 8195878
Re: Update 8.5.02
I would be willing to join the beta testing group if needed. Now, this morning, the icons across the top of the screen were mixed up and not in a straight row but rather in 2 rows. It's hard to be patient when things are this way. Hey ShopManTim, the row at the top is something that happens by acci...
- Fri Jan 13, 2023 6:08 am
- Forum: Technical Issues
- Topic: Update 8.5.02
- Replies: 168
- Views: 8195878
Re: Update 8.5.02
We're working through the update to address these issues now. We're being extra diligent in testing and ensuring everything is functioning. The last thing we want to do is rush this and find out these issues persist. With that said, does anyone on this thread want to join Ric in our beta testing gr...
- Thu Jan 12, 2023 8:09 am
- Forum: Parts + Ordering
- Topic: Repairlink Ads
- Replies: 12
- Views: 4230
Re: Repairlink Ads
We've reported the increased ads to Repair Link to see if this can be addressed.
- Thu Jan 05, 2023 1:29 pm
- Forum: Tips + Ideas
- Topic: Limit WIP to Tech or User View?
- Replies: 22
- Views: 6913
Re: Limit WIP to Tech or User View?
That has been in our system for years, a user in our system is a view setting and a password for program security. When a user is selected on each workstation it will take their view. The views can be set to only show their labor items. If you'd like more information on how to setup users please wat...
- Thu Jan 05, 2023 1:08 pm
- Forum: Tips + Ideas
- Topic: Limit WIP to Tech or User View?
- Replies: 22
- Views: 6913
Re: Limit WIP to Tech or User View?
I completely understand that it would be great to keep your techs focused. As previously mentioned with 8.5.0.90 and the soon 8.5.1.x version you are able to filter out the WIP to just display one labor tech on each of the machines.
- Wed Jan 04, 2023 7:56 am
- Forum: Reports + Printing
- Topic: Can I change "Work Completed" Date?
- Replies: 1
- Views: 1534
Re: Can I change "Work Completed" Date?
If you've marked the Invoice as printed. Right click on the order on the WIP, you're able to update the "Time-Out" which is the Work completed date.
- Wed Jan 04, 2023 7:21 am
- Forum: Database + Settings
- Topic: NEW update: WIP Sorting Columns Don't Stay?
- Replies: 2
- Views: 1758
Re: NEW WIP update: sorting columns do not stay
Hi there, we are aware of the WIP sort and the font size. We are in the process of getting a release ready to go that will address both issues. For more information please follow this post. viewtopic.php?f=179&t=14266