Search found 169 matches

by megoff
Tue Jan 24, 2023 3:13 pm
Forum: Parts + Ordering
Topic: Repairlink Ads
Replies: 12
Views: 4230

Re: Repairlink Ads

We are not saying that all vendors are going to do this. The decision to show you ads is a decision of each vendor. As you see most vendors will not display ads (with the exclusion of the launch page at times). We've reported the issue to RepairLink and have not heard back about the issue. The only ...
by megoff
Tue Jan 24, 2023 6:36 am
Forum: ProSpect
Topic: 100% complete
Replies: 9
Views: 3340

Re: 100% complete

There is no way to hide the MPI-Sample templates. I'll get an enhancement request in the list to either have a way to hide them from SE or set a default MPI/DVI on the device.
by megoff
Mon Jan 23, 2023 12:53 pm
Forum: Parts + Ordering
Topic: Repairlink Ads
Replies: 12
Views: 4230

Re: Repairlink Ads

Not at the current time.
by megoff
Mon Jan 23, 2023 10:03 am
Forum: ProSpect
Topic: 100% complete
Replies: 9
Views: 3340

Re: 100% complete

No an MPI/DVI without 100% completion will not cause any issues. It's more of an indicator for the shop for the % of completion. This will only show the completion progress on the WIP. As a shop, if you know 80% is a completed DVI without notes on each group then use that as your indication of a com...
by megoff
Mon Jan 23, 2023 5:54 am
Forum: ProSpect
Topic: 100% complete
Replies: 9
Views: 3340

Re: 100% complete

Yes, the example is visible. I've seen customers that have a TextBox like you're using for notes after each inspection item. Since the DVI is expecting to have an item in the box there's no way to mark it as "complete" without having a note. One way you could get around this would to be using "text ...
by megoff
Fri Jan 20, 2023 6:40 am
Forum: ProSpect
Topic: 100% complete
Replies: 9
Views: 3340

Re: 100% complete

Are you adding an edit box to each group that is labeled "Notes"? If you are, then that's understandable as to why the inspection is not showing as 100% since we're expecting a value being entered to get that portion of the inspection "completed".
by megoff
Wed Jan 18, 2023 7:03 am
Forum: Scheduler
Topic: Unit Number
Replies: 8
Views: 3044

Re: Unit Number

Hi Luke, this is a great idea and we currently have this on our list of enhancement requests as fleet work is becoming more and more common within our system. Please keep an eye on upcoming release notes to see when the feature may be implemented. Please note it will not be in the next release that ...
by megoff
Tue Jan 17, 2023 8:36 am
Forum: Tips + Ideas
Topic: New payment type for electronic payments
Replies: 6
Views: 4224

Re: New payment type for electronic payments

This is still on our list of enhancement requests.
by megoff
Tue Jan 17, 2023 6:45 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 6913

Re: Limit WIP to Tech or User View?

Yes the WIP issue is very well known and we are working to get it corrected ASAP, please follow the following thread for updates on the updated release to correct the issue and more: viewtopic.php?f=179&t=14266
by megoff
Mon Jan 16, 2023 9:20 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 6913

Re: Limit WIP to Tech or User View?

There is no internal messaging service within SE. The only internal messaging would be through Bolt on currenlty.
by megoff
Fri Jan 13, 2023 12:58 pm
Forum: Reports + Printing
Topic: Non Taxable Report vs. Sales Receipt Summary
Replies: 3
Views: 2501

Re: Non Taxable Report vs. Sales Receipt Summary

Hi J. Henry, Yes I was helping the agent in the background here. I'll detail how the reports are generated as best I can below. They both have a set of very specific set of rules they follow. Posted Non Taxable Orders: A posted order will show on this report if $0.00 of tax was applied to the order....
by megoff
Fri Jan 13, 2023 11:07 am
Forum: Reports + Printing
Topic: Non Taxable Report vs. Sales Receipt Summary
Replies: 3
Views: 2501

Re: Non Taxable Report vs. Sales Receipt Summary

Hi J. Henry, Looking at the two reports. The biggest difference is that Sale Receipts Summary is grouping items line by line and Posted Non-Taxable will display any order that has $0.00 tax on it. As to why there is a large gap between these numbers, it's possible that a Non-Taxable part is on a tax...
by megoff
Fri Jan 13, 2023 6:36 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 6913

Re: Limit WIP to Tech or User View?

The messages column is a notification box that will show if the customer has sent you a text through our Text Message Center.
by megoff
Fri Jan 13, 2023 6:35 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 8195878

Re: Update 8.5.02

I would be willing to join the beta testing group if needed. Now, this morning, the icons across the top of the screen were mixed up and not in a straight row but rather in 2 rows. It's hard to be patient when things are this way. Hey ShopManTim, the row at the top is something that happens by acci...
by megoff
Fri Jan 13, 2023 6:08 am
Forum: Technical Issues
Topic: Update 8.5.02
Replies: 168
Views: 8195878

Re: Update 8.5.02

We're working through the update to address these issues now. We're being extra diligent in testing and ensuring everything is functioning. The last thing we want to do is rush this and find out these issues persist. With that said, does anyone on this thread want to join Ric in our beta testing gr...
by megoff
Thu Jan 12, 2023 8:09 am
Forum: Parts + Ordering
Topic: Repairlink Ads
Replies: 12
Views: 4230

Re: Repairlink Ads

We've reported the increased ads to Repair Link to see if this can be addressed.
by megoff
Thu Jan 05, 2023 1:29 pm
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 6913

Re: Limit WIP to Tech or User View?

That has been in our system for years, a user in our system is a view setting and a password for program security. When a user is selected on each workstation it will take their view. The views can be set to only show their labor items. If you'd like more information on how to setup users please wat...
by megoff
Thu Jan 05, 2023 1:08 pm
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 6913

Re: Limit WIP to Tech or User View?

I completely understand that it would be great to keep your techs focused. As previously mentioned with 8.5.0.90 and the soon 8.5.1.x version you are able to filter out the WIP to just display one labor tech on each of the machines.
by megoff
Wed Jan 04, 2023 7:56 am
Forum: Reports + Printing
Topic: Can I change "Work Completed" Date?
Replies: 1
Views: 1534

Re: Can I change "Work Completed" Date?

If you've marked the Invoice as printed. Right click on the order on the WIP, you're able to update the "Time-Out" which is the Work completed date.
by megoff
Wed Jan 04, 2023 7:21 am
Forum: Database + Settings
Topic: NEW update: WIP Sorting Columns Don't Stay?
Replies: 2
Views: 1758

Re: NEW WIP update: sorting columns do not stay

Hi there, we are aware of the WIP sort and the font size. We are in the process of getting a release ready to go that will address both issues. For more information please follow this post. viewtopic.php?f=179&t=14266

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