Search found 179 matches

by megoff
Fri Dec 27, 2024 7:06 am
Forum: Parts + Ordering
Topic: Parts Technician Missing
Replies: 3
Views: 4407

Re: Parts Technician Missing

Interesting, when you have some time please give support a call so they can look at this. We haven't had other reports of this as of yet.
by megoff
Thu Dec 26, 2024 7:28 am
Forum: Parts + Ordering
Topic: Parts Technician Missing
Replies: 3
Views: 4407

Re: Parts Technician Missing

Hi J.Henry, I hope you had a Merry Christmas. By chance is the part tech in the shop settings one that has been deleted?
by megoff
Mon Dec 23, 2024 1:37 pm
Forum: Parts + Ordering
Topic: Parts Inventory - Out of Limit
Replies: 9
Views: 3850

Re: Parts Invrntory - Out of Limit

Ahh there it is. For the value to stick you must do a search. Once the search is done the value is saved to whatever you have the limit set to. 5000 is just the max you can have as the value there.
by megoff
Mon Dec 23, 2024 12:24 pm
Forum: Parts + Ordering
Topic: Parts Inventory - Out of Limit
Replies: 9
Views: 3850

Re: Parts Invrntory - Out of Limit

Just to confirm, when you change the "Limit results" to 5000, are you searching right after or are you closing the window out and coming back?
by megoff
Mon Dec 23, 2024 10:14 am
Forum: Parts + Ordering
Topic: Parts Inventory - Out of Limit
Replies: 9
Views: 3850

Re: Parts Invrntory - Out of Limit

Did you still receive the popup showing over limit?
by megoff
Mon Dec 23, 2024 7:06 am
Forum: Parts + Ordering
Topic: Parts Inventory - Out of Limit
Replies: 9
Views: 3850

Re: Parts Invrntory - Out of Limit

You should be able to increase the limit to 5000 inventory parts on the search. Please refence the image below. If you have over 5000 inventory parts, you will need to include another field for the search.
InventoryLimit.png
InventoryLimit.png (13.09 KiB) Viewed 3839 times
by megoff
Wed Sep 25, 2024 12:51 pm
Forum: Technical Issues
Topic: VIN WONT DECODE
Replies: 2
Views: 4427

Re: VIN WONT DECODE

This VIN is in the next version of SE that is rolling out now.
by megoff
Mon Aug 19, 2024 11:26 am
Forum: Lube Sticker Pro
Topic: Zebra ZDesigner
Replies: 1
Views: 9725

Re: Zebra ZDesigner

The Zebra TLP 2824+ does work with the labels you've mentioned. With SE it will print the next mileage and service date, it does not include the Shop Name, Address or Phone number. Please reference the image below to see what the sample looks like. LOF.png If you'd like to get this setup with SE ple...
by megoff
Fri Aug 16, 2024 5:42 am
Forum: Technical Issues
Topic: readme for 9.0.0.2400
Replies: 4
Views: 6518

Re: readme for 9.0.0.2400

No the font is currently for all areas and does not allow the WIP and order screen to have different fonts or styles
by megoff
Mon Jun 24, 2024 6:07 am
Forum: Technical Issues
Topic: Invoiced The Wrong Customer
Replies: 2
Views: 4445

Re: Invoiced The Wrong Customer

Hey ShopManTim, You can un-post the invoice, go to the customer tab, click "Change Customer". Select the new customer and post out the invoice. If payment(s) were made you would want to remove the payments after noting all details about it and then re applying the payment for the same date. Tech Sup...
by megoff
Thu May 16, 2024 2:02 pm
Forum: Scheduler
Topic: Scheduler Options - Holidays
Replies: 3
Views: 5207

Re: Scheduler Options - Holidays

Are you setting as a holiday in the Schedule options or are you just putting an event it saying it's a holiday?
by megoff
Thu May 16, 2024 5:57 am
Forum: Scheduler
Topic: Scheduler Options - Holidays
Replies: 3
Views: 5207

Re: Scheduler Options - Holidays

Hi Dan, When it comes to the Scheduler we don't stop anyone from scheduling on any given day, but when it comes to the holidays they are visible in two ways. One the mini calendar the date will be red. This calendar is on the top left of the scheduling tab in the scheduler. The next is that on a wee...
by megoff
Thu Apr 25, 2024 6:52 am
Forum: Technical Issues
Topic: Requirements for New major Upgrade Summer 2024
Replies: 4
Views: 15120

Re: Requirements for New major Upgrade Summer 2024

Hi Daniel, the major upgrade coming should be available soon, but will be sent out to customers a bit slower than normal updates. The major upgrade coming is to the database engine as SQL Server Express will be upgraded during the next major update. There will be improvements to the shop management ...
by megoff
Tue Apr 23, 2024 2:35 pm
Forum: Technical Issues
Topic: Requirements for New major Upgrade Summer 2024
Replies: 4
Views: 15120

Re: Requirements for New major Upgrade Summer 2024

Hi cardoc, The system requirements that we have listed System Requirements are the most update to date requirements. This includes the major upgrade coming Summer 2024.
by megoff
Fri Mar 22, 2024 11:50 am
Forum: Credit Card Processing
Topic: STORING CREDIT CARDS
Replies: 5
Views: 6717

Re: STORING CREDIT CARDS

Correct the only way would be to use 1st Mile or Global Payments. In order for the card to be stored for use you will have to use the payment processor to take the payment. There is no way to securely store a Credit Card number within Shop Manager without using either of those payment processors. Th...
by megoff
Fri Mar 22, 2024 8:33 am
Forum: Credit Card Processing
Topic: STORING CREDIT CARDS
Replies: 5
Views: 6717

Re: STORING CREDIT CARDS

Currently this is an option with our FirstMile and Global Payments payment processors. Since storing RAW credit card numbers can be a little dangerous we have worked with both of our payment processors to make sure things are secure while still allowing to store the credit cards in the background.
by megoff
Fri Mar 22, 2024 6:25 am
Forum: Credit Card Processing
Topic: STORING CREDIT CARDS
Replies: 5
Views: 6717

Re: STORING CREDIT CARDS

Which payment processor are you using?
by megoff
Thu Mar 21, 2024 9:05 am
Forum: ProSpect
Topic: Viewing of inspections.
Replies: 3
Views: 6292

Re: Viewing of inspections.

The data hasn't gone anywhere, just playing hide and seek until we display the button.
by megoff
Thu Mar 21, 2024 8:03 am
Forum: ProSpect
Topic: Viewing of inspections.
Replies: 3
Views: 6292

Re: Viewing of inspections.

Hi Qbasic8, currently when there is no active subscription the MPI button on the order and the history details window are removed. I'll get a request in to the development team have the MPI button show in the history details window if there is an inspection on a history order.
by megoff
Thu Jan 25, 2024 9:06 am
Forum: Technical Issues
Topic: Link to download v.8.5.3.1226 broken on files page
Replies: 4
Views: 5379

Re: Link to download v.8.5.3.1226 broken on files page

Please click the "Download" outlined in red to get the update file.
downloadUpdate8.5.3.1226.jpg
downloadUpdate8.5.3.1226.jpg (43.08 KiB) Viewed 5343 times

Go to advanced search