There should be an update coming out in the near future that will include more VIN data. Please keep an eye on the forum for when the update is released, You'll see the Shop Management Version update at the top of the page.

Hey Ron, This is something that will be addressed in our upcoming update. The update should be going out in the coming weeks. Please keep an eye on the top of the forum for when we have a release ready.

I haven't noticed an update yet. We ultimately turned off the 'auto schedule an appointment' feature until they fix it. Customers were annoyed getting an appointment reminder for an oil change when they just got one last week How do we turn off this feature? If you're looking to disable the "Auto A...

Hi Ron, Yes this has been an issue we're spent quite a bit of time on getting corrected. There will be an update coming out out shortly. Please keep an eye on the forum for the request for volunteers for the beta of the new release. We will also publish an announcement when the update goes live to t...

This will be in the next update. The date for this release has not been set yet. Once the update is available we'll get it out to you just as quickly as we can.

If you a refering to Balance due statements or the Invoice, the answer is yes. For Balance Due Statements, you'd need to click "Email" on the report select vs double clicking. If you're trying to email the Invoice under share you're able to click Share and email.

If you're ordering parts ahead of time to complete a job, it would be recommended to create a Special Order. This option is in the Schedule now and functions the same as an RO. Ordering from Estimates since the numbers are not the same as the RO number will always show different numbers. If you sell...

Hi JPReilly, POs are intended to be ordered from the RO/SO phase as that is when a shop should have approval for the work. Ordering from Revisions has been problematic as there is no order number directly connected to the order, the other issue that happens is when the parts are ordered on during th...

Hi JPRTeilly, currently there is no PC based version of the application. Prospect is intended to be used on tablets/mobile devices so you're able to be next to the vehicle and walk around the vehicle to take photos.

Currently there it no batch invoice emailing. All invoices would need to be emailed one by one or saved as a PDF manually and then added as an attachments on an email.

Hi there FoundingFathers and welcome to the forum. Currently electronic signatures are only taken via Debit or Credit card purchases that are run through a payment processor.

Depending on the user settings you're having issues with there are different ways to save them, but one that we've had have the most success will be listed below. Follow these steps Close ALL station Re-open one station Make all changes Close station Re-open all station We have also see where the WI...

This is still on the list of enhancement requests, there is no ETA at this time.

Sound like this would be something we'd need to look at as this seems a little strange. Please give tech support a call and we can look at what may be causing it.

ShopManTim,
Please right click on the phone number and go to column chooser. The columns may have been accidentally hidden.

At the current time there is no ETA on the release with this fix. I can get you added to the list of beta customers for when the next release is available if you'd like.

That's what I would do. Your preferred screen layout can be the same (or similar) for both Users. We did this. It has worked up till today. I turned the host on this morning and the WIP columns are all rearranged. The hidden columns are back on the screen. Columns are resized. We are still looking ...

Hey there, currently what you're requesting is not in SE. We'll get this added as an enhancement request.

Currently no, we can add that in as an enhancement request to possibly be added in the future.

Hi there and welcome to the forum. The reason that the service writer and tech are shown on the order is that there are many states that require the technician to show on the order.