Search found 172 matches

by megoff
Mon Aug 19, 2024 11:26 am
Forum: Lube Sticker Pro
Topic: Zebra ZDesigner
Replies: 1
Views: 2096

Re: Zebra ZDesigner

The Zebra TLP 2824+ does work with the labels you've mentioned. With SE it will print the next mileage and service date, it does not include the Shop Name, Address or Phone number. Please reference the image below to see what the sample looks like. LOF.png If you'd like to get this setup with SE ple...
by megoff
Fri Aug 16, 2024 5:42 am
Forum: Technical Issues
Topic: readme for 9.0.0.2400
Replies: 4
Views: 991

Re: readme for 9.0.0.2400

No the font is currently for all areas and does not allow the WIP and order screen to have different fonts or styles
by megoff
Mon Jun 24, 2024 6:07 am
Forum: Technical Issues
Topic: Invoiced The Wrong Customer
Replies: 2
Views: 904

Re: Invoiced The Wrong Customer

Hey ShopManTim, You can un-post the invoice, go to the customer tab, click "Change Customer". Select the new customer and post out the invoice. If payment(s) were made you would want to remove the payments after noting all details about it and then re applying the payment for the same date. Tech Sup...
by megoff
Thu May 16, 2024 2:02 pm
Forum: Scheduler
Topic: Scheduler Options - Holidays
Replies: 3
Views: 1187

Re: Scheduler Options - Holidays

Are you setting as a holiday in the Schedule options or are you just putting an event it saying it's a holiday?
by megoff
Thu May 16, 2024 5:57 am
Forum: Scheduler
Topic: Scheduler Options - Holidays
Replies: 3
Views: 1187

Re: Scheduler Options - Holidays

Hi Dan, When it comes to the Scheduler we don't stop anyone from scheduling on any given day, but when it comes to the holidays they are visible in two ways. One the mini calendar the date will be red. This calendar is on the top left of the scheduling tab in the scheduler. The next is that on a wee...
by megoff
Thu Apr 25, 2024 6:52 am
Forum: Technical Issues
Topic: Requirements for New major Upgrade Summer 2024
Replies: 4
Views: 2008

Re: Requirements for New major Upgrade Summer 2024

Hi Daniel, the major upgrade coming should be available soon, but will be sent out to customers a bit slower than normal updates. The major upgrade coming is to the database engine as SQL Server Express will be upgraded during the next major update. There will be improvements to the shop management ...
by megoff
Tue Apr 23, 2024 2:35 pm
Forum: Technical Issues
Topic: Requirements for New major Upgrade Summer 2024
Replies: 4
Views: 2008

Re: Requirements for New major Upgrade Summer 2024

Hi cardoc, The system requirements that we have listed System Requirements are the most update to date requirements. This includes the major upgrade coming Summer 2024.
by megoff
Fri Mar 22, 2024 11:50 am
Forum: Credit Card Processing
Topic: STORING CREDIT CARDS
Replies: 5
Views: 2213

Re: STORING CREDIT CARDS

Correct the only way would be to use 1st Mile or Global Payments. In order for the card to be stored for use you will have to use the payment processor to take the payment. There is no way to securely store a Credit Card number within Shop Manager without using either of those payment processors. Th...
by megoff
Fri Mar 22, 2024 8:33 am
Forum: Credit Card Processing
Topic: STORING CREDIT CARDS
Replies: 5
Views: 2213

Re: STORING CREDIT CARDS

Currently this is an option with our FirstMile and Global Payments payment processors. Since storing RAW credit card numbers can be a little dangerous we have worked with both of our payment processors to make sure things are secure while still allowing to store the credit cards in the background.
by megoff
Fri Mar 22, 2024 6:25 am
Forum: Credit Card Processing
Topic: STORING CREDIT CARDS
Replies: 5
Views: 2213

Re: STORING CREDIT CARDS

Which payment processor are you using?
by megoff
Thu Mar 21, 2024 9:05 am
Forum: ProSpect
Topic: Viewing of inspections.
Replies: 3
Views: 1949

Re: Viewing of inspections.

The data hasn't gone anywhere, just playing hide and seek until we display the button.
by megoff
Thu Mar 21, 2024 8:03 am
Forum: ProSpect
Topic: Viewing of inspections.
Replies: 3
Views: 1949

Re: Viewing of inspections.

Hi Qbasic8, currently when there is no active subscription the MPI button on the order and the history details window are removed. I'll get a request in to the development team have the MPI button show in the history details window if there is an inspection on a history order.
by megoff
Thu Jan 25, 2024 9:06 am
Forum: Technical Issues
Topic: Link to download v.8.5.3.1226 broken on files page
Replies: 4
Views: 1417

Re: Link to download v.8.5.3.1226 broken on files page

Please click the "Download" outlined in red to get the update file.
downloadUpdate8.5.3.1226.jpg
downloadUpdate8.5.3.1226.jpg (43.08 KiB) Viewed 1381 times
by megoff
Thu Jan 25, 2024 6:56 am
Forum: Technical Issues
Topic: Link to download v.8.5.3.1226 broken on files page
Replies: 4
Views: 1417

Re: Link to download v.8.5.3.1226 broken on files page

Hi there, are you clicking on the word "Download" for the update? We are seeing regular downloads from m1files the last one was about 20 minutes ago.
by megoff
Thu Dec 21, 2023 12:17 pm
Forum: Database + Settings
Topic: Saving estimates for a possible later date
Replies: 3
Views: 3624

Re: Saving estimates for a possible later date

To be able to transfer/copy to a revision please follow the steps below: Use the Mouse to copy the estimate: Highlight the first line item on the estimate. Hold the shift key and click the last line item on the estimate. NOTE: all lines should be highlighted. Click "Edit" at the top of the screen. C...
by megoff
Fri Jun 23, 2023 9:17 am
Forum: Model Coverage
Topic: 2023 VEHICLE VIN DECODE
Replies: 6
Views: 5907

Re: 2023 VEHICLE VIN DECODE

There should be an update coming out in the near future that will include more VIN data. Please keep an eye on the forum for when the update is released, You'll see the Shop Management Version update at the top of the page.
by megoff
Tue Jun 20, 2023 5:34 am
Forum: Database + Settings
Topic: WIP settings not holding
Replies: 2
Views: 2475

Re: WIP settings not holding

Hey Ron, This is something that will be addressed in our upcoming update. The update should be going out in the coming weeks. Please keep an eye on the top of the forum for when we have a release ready.
by megoff
Wed Jun 14, 2023 12:09 pm
Forum: Lube Sticker Pro
Topic: Automated Oil Changes / Scheduler
Replies: 28
Views: 23929

Re: Automated Oil Changes / Scheduler

I haven't noticed an update yet. We ultimately turned off the 'auto schedule an appointment' feature until they fix it. Customers were annoyed getting an appointment reminder for an oil change when they just got one last week How do we turn off this feature? If you're looking to disable the "Auto A...
by megoff
Fri Jun 09, 2023 5:42 am
Forum: Technical Issues
Topic: Not holding user settings
Replies: 3
Views: 4262

Re: Not holding user settings

Hi Ron, Yes this has been an issue we're spent quite a bit of time on getting corrected. There will be an update coming out out shortly. Please keep an eye on the forum for the request for volunteers for the beta of the new release. We will also publish an announcement when the update goes live to t...
by megoff
Tue May 09, 2023 6:22 am
Forum: Technical Issues
Topic: History sort order doesn't return to same order
Replies: 10
Views: 14199

Re: History sort order doesn't return to same order

This will be in the next update. The date for this release has not been set yet. Once the update is available we'll get it out to you just as quickly as we can.

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