Search found 548 matches

by liljoe
Tue Sep 13, 2022 8:00 am
Forum: Database + Settings
Topic: Credit Card Processing Fees
Replies: 5
Views: 2829

Re: Credit Card Processing Fee's

Thanks guys. I've thought many a time about running a poll on this, but sadly the forum is quieter than it used to be. We've had discussions with our credit card processing integrators about this. They want a mechanism in Manager to handle "cash discount" programs to pass these fees on - but my opi...
by liljoe
Wed Aug 17, 2022 12:18 pm
Forum: GM Trucks
Topic: 2017 Duramax DTC- P1029 Fuel Pump Phase U-V-W Circuits Open
Replies: 5
Views: 2349

Re: 2017 Duramax DTC- P1029 Fuel Pump Phase U-V-W Circuits Open

I have yet to have stabilant fix any issues. The first time I used it was on a 2005 S430 benz. The right front air strut would set a code for bad circuit in the damper valve. after checking and checking I could not find any issue. I was told to try that stuff out on the connector for the strut at t...
by liljoe
Fri Aug 12, 2022 1:08 pm
Forum: GM Trucks
Topic: 2017 Duramax DTC- P1029 Fuel Pump Phase U-V-W Circuits Open
Replies: 5
Views: 2349

Re: 2017 Duramax DTC- P1029 Fuel Pump Phase U-V-W Circuits Open

GM has always had issues with fretting. Some stabilant on the terminals. I found a product called deoxit that is a very good contact cleaner/enhancer. I have used it in both of my work enviroments with great success. Also have a couple friends into audio/video setups and they say it works great for...
by liljoe
Thu Apr 07, 2022 10:11 am
Forum: Technical Issues
Topic: First call online
Replies: 5
Views: 2956

Re: First call online

I have necer had an issue with it myself. Works every time I click it.
by liljoe
Wed Mar 23, 2022 7:43 am
Forum: Tips + Ideas
Topic: New payment type for electronic payments
Replies: 6
Views: 3569

Re: New payment type for electronic payments

Click the configure tab on the top where file, edit, view, ect is at. Then click shop data setup. Then Standard tables. Then Income/payment types. Then you have a radio button that says payment type. When you select it you can click add at the bottom of that window and add any payment type you want ...
by liljoe
Wed Feb 16, 2022 2:08 pm
Forum: Technical Issues
Topic: Estimator down? 2/16/2022
Replies: 5
Views: 3023

Re: Estimator down? 2/16/2022

I was on hold with content support, and he informed me that even he could not access any estimator info at that time but that they were working on it. Checked it little bit later and it was functioning as designed. I figured it was a server issue keeping the outside form getting in, but it seems to ...
by liljoe
Wed Feb 16, 2022 7:52 am
Forum: Technical Issues
Topic: Estimator down? 2/16/2022
Replies: 5
Views: 3023

Estimator down? 2/16/2022

Cannot get any estimator data to load. Tried program and prodemand both. They both say: There was an error loading this content. Please try again later. On hold now and it is saying that there is high call volume, so I am guessing that is not an isolated issue for my system. Anyone else having troub...
by liljoe
Tue Sep 28, 2021 5:34 am
Forum: Database + Settings
Topic: Customer Credit from Overpayment
Replies: 3
Views: 2440

Re: Customer Credit from Overpayment

You should be able to open an invoice for the customer and create an invoice with a zero amount then post it with a negative payment (the system will take a negative payment BTW) then post the invoice. The credit will be gone and the refund will show up in the reports. I am sure there is prob a bett...
by liljoe
Thu Sep 23, 2021 5:35 am
Forum: Database + Settings
Topic: Automatically Adjusting Labor Rate for All of a Certain Make
Replies: 4
Views: 4348

Re: Automatically Adjusting Labor Rate for All of a Certain Make

I can envision a feature where you select a labor rate then have a drop down menu that you select makes to be under that rate then do the same for other rates with a default being set for any that do not manually set to a rate. This sounds like a nice little 15 min project for some of yall..... :mrg...
by liljoe
Mon Jul 12, 2021 5:19 am
Forum: Database + Settings
Topic: Using ShopKey Away From Shop?
Replies: 7
Views: 5118

Re: Using ShopKey Away From Shop?

We use a program called splashtop. We can log into the shop computer remotley with it and do any thing we need to do. I do a lot of my paperwork at night after i get home and settled for the evening.
by liljoe
Mon Jun 07, 2021 12:31 pm
Forum: Using ProDemand
Topic: Extra tabs when open repair info
Replies: 1
Views: 2356

Extra tabs when open repair info

When i open the repair info from the manager screen it opens prodemand but also opens two other tabs. One just says eng on the tab, the other one says "marguis%26submodle.........."

How can i stop this? Its not a big deal, i just dont like lots of tabs open and they bother me.....
by liljoe
Tue May 25, 2021 5:30 am
Forum: Tips + Ideas
Topic: WIP screen
Replies: 4
Views: 2916

Re: WIP screen

Just grab the collum with the right mouse button and drag it which ever way you want it to go.
Hope this helps you out.
by liljoe
Fri May 21, 2021 5:40 am
Forum: Technical Issues
Topic: Back up issue?
Replies: 13
Views: 5649

Re: Back up issue?

So I guess maybe a really stupid question...... Does this have anything to do with our data back ups? That is what I was concerned with. I know my luck, if your back ups are broken we will surely have a HD problem soon. No, this is a good question, Rich. That part that says Sync Up IS indeed your b...
by liljoe
Mon Mar 22, 2021 10:44 am
Forum: Technical Issues
Topic: Estimator down?
Replies: 3
Views: 2109

Estimator down?

I can not access estimator function from manager. It says no info available. Restarted program and P.C. both. Anyone else having this issue?
by liljoe
Fri Feb 26, 2021 8:07 am
Forum: Technical Issues
Topic: Support Kudos Mitchell 1
Replies: 21
Views: 47418

Re: Support Kudos Mitchell 1

That is why it is so refreshing to deal with truly service minded people. We give that type of service and love it wen we get it back.
by liljoe
Fri Feb 26, 2021 6:43 am
Forum: Technical Issues
Topic: Support Kudos Mitchell 1
Replies: 21
Views: 47418

Re: Support Kudos Mitchell 1

Time to renew this one. Had the pleasure of dealing with M1 support getting remote reports working, have to say it was very smooth and easy. Then i go home and my wife tells me that her new phone (Galaxy S21) that just activated on the t mobile network does not have coverage at her place of work. I ...
by liljoe
Mon Jan 18, 2021 6:40 am
Forum: Parts + Ordering
Topic: Estimator Intent Changes
Replies: 17
Views: 9519

Re: Estimator Intent Changes

Thanks, also noticed the same for fuel pumps. Used to be in engine performance and now it is not....
by liljoe
Fri Jan 15, 2021 12:15 pm
Forum: Parts + Ordering
Topic: Estimator Intent Changes
Replies: 17
Views: 9519

Re: Estimator Intent Changes

One thing i have noticed that does not make sense to me is that the starter and battery are now under engine mechanical and not under electrical like before. Took me a minute to find the starter the other day. Now that i know, i can find it with no problem but wonder what else has moved like that.
by liljoe
Wed Dec 09, 2020 7:00 am
Forum: Technical Issues
Topic: Installing on D drive
Replies: 3
Views: 2120

Installing on D drive

We have a laptop with a small ssd that is used for startup and a larger hdd that is used for programs and storage. we would like to install mitchell on this but was told by support that it cannot be installed on d drive. The c drive is only a small 30Gb drive that onlky has the startup files for fas...
by liljoe
Tue Nov 17, 2020 6:24 am
Forum: Technical Issues
Topic: Activant issues
Replies: 6
Views: 3174

Re: Activant issues

The guy i spoke with in tech support said that it is a known issue with activant and the latest version of Mitchell. I am running version 8.2.1.81.

Go to advanced search