Hey Everyone, I've searched the forum and found several posts kinda discussing this but nothing that gave me a clear answer to my question. As I understand it we have two areas within Mitchell 1 for potentially tracking a source/referral. 1. Customer Tab - Referred By 2. Order Tab - Source What I'm ...

Hey Everyone, I tried looking through the forum to get an answer to this question but couldn't find much. What I'm wondering is how other shop owners are handling credit card processing fee's? Are you passing them on to your customers? if so what is the best way to do it with Mitchell1? Thanks as al...

Also what is a manual discount?

Hey Rick, Thanks for the reply on this, you've always chimed in on my questions with great feedback. Just to ask you opinion with regards to my discount examples, how would you typical implement that type of discount on an invoice in your shop? Would you apply the total discount to parts or labor? J...

Hey Guys, I feel like I'm missing something really obvious here. We want to offer a few coupons to our existing customers for example: $25 OFF ANY SERVICE $40 OFF ANY INVOICE $400 OR OVER I wanted to set these coupons/discounts up so that they would be applied to the total invoice amount pre-tax but...

Thanks for the two replies to my question. Both are helpful. I've been marinating on this since yesterday and I've got a few followup thoughts/questions. My reason for wanting to use OEM part numbers wasn't for our invoicing or to present to a customer (so no deception there) it was to make our stoc...

Hey everyone I hope you are all doing well during these uncertain and crazy times? We've been using Mitchell for the majority of our time in business 13 years but every year it feels like we find out we haven't been using it correctly or more accurately it feels like we've been using it a** backward...