Search found 6 matches

by SwiftTurtle
Thu Jun 12, 2025 6:57 am
Forum: Technical Issues
Topic: PartsTech Randomly Freezing/Crashing
Replies: 7
Views: 61

Re: PartsTech Randomly Freezing/Crashing

Couple of additional steps we tried: Set edge as default, along with all the other file types under the edge page no change set chrome and related file types as default to chrome no change turned off core isolation no change Our network adapter for the ethernet to this has all it's default, all on ...
by SwiftTurtle
Fri Feb 07, 2025 11:58 am
Forum: Technical Issues
Topic: 8.5.3.1226 WIP grid colors changing on their own
Replies: 10
Views: 10071

Re: 8.5.3.1226 WIP grid colors changing on their own

So we have also noticed after we installed a new printer Mitchell is changing the default printer back to the old one after a few hours on certain workstations. Definitely some glitches with this new update. Is that with Windows 10 or Windows 11? Windows 11. The Manager program crashes daily though...
by SwiftTurtle
Wed Feb 05, 2025 4:15 pm
Forum: Technical Issues
Topic: Small issue with "Recommendations"
Replies: 2
Views: 2461

Re: Small issue with "Recommendations"

With the 9.1 update we added a "Create future appointment" checkbox to the create recommendation window. You can find it to the right of the work needed date. If you uncheck the box it will no longer prompt you to make an appointment.
by SwiftTurtle
Wed Dec 04, 2024 11:18 am
Forum: Technical Issues
Topic: FileNotFoundException After updating 9.1.0.3357
Replies: 2
Views: 3017

Re: FileNotFoundException After updating 9.1.0.3357

Getting error message when trying to print invoice. Only on my main pc. Can print work orders though.. error.jpg We have been seeing this come up from time to time. There is a pretty simple fix for it by correcting the shortcut. You can follow the steps here https://kb.mitchell1.com/articles/id-1525/
by SwiftTurtle
Mon Nov 25, 2024 8:18 am
Forum: SE News
Topic: Manager SE 9.1 Job View release
Replies: 38
Views: 124822

Re: Manager SE 9.1 Job View release

I am missing VIN digits on our printed invoices. The last 8 are there, and the first 5. Missing the 4 digits in the middle. Any one else having this issue? vin.png We're working to address this. Keep an eye on this thread next week - support will likely post when a fix is available. We have a fix f...
by SwiftTurtle
Thu Aug 15, 2024 9:24 am
Forum: Technical Issues
Topic: 9.0.0.2400 not allowing line items to be moved
Replies: 2
Views: 4029

Re: 9.0.0.2400 not allowing line items to be moved

There were some changes to that area with the latest update. You are still able to move multiple highlighted lines at once by releasing the CTRL key and then left clicking one of the highlighted lines and dragging them to the desired location.

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