A lot of times when you are ordering parts you need the correct GVWR I always manually put the correct one in for that reason

lets say I have an appointment scheduled on the 15th, the customer comes in and I turn it over to a repair order. this customer needs parts I have to order so I rescheduled it for the 22. now I tried to move the repair order on the scheduler to the 22nd (it moved) but on the WIP screen it still show...

Also in the transmission in the vin #

I have been using shopkey for 11 years, and just updated to 7.0.3 the scheduler has me frustrated. I used to make a customers appointment while I was on the phone with them. Now I can not or the promised date ends up being today and can never be changed. I used my old scheduler all day long. Why can...

I am using 5.9 and I to have problems with information changing in history. As far as I am concerned unless you unpost something from history it should never be able to change. examples: when you get rid of a car and use the same license # on a new car, it should not change the history of the old ca...

We use Shopkey shop management multi user

I wish I had more time to be on here!

The shop also uses AITN

NO! DIY'S just tend to waste alot of our valuable time that can be spent on customers who pay for our knowledge.

This is another area that as a shop owner I feel it is necessary to hire a professional to set it up and maintain it. I am very proud of our website and get alot of comments on it. Take a peek! http://mandmgeneralrepair.com/

After I attended the class in Atlantic City I tried to get my husband to use your Wrench section. He uses iATN now. He said it was to complicated and gave up and will not try again! So of course none of the other tech will use it either. Anything you can go to make it easier will be greatly apprecia...

I am very busy and I would like to spend more time in here. However I find it very difficult to get around in this program. Than I just give up. So anything you can do to make it faster, easier to get around would be greatly appreciated.

I would like to say yes, hoever I would be lieing. I do supply them and my techs do wear them when they feel the need. However I do have techs that are very careful about safety.

Yes we do, however I pay my advertising people to maintain it. They are much better at it than I am.

Thank you again for your quick response. I tested this and it seems to fix the problem. I will make a cheat sheet for all personnel who may have to delete vehicles to insure it is done correctly! :) I just have no idea how many may have been done wrong and it we will have more issues. I think carfax...

I have recently had 2 customers complaint because carfax is reporting the vehicle they want to trade in may be a mileage roll back. Carfax gathered this information from my records. However I checked my records and it happened to be the fact that they used the same license number. I checked my histo...