Search found 21 matches

by marcdaniels
Wed Oct 14, 2015 11:59 am
Forum: SocialCRM
Topic: How Do You Like CRM?
Replies: 16
Views: 10351

Re: How Do You Like CRM?

Hello everyone. Just a heads up on the Demandforce. Was just at a shop owners mastermind group and the talk of CRMs came up. There were 4 guys all using demand force. Well they have been informed that demand force who is owned by Intuit and acquired customerlink earlier this year is on the block for...
by marcdaniels
Wed Feb 25, 2015 5:02 am
Forum: Parts + Ordering
Topic: Parts Margin/Markup Ideas
Replies: 5
Views: 2947

Re: Parts Margin/Markup Ideas

I like it ALOT!
by marcdaniels
Mon Jan 19, 2015 1:43 pm
Forum: Report Pro
Topic: Printing KPI Report
Replies: 1
Views: 1944

Re: Printing KPI Report

So its not just me. I have to shrink the size down to about 70%.
by marcdaniels
Wed Jan 07, 2015 5:06 am
Forum: Tips + Ideas
Topic: Disable Check Profit / F12?
Replies: 3
Views: 2477

Re: Disable check profit/F12

First question. What type of employees are checking it? Second question. If they are your service managers/writers why wouldn't you want them checking it? Third question. If it's your S.A. are they correcting their profit margins to make the proper needed profit on each ticket if they see that it's ...
by marcdaniels
Wed Dec 17, 2014 8:51 am
Forum: Tips + Ideas
Topic: Loyalty Program
Replies: 6
Views: 3681

Re: Loyalty Program

Tina, It is like a reloadable gift card. All you simply do is swipe the card and input the dollars spent. When you set the program up you give them your specifics as to what you want each point to be worth. Mine just happens to be 300 points gets you $15.00. I chose the 300 points because my avg RO ...
by marcdaniels
Tue Dec 16, 2014 1:02 pm
Forum: Tips + Ideas
Topic: Loyalty Program
Replies: 6
Views: 3681

Re: Loyalty Program

Hello we are currently using a loyalty program and have been for the probably the last 6-7 years. Their name is Valutec and it is very easy and simple. It's an actual credit card sized card with our name, phone number, website on it. Processes just like a credit card thru our terminal. The cost for ...
by marcdaniels
Thu Dec 11, 2014 9:03 am
Forum: Parts + Ordering
Topic: Open Purchase Orders
Replies: 10
Views: 4319

Re: Open Purchase Orders

Contact support they can walk you through it or log in and set it for you to do a one time entry of all open P.O.'s. Went through the same thing at our shop. Got away from doing P.O. entry daily and then when I decided I wanted to clean them up there was over a thousand of them. I just happened to c...
by marcdaniels
Wed Oct 01, 2014 7:30 am
Forum: Mobile Manager
Topic: Using Tablets For Manager SE
Replies: 17
Views: 11075

Re: TABLETS

Well you say electronic inspection sheets including mobile manager. Are you going to use mobile manager or another e-inspection? If your using mobile manager they recommend a certain tablet that works well with them. I'm sure Mike will share with us that one as I forget which one it is. We are using...
by marcdaniels
Wed Aug 27, 2014 11:59 am
Forum: MEMBER REPAIR TIPS
Topic: Where Can I Get Obsolete Parts?
Replies: 8
Views: 4790

Re: Where Can I Get Obsolete Parts?

Gee if you are interested I have a 2.5 in a firebird that was rebuilt and has roughly 18K on it. Was oversized .060 and the head was decked about .010 on it. All new piston, bearings, cam, rods, it was a full rebuild. Was my first car until the frame gave up on me My father and I rebuilt the engine ...
by marcdaniels
Fri Apr 18, 2014 4:03 am
Forum: Reports + Printing
Topic: Follow Up Lists
Replies: 12
Views: 4801

Re: Follow Up Lists

Yep noticed that to. Does make it time consuming.
by marcdaniels
Mon May 13, 2013 8:43 am
Forum: Report Pro
Topic: Report Pro Settings & More...
Replies: 54
Views: 31057

Re: Report Pro Settings & More...

Just did the update when told and I don't see any new features. Am I missing something do you need SE for this function?
by marcdaniels
Fri Mar 15, 2013 4:02 am
Forum: MEMBER REPAIR TIPS
Topic: Warranty Issues
Replies: 3
Views: 3121

Re: warranty issues

If it fell into that 6 week window at my shop we would be on the phone to our Jasper rep after finding out Jasper wouldn't stand behind it. That's of course going on the premination that Jasper would tell you go pound salt. If you are a frequent purchaser of Jasper products I would my rep like it is...
by marcdaniels
Fri Mar 01, 2013 11:23 am
Forum: MEMBER REPAIR TIPS
Topic: Block Sealers
Replies: 14
Views: 6832

Re: Block Sealers

I've seen some being promoted by my local Napa that even says fixes Northstar head gaskets. Hahaha. The head gaskets never failed on a Northstar till the heads lifted off then it was to late. What a bunch of crap!
by marcdaniels
Wed Feb 20, 2013 8:48 am
Forum: Reports + Printing
Topic: Customer - One Time Visit
Replies: 9
Views: 4057

Re: Customer - One Time Visit

ARS I attempted to PM you but some silly error came up. PM me your email and I will send you directions to get any piece of data in your Mitchell to excel. Very powerful for getting the reports you need to do a direct marketing campain. Such as name, address, phone, email, avg ro, date range, number...
by marcdaniels
Fri Apr 20, 2012 10:58 am
Forum: GM Cars
Topic: 1983 Chev Chevette - Starter R&R FIXED
Replies: 11
Views: 4232

Re: 83 Chevette Starter

No power brakes and a carb!!! what are these things you speak of? Haha, it would be awesome to see a shovevette in the great north east but I think they all went the way of the yugo
by marcdaniels
Mon Feb 27, 2012 12:13 pm
Forum: GM Cars
Topic: GM 3.8L With Plastic Plenum
Replies: 5
Views: 2486

Re: GM 3.8 with plastic plenum

Replace every time. I have told clients going in that at this time it may be good but with such a high failure rate I won't do the job. For the additional cost of replacing the plentium now is much cheaper than waiting. What if today its good and then in 6 months it's no good? Who's at fault? You kn...
by marcdaniels
Tue Feb 21, 2012 11:05 am
Forum: Ford Trucks
Topic: 2010 Ford F250 - 6.4 Diesel Issues?
Replies: 3
Views: 1953

Re: 2010 6.4 Diesel

They make a wonderful boat anchor. :P
by marcdaniels
Tue Jun 07, 2011 10:02 am
Forum: GM Cars
Topic: 1986 Chev Corvette - ABS Light
Replies: 8
Views: 3868

Re: 1986 Chev Corvette - ABS Light

Its been a while since we had one of that vintage here but if my memory serves me won't the mastertech communicate with it with the correct adapter? I know our mastertech has a special adapter for the vettes and F-bodies due to higher speed communications. Just a thought if you have one or could get...
by marcdaniels
Wed May 25, 2011 3:17 am
Forum: MEMBER REPAIR TIPS
Topic: Brake Line Compression Fittings?
Replies: 12
Views: 8978

Re: Brake Line Compression Fittings?

Not only are compression fittings on brakes lines dangerous (they are not designed to withstand the extreme pressure of a brake system) Here in New York they are deffinently illegal to the point that a vehicle will not pass a NYS inspection with them. But what it all boils down to with other shops t...
by marcdaniels
Thu Nov 11, 2010 5:05 am
Forum: Dodge Cars
Topic: 2000 Chrys Concorde - 2.7L Water Pump - Timing Chain
Replies: 11
Views: 6442

Re: 2000 Chrys Concorde - 2.7L Water Pump - Timing Chain

We have the good customers that you can trust but even now and then even they forget. We started allowing better customers to pay half down and then they can break up the remaining balance over a three week period. BUT and I MEAN BUT they must give me either a credit/debit card or predated checks fo...

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