Search found 1128 matches
- Wed Aug 25, 2021 10:21 am
- Forum: Technical Issues
- Topic: quote-revision-print issue
- Replies: 5
- Views: 3248
Re: quote-revision-print issue
The "no name" i believe is the trigger. I went and printed a revision from an active "RO" and an active "estimate" both with customer names, no issues. I'll break down and start doing it the correct way I guess. Difficult to do some days when I am getting run over with work to do.
- Wed Aug 25, 2021 8:34 am
- Forum: Technical Issues
- Topic: quote-revision-print issue
- Replies: 5
- Views: 3248
Re: quote-revision-print issue
Hmmm, i gotta meander myself through this process, as I "just do it"
1. hit "quote" box, next to the WIP box.
2. enter car information
3. do parts and labor
4. customer asked for additional quote
5. click "convert to estimate" Bottom left of screen.
6. go to revisions etc
1. hit "quote" box, next to the WIP box.
2. enter car information
3. do parts and labor
4. customer asked for additional quote
5. click "convert to estimate" Bottom left of screen.
6. go to revisions etc
- Wed Aug 25, 2021 7:55 am
- Forum: Technical Issues
- Topic: quote-revision-print issue
- Replies: 5
- Views: 3248
quote-revision-print issue
Had a customer meander in (its to hot to wander or walk in) Started a quote, i was able to make a an estimate in the "order" tab. This printed w/o an troubles. Then he asked for an additional estimate, so I opened revision tab "subest1' and did the additional quote. When i went to print the revision...
- Thu Aug 19, 2021 1:01 pm
- Forum: Parts + Ordering
- Topic: Parts ordering screen field orientation
- Replies: 3
- Views: 2697
Re: Parts ordering screen field orientation
To my knowledge you can't.
- Wed Aug 18, 2021 6:43 am
- Forum: Tips + Ideas
- Topic: How Do I Apply a Credit?
- Replies: 4
- Views: 3177
Re: How Do I Apply a Credit?
How we would do it. New tires, enter part number and pricing like normal. To credit the "old" tires, we would do the same but make the Quantity a "-", and be sure to enter the pricing that was charged when originally sold. Some one MUCH smarter will be along soon, I am sure, to tell you the correct ...
- Fri Jul 09, 2021 10:57 am
- Forum: Technical Issues
- Topic: Tech support rant - apologies in advance.
- Replies: 19
- Views: 9761
Re: Tech support rant - apologies in advance.
Archiving seems to work. THANKS!
- Fri Jul 09, 2021 4:09 am
- Forum: Technical Issues
- Topic: Tech support rant - apologies in advance.
- Replies: 19
- Views: 9761
Re: Tech support rant - apologies in advance.
Testing this now.....
- Thu Jul 08, 2021 11:59 am
- Forum: Technical Issues
- Topic: Tech support rant - apologies in advance.
- Replies: 19
- Views: 9761
Re: Tech support rant - apologies in advance.
What? with only 5% of the info you cant fix it? Sorry
I can delete the text, but they come back a short time later. Does not effect anything other than i hate clutter
I can delete the text, but they come back a short time later. Does not effect anything other than i hate clutter
- Thu Jul 08, 2021 7:35 am
- Forum: Technical Issues
- Topic: Tech support rant - apologies in advance.
- Replies: 19
- Views: 9761
Re: Tech support rant - apologies in advance.
8.3.1.36
It's broke again. Can't delete.
It's broke again. Can't delete.
- Fri Jun 25, 2021 7:22 am
- Forum: Parts + Ordering
- Topic: Inventory Parts
- Replies: 4
- Views: 3297
Re: Inventory Parts
The only advantage I see doing it "my way" is that if you need to order the part, the "real part number" is not contaminated with information.
- Fri Jun 25, 2021 4:12 am
- Forum: Parts + Ordering
- Topic: Inventory Parts
- Replies: 4
- Views: 3297
Re: Inventory Parts
Not sure this is any better than what you have already done. I have some filter we use to stock, but we sell them maybe once a year now. I wanted to keep pricing in system but needed a reminder to not order them on a Stock order. In the inventory i added "DO NOT RESTOCK" where "size" is listed. You ...
- Thu Jun 10, 2021 10:01 am
- Forum: Technical Issues
- Topic: user keeps going back to default
- Replies: 2
- Views: 1843
Re: user keeps going back to default
Watch this quick video and be sure you're doing it like it says to.
https://www.youtube.com/watch?v=vaV25FIDj2M
https://www.youtube.com/watch?v=vaV25FIDj2M
- Mon Jun 07, 2021 1:09 pm
- Forum: Technical Issues
- Topic: History - what am i missing?
- Replies: 2
- Views: 2057
Re: History - what am i missing?
Not much help, but I am the one that started all 5 work orders, all were paid with Credit card. Can not tell who actually "closed" the invoice when it was paid for. I also went into the Customer tab and opened the "update customer status" and closed it (because it makes about as much sense as shutti...
- Mon Jun 07, 2021 9:55 am
- Forum: Technical Issues
- Topic: History - what am i missing?
- Replies: 2
- Views: 2057
History - what am i missing?
Had a customer come in, we just worked on his vehicle a few months ago. I remember him being here, he is one of those customers that his kids bring his car in some times, and he does others. I pulled up his account and see that his car had "no history" so I started to search his kids accounts thinki...
- Fri May 28, 2021 5:07 am
- Forum: Reports + Printing
- Topic: Vendor Codes
- Replies: 3
- Views: 2753
Re: Vendor Codes
I have never found a way, other than to delete and make a new one. We started to just make a random number, however we now have a "1" and "001".
- Thu May 20, 2021 9:45 am
- Forum: Technical Issues
- Topic: Back up issue?
- Replies: 13
- Views: 5951
Re: Back up issue?
so "sync up" is my data going to you? and "sync down" is jibberish coming from your system to mine? This folks, is the reason my brother is the computer programmer and I am not........ :lol: To me "C++" was a grade in school i'd be proud of! LOL (if your Steve or William, you can google that) :D
- Thu May 20, 2021 3:59 am
- Forum: Technical Issues
- Topic: Back up issue?
- Replies: 13
- Views: 5951
Re: Back up issue?
So I guess maybe a really stupid question......
Does this have anything to do with our data back ups?
That is what I was concerned with. I know my luck, if your back ups are broken we will surely have a HD problem soon.
Does this have anything to do with our data back ups?
That is what I was concerned with. I know my luck, if your back ups are broken we will surely have a HD problem soon.
- Wed May 19, 2021 9:46 am
- Forum: Technical Issues
- Topic: Back up issue?
- Replies: 13
- Views: 5951
Re: Back up issue?
Mine is the same,I will check it out again tomorrow. System is still working fine.
- Fri May 14, 2021 4:05 am
- Forum: Technical Issues
- Topic: Back up issue?
- Replies: 13
- Views: 5951
Back up issue?
Is this a bad thing? Perhaps it is caused by us not shutting the system down nightly?
"MSEC Sync Down"
"MSEC Sync Down"
- Thu Apr 15, 2021 7:46 am
- Forum: Parts + Ordering
- Topic: Repair link down?
- Replies: 7
- Views: 6770
Re: Repair link down?
Is anyone having an excruciating slow connection to RepairLink this last few weeks?