This is great informantion. The more that i deal with extended warranty companies, the more that I learn (I'm still a noobie as a service writer). A couple of questions for the seasoned vets. #1 When using O.E. parts, the warranty companies only want to pay list, we know that list is a bs price and ...

We work mainly on diesel pickup trucks. I am including O.E. when I have to call International for Powerstroke parts, Cummins for Dodge Cummins parts etc. There is definetaly a market for O.E. parts. Dorman is generally a good source to check as well.

Wouldn't change our mix as the dealer is our direct competition and we only buy from them what we need. Our particular market isn't always serviced by the aftermarket, so this would be helpful as we currently purchase a lot of O.E. parts. I love the automated capability that is incorporated into the...