Search found 805 matches

by Silky7
Wed Nov 17, 2021 12:27 pm
Forum: Parts + Ordering
Topic: Sort Vendor to be Listed 1st Under Button?
Replies: 8
Views: 140

Re: Sort Vendor to be Listed 1st Under Button?

Not quite that soon; but I'm hopeful we'll be able to get it worked out before too long. :wink:
by Silky7
Tue Nov 16, 2021 12:31 pm
Forum: Parts + Ordering
Topic: Sort Vendor to be Listed 1st Under Button?
Replies: 8
Views: 140

Re: Sort Vendor to be Listed 1st Under Button?

The default sort is by Vendor ID, which is established as the order of creation for the vendor. If you have no inventory records tied to the US Autoforce vendor, there really shouldn't be in harm in removing it. However, I'd personally just unlink the catalog from that vendor, and make a new vendor...
by Silky7
Mon Nov 15, 2021 3:31 pm
Forum: Parts + Ordering
Topic: Sort Vendor to be Listed 1st Under Button?
Replies: 8
Views: 140

Re: Sort Vendor to be Listed 1st Under Button?

The default sort is by Vendor ID, which is established as the order of creation for the vendor. If you have no inventory records tied to the US Autoforce vendor, there really shouldn't be in harm in removing it. However, I'd personally just unlink the catalog from that vendor, and make a new vendor ...
by Silky7
Thu Nov 11, 2021 9:06 am
Forum: Parts + Ordering
Topic: AutoPartSearch Catalog - Now Available
Replies: 12
Views: 168

Re: AutoPartSearch Catalog - Now Available

Can someone walk me though adding this catalog? I did not see anything that stood out in the catalog availability tabs. Hi Brian, You should definitely see the option. Something might be amiss if you do not, and you may need to touch base with support. However, here's what to look for: Toggle.png T...
by Silky7
Tue Nov 09, 2021 12:20 pm
Forum: Parts + Ordering
Topic: AutoPartSearch Catalog - Now Available
Replies: 12
Views: 168

Re: AutoPartSearch Catalog - Now Available

ricmorin wrote:
Tue Nov 09, 2021 11:28 am
Will this be available as a download or integrated into the next release?
It is available now to all users running the current version. No need for downloads or updates! :D
by Silky7
Tue Nov 09, 2021 10:36 am
Forum: Parts + Ordering
Topic: AutoPartSearch Catalog - Now Available
Replies: 12
Views: 168

AutoPartSearch Catalog - Now Available

Mitchell 1® and ShopKey® are pleased to announce the first-ever recycled OE catalog integration with the Manager™ SE and ShopKey Shop Management systems. AutoPartSearch powered by U-R-G provides access to over 700 top part recycling facilities in both the US and Canada. Once enrolled via the catalog...
by Silky7
Wed Oct 27, 2021 9:34 am
Forum: Scheduler
Topic: Create Special Order from Schedule
Replies: 4
Views: 379

Re: Create Special Order from Schedule

This request is not yet implemented, and I cannot provide a timeline for it.
by Silky7
Thu Oct 21, 2021 8:53 am
Forum: Parts + Ordering
Topic: Nexpart Buyer Hub
Replies: 5
Views: 297

Re: Nexpart Buyer Hub

Trying to keep this to the shortest version possible: We're definitely still working back and forth with WHI regularly. We are trying to remediate some issues they are having in development (we don't see the same). The multi-seller catalog setup has been secondary in focus to our feature objective f...
by Silky7
Fri Sep 17, 2021 10:56 am
Forum: Parts + Ordering
Topic: Parts Catalog Pilot
Replies: 0
Views: 82

Parts Catalog Pilot

Hello,

One of our newest catalog integrators would like to pilot test their catalog around the following areas:

Cicero, NY 13039
Kansas City, MO 64120
Knoxville, TN 37931

This vendor represents a number of recycled parts suppliers. If you are interested, please send me a PM.
by Silky7
Tue Sep 07, 2021 11:04 am
Forum: Scheduler
Topic: Edit appointment confirmation text template
Replies: 7
Views: 276

Re: Edit appointment confirmation text template

Hi Chris,

Can you clarify - are you sending the text manually? Or is it being sent automatically by our CRM service? The last post sounds like the latter.
by Silky7
Fri Aug 27, 2021 8:10 am
Forum: Database + Settings
Topic: MISSING BRANDS/VEHICLES?
Replies: 1
Views: 128

Re: MISSING BRANDS/VEHICLES?

Hello and Welcome, Tony.

We don't do exotic vehicles in general, so there are very few available in the vehicle selector.

As for the RAMs, the 4500 and 5500 are considered commercial vehicles. They won't appear in the standard version of ShopKey, but rather in our commercial vehicle products.
by Silky7
Wed Aug 25, 2021 3:11 pm
Forum: Technical Issues
Topic: quote-revision-print issue
Replies: 5
Views: 226

Re: quote-revision-print issue

Yes, we're fixing a similar issue when attempting to print balance due statements when there are no customers that have an outstanding balance. Should be simple enough to fix it for both use cases. :mrgreen:
by Silky7
Wed Aug 25, 2021 9:48 am
Forum: Technical Issues
Topic: quote-revision-print issue
Replies: 5
Views: 226

Re: quote-revision-print issue

Thanks for the follow-up.
by Silky7
Wed Aug 25, 2021 8:03 am
Forum: Technical Issues
Topic: quote-revision-print issue
Replies: 5
Views: 226

Re: quote-revision-print issue

Thanks, Rich. Just want to confirm the replication steps with you for this: F8 to start a new blank EST No customer information Created order Created Revision Print and error occurs Dude was from out of town and for some reason won't wait for our next appointment on Sept 20th. You guys are booked ou...
by Silky7
Wed Aug 25, 2021 7:58 am
Forum: Technical Issues
Topic: ManagerSE 8.3.1.40
Replies: 2
Views: 187

Re: ManagerSE 8.3.1.40

Thanks, Ric.

This version is indeed just a replacement for 8.3.1.36 to resolve a couple of issues. If you already have 8.3.1, there is not likely to be a need to apply this update.
by Silky7
Mon Aug 23, 2021 7:41 am
Forum: Tips + Ideas
Topic: 8.3.1 Update Questions
Replies: 10
Views: 521

Re: 8.3.1 Update Questions

When will we see the integration with the Fleet vendors, IE. ARI, Auto Integrate? I have been looking forward to not having to type duplicates of work orders. I have mine all set up but it gives me an error when I click the "online" box. The drop down menu vendor type box is nonexistent but require...
by Silky7
Mon Aug 23, 2021 7:38 am
Forum: Parts + Ordering
Topic: Parts Ordering - Status & Location Changed on 8.3?
Replies: 8
Views: 471

Re: Parts Ordering - Status & Location Changed on 8.3?

nickscarcare wrote:
Mon Aug 23, 2021 4:59 am
When is that going to be implimented? Will it be at next update. One reason I have not updated yet.
It will be in the next major update (8.4) - and possibly before then if we have an interim release.
by Silky7
Thu Aug 19, 2021 2:46 pm
Forum: Parts + Ordering
Topic: Parts ordering screen field orientation
Replies: 3
Views: 164

Re: Parts ordering screen field orientation

You can see this thread of additional information. viewtopic.php?f=208&t=14100

Our next major update will include the ability to customize that grid layout.
by Silky7
Wed Aug 18, 2021 1:12 pm
Forum: Parts + Ordering
Topic: US Auto Force Catalog interface & price carry over
Replies: 2
Views: 139

Re: US Auto Force Catalog interface & price carry over

A fine question, Becky. The integration on their end could be updated to make this smoother. We introduced a flag specific to tires a few years ago. If/when tires come back from catalogs with that designation, we automatically add the fees specified in the Tire Matrix area. The ATD and Tireweb catal...
by Silky7
Thu Aug 12, 2021 9:28 am
Forum: Technical Issues
Topic: Counter Sale Printing
Replies: 3
Views: 177

Re: Counter Sale Printing

Hi Tim,

My advice - if you add Labor - make it a regular invoice. Counter Sales were never designed to be more than simple OTC parts. Labor wasn't able to be added to them until a few years back, and frankly it's not a workflow we're going to support any further.

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