Search found 31 matches

by nhsc
Thu Dec 08, 2016 12:54 pm
Forum: Scheduler
Topic: Vehicle Selection When Creating Appointment
Replies: 3
Views: 2145

Re: Vehicle Selection When Creating Appointment

I am set up as a user and yes the view will be fine after I change it, but it seems like after a restart, it goes back to the way I showed before.

User.PNG
User.PNG (17.29 KiB) Viewed 2140 times
by nhsc
Thu Dec 08, 2016 12:33 pm
Forum: Scheduler
Topic: Vehicle Selection When Creating Appointment
Replies: 3
Views: 2145

Vehicle Selection When Creating Appointment

Snap of Vehicle List when Scheduling..PNG
Snap of Vehicle List when Scheduling..PNG (14.15 KiB) Viewed 2145 times
Please see above. Very often when creating an appointment, the vehicle selection screen will open and the first to columns (plate and state) will be over-sized and the remaining columns are squished closed so that you can't see year or make. Why?
by nhsc
Wed Nov 30, 2016 5:09 am
Forum: Scheduler
Topic: Sorting Error on Events Summary
Replies: 2
Views: 1685

Re: Sorting Error on Events Summary

Thanks!
by nhsc
Mon Nov 28, 2016 6:51 am
Forum: Scheduler
Topic: Sorting Error on Events Summary
Replies: 2
Views: 1685

Sorting Error on Events Summary

Snap of print preview
Snap of print preview
Schedule Report (summary).PNG (13 KiB) Viewed 1685 times
Hi, just printed a Scheduled Events Summary and noted that the sorting seems to be keying off of the first letter of the month. Please see above.
by nhsc
Tue Oct 25, 2016 7:15 am
Forum: Scheduler
Topic: Mobile App For Scheduler?
Replies: 3
Views: 2101

Re: Mobile App For Scheduler?

Certainly a good way to do it. Now I just need more free horizontal surface! Thanks.
by nhsc
Mon Oct 24, 2016 8:26 am
Forum: Reports + Printing
Topic: Add Logo to Balance Due Reports & line shading
Replies: 2
Views: 1748

Re: Add Logo to Balance Due Reports & line shading

Balance Due Statement (Dubl Vue No 9)
by nhsc
Tue Oct 18, 2016 5:06 am
Forum: Scheduler
Topic: Mobile App For Scheduler?
Replies: 3
Views: 2101

Mobile App For Scheduler?

Any chance we could see a mobile app for the scheduler? We're a single user shop with the machine in the waiting area/office. I have converted our phone to cellular so that I can send SMS to customers -- which they love -- but it would be so nice if we could set appointments on the phone when we're ...
by nhsc
Tue Oct 18, 2016 5:02 am
Forum: Reports + Printing
Topic: Add Logo to Balance Due Reports & line shading
Replies: 2
Views: 1748

Add Logo to Balance Due Reports & line shading

Could we get the custom logo added to the balance due reports and bring back the alternate line shading that used to be there? My customers appreciated the shading as it made it easier to see individual vehicle records. Thanks.
by nhsc
Mon Oct 17, 2016 8:37 am
Forum: Scheduler
Topic: Printing Scheduled Events
Replies: 1
Views: 1423

Printing Scheduled Events

This is actually a two issue post: The first issue was an odd thing with a scheduled appointment that I edited to change the customer name. Please refer to the 8:30 appointment. I opened the appointment, changed the name (because the first customer came in on hook earlier than expected) then saved/c...
by nhsc
Thu Jul 07, 2016 7:21 am
Forum: Technical Issues
Topic: Intermittent/Frequent error
Replies: 1
Views: 1439

Intermittent/Frequent error

I receive this error intermittently, but frequently enough to bring it the attention of the forum. I can't recall exactly what I was doing when this happened, but I think I was moving from an appointment to the WIP. Has anyone else seen this and know why it happens?
Mitchell Error.PNG
Mitchell Error.PNG (5.09 KiB) Viewed 1439 times
by nhsc
Thu Jun 30, 2016 7:50 am
Forum: Tips + Ideas
Topic: Recommendations Text Box
Replies: 4
Views: 2749

Re: Recommendations Text Box

Got it.
by nhsc
Thu Jun 30, 2016 5:56 am
Forum: Tips + Ideas
Topic: Recommendations Text Box
Replies: 4
Views: 2749

Recommendations Text Box

Could we please allow apostrophe ' and quotation marks " in the recommendation field?
by nhsc
Wed Jun 15, 2016 11:56 am
Forum: SocialCRM
Topic: Reminder Emails
Replies: 11
Views: 6962

Re: Reminder Emails

I suppose I could be more proactive, but just getting a little warning right in my in-box would be helpful. Like others, I am sometimes caught off guard when customers call saying they got an email...
by nhsc
Wed Jun 15, 2016 11:36 am
Forum: SocialCRM
Topic: Reminder Emails
Replies: 11
Views: 6962

Reminder Emails

Is it possible to be cc'd on the emails that are sent to our customers? Even if you redact the email addresses that you found?
by nhsc
Mon Jun 13, 2016 10:51 am
Forum: Scheduler
Topic: Printing from Scheduler
Replies: 8
Views: 3865

Re: Printing from Scheduler

Thanks, this ability is helpful to me.
by nhsc
Tue Jun 07, 2016 10:26 am
Forum: Scheduler
Topic: Printing from Scheduler
Replies: 8
Views: 3865

Re: Printing from Scheduler

Thanks, I see it and I'll use it.
by nhsc
Thu Jun 02, 2016 11:59 am
Forum: Scheduler
Topic: Printing from Scheduler
Replies: 8
Views: 3865

Printing from Scheduler

I know that we should be relying on the electronic schedule and saving trees, but some guys are just old-fashioned and want to look at a piece of paper with the day's plan on it. When I do print the day's schedule it shows hours from 12AM to 10PM and that makes the entries very crowded in the middle...
by nhsc
Tue May 31, 2016 5:17 am
Forum: Parts + Ordering
Topic: VIN Pass To Activant Catalog Glitch?
Replies: 2
Views: 1900

VIN Pass To Activant Catalog Glitch?

The following vin is for a 2014 Toyota Camry LE with a 2.5L motor, non-hybrid. 4T4BF1FK3ER372701 The vin decodes properly on Manager, but when it is passed to the Activant catalog (specifically ASA/Sanel auto parts) it decodes as a 2014 Rav4 Electric. I can't seem to grab a screenshot of this, but i...
by nhsc
Fri Apr 15, 2016 11:58 am
Forum: Database + Settings
Topic: Global Tech Assignment?
Replies: 8
Views: 3637

Re: Global Tech Assignment?

I noticed this too this morning and just now. Seems like copied lines from history do not update when you use the function that was described in second post.
by nhsc
Thu Apr 14, 2016 7:47 am
Forum: Technical Issues
Topic: LOF Packages - Didn't Copy Correctly?
Replies: 3
Views: 2094

Re: LOF Packages - Didn't Copy Correctly?

I had not called.

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