Do your customers use Samsara telematics? VOYOLink is sponsoring a free pilot to connect Samsara vehicles directly to shops with Manager SE. • Samsara diagnostic alerts and other vehicle health data post automatically to Manager SE. • 5 minutes for fleets to connect their vehicles to VOYOLink and li...

Dear Customer, Due to security considerations and technology limitations, our legacy DPR (Data Protection & Recovery) offering is being retired on 10/31/2023. This application created a full database backup to our servers several times per week, which included QuickBooks Integrator (QBI) data pointe...

We're going to need some time to figure out what can be done in this regard. Some people who know the most about this have either retired or moved on.
When I have some idea of what's possible, I will provide an update.

Hello -

Thanks for asking, I will inquire on your behalf.

Timbre 4 (Tim McDonnell)

Referenced this with support:

"Lube sticker printers can be tricky to set up properly. It should work as long as Windows sees the printer. I recommend that he call support and we'll try to get it working."

Thanks for posting, made an inquiry on your behalf - stay tuned

SHARKTOOTH wrote: ↑

Mon Sep 18, 2023 12:21 pm

HELP. MY SCREEN IS STILL NOT RIGHT. THANKS

This is an old thread; please confirm the version of Manager SE you're running.
The newest release is 8.5.2.670; it's available from Help > Check for Updates if you don't have that yet.

Things happen. The recommendation depends on what you know about these invoices. Here's a few ideas: How busy is your WIP screen? (Just making sure they're not hiding there instead of being posted into History as thought) You can click on Display and filter WIP to just show INVs, right-click on Cust...

So say we have a brake special for a month, I would like to have a report that I could go into the brake category, and pull all the ones up for that timeframe. I would have thought there would be a report for this so that way someone could track how much work in different categories they were doing...

Close, but I would like to know how many jobs were done and who for that category That's a tough combination to address. What is the question this needs to specifically answer? The majority of our rendered reports in Manager SE are either about posted invoices in terms of costs / profits expressed ...

Sorry if I have over looked it, but is there a way to search what jobs have been done in a category say for Brakes, or Engine mechanical for a certain time period, say 1 month? There are a few options depending on what you want to know: Management tab > 1. Canned Job Usage - date range + one/all ca...

NEW VERSION UPDATED 8.5.2 IS DECODING 2023 RAM TRUCKS. BUT NOW THERE ARE FORMATTING ISSUES WITH SCREENS NOT BEING LEGIBLE. THANK YOU Truck models do come a little later than cars. Text size or overlays? Issue is likely this: Windows scaling can make the internal browsers display incorrectly or have...

Thank you for reporting this.

EDIT: I got a specific followup response that it's broken and we're looking into getting it fixed ASAP.

Let's review part status per business phase: Estimate = parts have no status RO marked as Approved / Printed = parts are Committed INV = parts are Confirmed (subtracted from inventory if so recorded) Do you consistently use purchase orders to bring parts into Manager SE? You could search the P.O.s. ...

Maybe I am not doing it right, but there are instances when I see a part laying in our shop and wonder who's bill this part number is attached to. I am able to use Part Number Search report to find it, but only if it is posted. When I have an active work order, the report will not find it. Is there...

brakefamily wrote: ↑

Fri Jul 14, 2023 7:11 am

I have checked my version and all is up to date... Im still having problems with Vin decoding on some from 2021 and up

Perhaps there is some factor we cannot see; please provide any examples you might have.

This should already be possible for most all 2023 models. 1. Check the version # in the lower RH corner of the screen - should say MANAGER SE 8.5.1.419 2. Sounds like you're on an earlier version; go to Help menu > Check For Updates. 3. Download and install the update. I AM ON THE ABOVE VERSION WIT...

This should already be possible for most all 2023 models.
1. Check the version # in the lower RH corner of the screen - should say MANAGER SE 8.5.1.419
2. Sounds like you're on an earlier version; go to Help menu > Check For Updates.
3. Download and install the update.

Sure thing; here is the TireWeb FAQ doc for contact information you asked about.
We are looking into a certain option now and will advise with more information soon.
.

FYI - About 1400 Manager SE / ShopKey SE shop customers who've used the ATD tire catalog within the last 17 months will shortly see this message displayed on their SE home "splash screens". The catalog integration is currently functional (again) but it will be necessary to start considering other op...