Search found 2757 matches

by timbre4
Fri Jul 26, 2024 8:42 am
Forum: Technical Issues
Topic: Repairlink not working
Replies: 2
Views: 52

Re: Repairlink not working

Glad to hear this; sounds like something on their side corrected itself.
by timbre4
Mon Jul 15, 2024 10:40 am
Forum: Parts + Ordering
Topic: Part Number On Invoice
Replies: 1
Views: 136

Re: Part Number On Invoice

You may change the INV template in Configurations > Reports/Printers. There are a variety of INV templates available with different presentations of data. Since 'w/o Part' #s or 'w/o PNs' called out specifically, you may assume other templates include part numbers. . SE menu reports.png INV Select.p...
by timbre4
Fri Jul 12, 2024 11:07 am
Forum: Technical Issues
Topic: 2025 RAM 1500 WON'T DECODE
Replies: 1
Views: 210

Re: 2025 RAM 1500 WON'T DECODE

GUTHTIRE wrote:
Fri Jul 12, 2024 6:33 am
2025 RAM 1500 WON'T DECODE, VIN# 1C6RRFGG7SN543751

I wouldn't think this would decode yet but thought I'd report it just in case.
A bit early on this one.
by timbre4
Fri Jul 12, 2024 6:14 am
Forum: Model Coverage
Topic: VIN DECODE
Replies: 12
Views: 1697

Re: VIN DECODE

brakefamily wrote:
Thu Jul 11, 2024 6:19 am
2022 Nissan Rogue will not decode
5N1AT3AB2NC686654
RESULTS: This vehicle was intended for sale in Canada; our current scope is vehicles intended for sale in the U.S. so this one will not currently decode on our platforms.
.
2022 CDN Rogue.png
2022 CDN Rogue.png (12.55 KiB) Viewed 509 times
by timbre4
Thu Jul 11, 2024 2:21 pm
Forum: Technical Issues
Topic: 2023 Audi Q5 won't decode
Replies: 8
Views: 716

Re: 2023 Audi Q5 won't decode

I just received this update; it will appear in ProDemand next month and later on the next Manager SE DMV update:
.
2023 Audi.png
2023 Audi.png (11.98 KiB) Viewed 467 times
by timbre4
Thu Jul 11, 2024 8:00 am
Forum: Model Coverage
Topic: VIN DECODE
Replies: 12
Views: 1697

Re: VIN DECODE

brakefamily wrote:
Thu Jul 11, 2024 6:19 am
2022 Nissan Rogue will not decode
5N1AT3AB2NC686654
Nothing found "in the wild"; found under NHTSA site. Forwarding this VIN to our team.
by timbre4
Wed Jul 10, 2024 9:04 am
Forum: Technical Issues
Topic: 2023 Audi Q5 won't decode
Replies: 8
Views: 716

Re: 2023 Audi Q5 won't decode

GUTHTIRE wrote:
Wed Jul 10, 2024 9:01 am
Here's the NHTSA site in case you need it: https://vpic.nhtsa.dot.gov/decoder/
We use it all the time for M/C's & Trailers. Seems pretty accurate.
Yes I bookmarked it and shared a screenshot to our internal department today.
by timbre4
Wed Jul 10, 2024 7:28 am
Forum: Technical Issues
Topic: 2023 Audi Q5 won't decode
Replies: 8
Views: 716

Re: 2023 Audi Q5 won't decode

I was able to decode on the NHTSA site but not in ShopKey Management. So I see. I'll make NHTSA the next stop after confirming we can't decode a VIN. When I copy it into Google (the wild), there are usually a half dozen results. Below is all I got back, which made it seem invalid: . audi.png I will...
by timbre4
Mon Jul 08, 2024 1:57 pm
Forum: Workshops
Topic: Workshop April 25-27, 2024 San Diego SOLD OUT
Replies: 10
Views: 4347

Re: Workshop April 25-27, 2024 San Diego SOLD OUT

Scott,

It has been decided that we will not put on a workshop in September this year. The next one will be April 2025 in the northeast area TBD.

If there is anything I can do to help in the meantime, please let me know.

Tim
by timbre4
Fri Jul 05, 2024 10:04 am
Forum: Technical Issues
Topic: 2023 Audi Q5 won't decode
Replies: 8
Views: 716

Re: 2023 Audi Q5 won't decode

GUTHTIRE wrote:
Wed Jul 03, 2024 12:22 pm
Any update on this one?
I responded that day that it would not even decode in the wild and to double-check it. Apologies the response was not saved at that time.
by timbre4
Mon Jun 10, 2024 11:04 am
Forum: Workshops
Topic: Workshop April 25-27, 2024 San Diego SOLD OUT
Replies: 10
Views: 4347

Re: Workshop April 25-27, 2024 San Diego SOLD OUT

This event status is still under discussion; I'll share any news I receive.
by timbre4
Thu Jun 06, 2024 6:10 am
Forum: Model Coverage
Topic: Need Coverage For This Truck
Replies: 4
Views: 1068

Re: Need Coverage For This Truck

When I try to open service info for this truck a window opens and says that our subscription does not include this vehicle. I wonder if we only have the medium duty trucks and not the HD trucks. The Western Star 47X would be in the HD truck category I suppose. That would be correct; customer servic...
by timbre4
Tue Jun 04, 2024 9:21 am
Forum: Model Coverage
Topic: Need Coverage For This Truck
Replies: 4
Views: 1068

Re: Need Coverage For This Truck

Tim - I'm told the Maintenance information for this vehicle is already available via the Service Manual module in the menu.
Here's the navigation path: Service Manual > Table of Contents > Maintenance > Procedures > Western Star – 47x – Accessories & Equipment – Maintenance
.
Western Star.jpg
Western Star.jpg (148.81 KiB) Viewed 1038 times
by timbre4
Tue Jun 04, 2024 5:23 am
Forum: Model Coverage
Topic: Need Coverage For This Truck
Replies: 4
Views: 1068

Re: Need Coverage For This Truck

Inquiry made - will advise.
by timbre4
Mon Jun 03, 2024 9:50 am
Forum: Model Coverage
Topic: VIN DECODE
Replies: 12
Views: 1697

Re: VIN DECODE

This VIN omission has been corrected.
It should appear in the next monthly ProDemand deployment and the next Manager SE release sometime after that.
.
B4000 VIN.jpg
B4000 VIN.jpg (29.44 KiB) Viewed 1475 times
by timbre4
Thu May 30, 2024 9:21 am
Forum: Model Coverage
Topic: VIN DECODE
Replies: 12
Views: 1697

Re: VIN DECODE

Perhaps there is some factor we cannot see; please provide any examples you might have. 2004 Mazda B400 Vin # 4F4YR46E97PM05060 This appears to be missing from our VIN tables; I inquired about this. Should have a reply early next week. Decoded externally, that VIN returns as a 2007 Mazda B4000 pick...
by timbre4
Thu May 23, 2024 8:06 am
Forum: Technical Issues
Topic: Parts not transfering
Replies: 11
Views: 1802

Re: Parts not transfering

Welcome to the forum 590 - thanks for posting!
by timbre4
Thu May 16, 2024 1:17 pm
Forum: Technical Issues
Topic: Parts not transfering
Replies: 11
Views: 1802

Re: Parts not transfering

nickscarcare wrote:
Thu May 16, 2024 1:14 pm
He verified while he was here, it is on Oreilly first call side, hope to have fixed within a week. Thank you
10-4 thanks
by timbre4
Thu May 16, 2024 11:49 am
Forum: Technical Issues
Topic: Parts not transfering
Replies: 11
Views: 1802

Re: Parts not transfering

Due to built-in software validations, it's going to fail without a known vehicle selected.
One suggestion is to pick an oddball YMM to be code for horse trailers.
First Call parts lookup (entering part #) and transfer was successful using this example:
.
alfa horse trailer.png
alfa horse trailer.png (11.05 KiB) Viewed 1757 times
by timbre4
Wed May 15, 2024 1:29 pm
Forum: Technical Issues
Topic: Parts not transfering
Replies: 11
Views: 1802

Re: Parts not transfering

nickscarcare wrote:
Wed May 15, 2024 1:24 pm
Yes by part number.
May I know what that part # is for testing purposes?

Go to advanced search