Tried all the above steps. Worked until the next day. Now columns are back to default setting.

how do I change WIP screen columns. After I organize the columns they change back when I leave screen.

We do process the invoice as normal with prices zeroed. The problem is mostly with parts that were defective and didn't make it to the door and needed to be re-replaced. These have been sensors, actuators etc. I had hoped for an internal "crap part" tracking method. With the shortage of supply. It c...

does Manager have a warranty processing option. For an example, if a part is defective and a tech gets paid additional time to swap it out. A separate warranty invoice for tracking.

I am not able to report my tire sales separately on my sales receipt report. Could I be posting this wrong or is something supposed to be toggled on? Looks like tire sales are in with parts even though I use a different account.

I probably read this on here some where, just don't remember. We need to merge duplicate customers and their history. Is there a procedure? Using latest SE version...

Fixed problem. Turbo was stuck in full closed position. Replaced turbo. Runs great.

We cleaned EGR and have the same results. Our back pressure at idle varies between 50-80 inHg. This is with exhaust dropped at turbo. With egr tube disconnected its 32 inHg. We're not sure what back pressure should be. Will try wd40 to eliminate lean possibility.

We have a 6.7 with what we think is excessive back pressure at the turbo. Came in barely able to drive. Had stored codes P0471,P2262,P2563. Active code P1451. We've done all the checks we can think of. Had tech line tell us turbo was plugged. Replaced turbo & vacuumed out exhaust components. Started...

I've been running into a lot of u-joints that are too tight to get the retainers in. Tried different brands and OE, same thing. Didn't have this problem years ago. Anyone have a method to keep yokes spread?

Update: After waiting weeks for customer approval problem solved. HPOP was leaking from shaft. Replaced pump and starts great. Thanks for all the tips. It really made this a lot easier.

Thats a lot of stuff. Thanks for the lead. Tom

2003 with 191765 miles.

Sure could use some help on this one. This is our first 6.0 nostart. Followed manual instructions. Low cranking oil pressure, 200-400 psi. Replaced ICP sensor & connector due to leaking. Same pressure. Installed IPR and pressure is the same. Removed valve covers & did air leak test. Air leak slows w...

Can prodemand be installed at 1 station and OD5 left on 2 others?

Ended up uninstalling svg viewer. Then reinstalled and it works now. thanks for the tips.

OK. I was able to uninstall IE9 as was suggested. It worked and now I have IE8. Only the wiring diagrams do not show on screen. It just stays blank. Did I need to activate something?

Tech support say's to switch back to IE8. My new units never had IE8. just was hoping for another solution. I'm using OD5

I'm having problems with printed wiring diagrams. the wire color and descriptions are hard to read. I use windows 7 and IE 9 on 2 units and xp with IE9 on a 3rd. The problem is on the 2 newer versions. Has anyone else had this problem and what was the solution?

How do you handle vehicles after customers trade them in. Do you remove them from the data base? If so does the history remain with customer? Thanks, Tom