Search found 77 matches

by Gerald Martin
Wed Jan 22, 2020 12:54 pm
Forum: Parts + Ordering
Topic: Which R.O. Is Each P.O. For?
Replies: 10
Views: 6050

Re: Which R.O. Is Each P.O. For?

Good ideas! What if the system would auto-populate that field with the RO number unless the user typed in something else, such as vehicle or customer details?
by Gerald Martin
Tue Jan 21, 2020 8:07 am
Forum: Parts + Ordering
Topic: Which R.O. Is Each P.O. For?
Replies: 10
Views: 6050

Re: Which R.O. Is Each P.O. For?

It would sure be helpful the the PO list would have RO numbers visible without opening each one...
by Gerald Martin
Wed Mar 20, 2019 9:56 am
Forum: Technical Issues
Topic: Out of memory error
Replies: 26
Views: 12005

Re: Out of memory error

Hey Dan. I'm patiently waiting. Oh wait. Maybe impatiently waiting. :-)

Gerald
by Gerald Martin
Wed Feb 06, 2019 6:47 pm
Forum: Mobile Manager
Topic: Pictures from Outside Sources
Replies: 5
Views: 3766

Re: Pictures from Outside Sources

Ric, you're aware of the flyout menu with the option to add pic from gallery on the tablet? You can email a picture to the tablet, then attach it there. Also I need to check if this can be done in the inspection editor.

Gerald
by Gerald Martin
Tue Jan 22, 2019 12:35 pm
Forum: Technical Issues
Topic: Engine Specs Disappeared
Replies: 11
Views: 6029

Re: Engine Specs Disappeared

We are disappointed with this change. We used to use the Engine attributes area to check if the car had a GDI engine, etc...can't any more. Surely there is a way to add more details from the VIN to the vehicle screen?

Gerald
by Gerald Martin
Wed Jan 09, 2019 2:36 pm
Forum: Technical Issues
Topic: Out of memory error
Replies: 26
Views: 12005

Re: Out of memory error

Hey Dan - Put me on the list, of course.... ;-)

Gerald
by Gerald Martin
Wed Jan 09, 2019 5:21 am
Forum: Technical Issues
Topic: Out of memory error
Replies: 26
Views: 12005

Re: Out of memory error

Mitchell has some program issues and I think they know it. I just wish they would get this completely resolved. Happens for me too on, even on my host machine which is Win10Pro, 64bit, i7-7700 processor, 32 GB Ram, m.2 PCI-E SSD. With a configuration like this we shouldn't run out of memory but we d...
by Gerald Martin
Sat Nov 03, 2018 2:35 pm
Forum: Mobile Manager
Topic: Order Hrs vs Actual Hrs
Replies: 4
Views: 3800

Re: Order Hrs vs Actual Hrs

Anyone?
by Gerald Martin
Thu Nov 01, 2018 1:50 pm
Forum: Mobile Manager
Topic: Order Hrs vs Actual Hrs
Replies: 4
Views: 3800

Order Hrs vs Actual Hrs

Is there a quick way to visualize the tech's efficiency on a per-work-order basis? For instance, the order screen displays total labor hrs. Where can we see a total of actual hrs (if the techs are clocking in and out on labor items using Mobile Manager?) Maybe the answer is hiding in plain sight. Ge...
by Gerald Martin
Sat Oct 06, 2018 11:57 am
Forum: Parts + Ordering
Topic: Location Now Included in Inventory Window
Replies: 2
Views: 2129

Re: Location Now Included in Inventory Window

Also - if only the parts ordering window would automatically tag only the parts for the vendor in the drop-down for ordering...Seems like such a basic thing, maybe I don't know how to make it do that?
by Gerald Martin
Sat Aug 04, 2018 1:10 pm
Forum: Mobile Manager
Topic: Autovitals to Mobile Manager
Replies: 14
Views: 8921

Re: Autovitals to Mobile Manager

Bolt-On's workflow manager has the underpinnings of greatness but needs to be fleshed out with a lot more features and details. I do believe a major update is planned. Perhaps one of Bolt-On's ambassadors here could comment? I'd like to see a workflow manager that provides a lot more interaction wit...
by Gerald Martin
Mon Jul 30, 2018 5:22 am
Forum: Mobile Manager
Topic: Removal of SureTrack & ProDemand Integration
Replies: 15
Views: 10253

Re: Removal of SureTrack & ProDemand Integration

Does anyone find it odd that there has been no comment from either involved party here - Mitchell or Bolt-On - in a couple of weeks? Hmm.

Gerald
by Gerald Martin
Fri Jul 13, 2018 6:46 am
Forum: Mobile Manager
Topic: Removal of SureTrack & ProDemand Integration
Replies: 15
Views: 10253

Removal of SureTrack & ProDemand Integration

Today I received this email: Hi MARTIN'S AUTO SERVICE, In keeping with our motto, “Driving Innovation in Automotive Software,” the BOLT ON team never rests in our pursuit to develop new and better ways to help your shop deliver the best customer service experience. We make it a point to communicate ...
by Gerald Martin
Fri May 11, 2018 5:45 pm
Forum: SE News
Topic: Reports User Interface
Replies: 12
Views: 10018

Re: Reports User Interface

I like the larger size of that window. Why can't we have a realistic size window for labor item work performed description? I've been making some canned jobs and typing up the descriptions in Word because of having to scroll so much on the labor item window...some of this stuff was designed for CRT ...
by Gerald Martin
Fri May 11, 2018 5:42 pm
Forum: Technical Issues
Topic: Keyboard Shortcut For Sublet Is Missing?
Replies: 7
Views: 3458

Re: Keyboard Shortcut For Sublet Is Missing?

Is anyone at Mitchell listening? Please restore the Alt+N+B shortcut before I lose my muscle memory for this!

Gerald
by Gerald Martin
Fri May 11, 2018 5:16 am
Forum: SE News
Topic: Reports User Interface
Replies: 12
Views: 10018

Re: Reports User Interface

That looks like a good direction to go John.

Gerald
by Gerald Martin
Fri May 04, 2018 4:17 am
Forum: Mobile Manager
Topic: Digital Inspection Branding - XOXO Car vs Your Shop
Replies: 120
Views: 165394

Re: Digital Inspection Branding - XOXO Car vs Your Shop

Also I discovered yesterday that the only way at present to share an inspection without XOXO brand is to do so from Report Pro. Most of our inspections are shared via work order note from Mobile Manager. Apparently MM needs an update to recognize the change of branding. Hopefully this is addressed s...
by Gerald Martin
Wed May 02, 2018 10:59 am
Forum: Mobile Manager
Topic: Digital Inspection Branding - XOXO Car vs Your Shop
Replies: 120
Views: 165394

Re: Digital Inspection Branding - XOXO Car vs Your Shop

It's the little menu at the top right accessed by the button with 3 lines. It will show up if the inspection is viewed on a phone or small mobile device.
by Gerald Martin
Wed May 02, 2018 10:44 am
Forum: Mobile Manager
Topic: Digital Inspection Branding - XOXO Car vs Your Shop
Replies: 120
Views: 165394

Re: Digital Inspection Branding - XOXO Car vs Your Shop

Great news! Bolt-On has released an update that allows the XOXOcar branding to be removed from the main page of the inspection. It's still in the fly out menu. Here is a link to one of our inspections with the new format: http://2un.me/2nuks I realize I have been pretty vocal in my challenge of the ...

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