Search found 51 matches
- Thu May 04, 2023 3:04 am
- Forum: Reports + Printing
- Topic: Email Statements
- Replies: 2
- Views: 3329
Re: Email Statements
That's great. Thanks.
- Wed May 03, 2023 11:26 am
- Forum: Reports + Printing
- Topic: Email Statements
- Replies: 2
- Views: 3329
Email Statements
Is there a way to email statements directly other than downloading the .pdf and attaching to an email? Thanks
- Fri Mar 31, 2023 10:46 am
- Forum: Message Pro
- Topic: Deleted Vehicles
- Replies: 0
- Views: 5301
Deleted Vehicles
When making appointments online, customers see all the vehicles they've ever owned as current. Makes it hard for fleets to use this feature and they sold the 2002 Monte Carlo 12 years ago -- Seems like it's not syncing with the Mitchell database. It's been in the "Feature Review" line for a while, b...
- Tue Nov 30, 2021 5:20 am
- Forum: Message Pro
- Topic: Appointment Setting Update
- Replies: 6
- Views: 5596
Re: Appointment Setting Update
Thanks.
But we use the Bolt-On scheduler on our website and it doesn't use these parameters?
Right now, the status is "Feature Request #4376"
Why doesn't the Bolt-on scheduler use the Shopstream SE schedule?
Looking for an update on this "feature" from Bolt-On pls.
But we use the Bolt-On scheduler on our website and it doesn't use these parameters?
![Sad :(](./images/smilies/icon_sad.gif)
Right now, the status is "Feature Request #4376"
Why doesn't the Bolt-on scheduler use the Shopstream SE schedule?
Looking for an update on this "feature" from Bolt-On pls.
- Tue Nov 23, 2021 5:14 am
- Forum: Message Pro
- Topic: Appointment Setting Update
- Replies: 6
- Views: 5596
Appointment Setting Update
Customers are making appointments for when we are closed? It's an awkward reply
And how can I stop customers from making appointments for the same day?
Can't find a settings menu -
Thanks.
![Sad :(](./images/smilies/icon_sad.gif)
And how can I stop customers from making appointments for the same day?
Can't find a settings menu -
Thanks.
- Thu Jun 18, 2020 3:07 am
- Forum: Credit Card Processing
- Topic: First Mile Debit Cards COVID-19
- Replies: 7
- Views: 10811
Re: First Mile Debit Cards COVID-19
Any updates on this? Customers STILL have to sign the ISC250 terminal after entering a debit card pin. We're trying to be as touch-free and caring to customers. Surely the Chip and PIN # is the security? Why are we making people sign? I have reached out to First Mile, but this is a black hole. Can M...
- Mon Apr 20, 2020 3:47 am
- Forum: Credit Card Processing
- Topic: First Mile Debit Cards COVID-19
- Replies: 7
- Views: 10811
First Mile Debit Cards COVID-19
When a customer uses a debit card and enters a PIN, why does it also ask for a signature using the pen? I use my debit card everywhere and when I enter a PIN, they never ask for a signature too? Customers find it annoying, especially today when things need to be as touchless as possible. Do I need a...
- Thu Dec 05, 2019 2:37 pm
- Forum: Technical Issues
- Topic: Enter key on Tire Packages
- Replies: 5
- Views: 3786
Enter key on Tire Packages
Pet peeve. The enter key used to confirm a tire selection via Promos boots the user out of the quote. I enter a tire size, description, mfr or anything using Promos and the tire packages and Enter acts like the Escape button. It's annoying having to reach for the mouse every time. Can this be fixed?
- Thu Mar 14, 2019 5:00 am
- Forum: Reports + Printing
- Topic: Uncategorized
- Replies: 1
- Views: 2059
Uncategorized
On the Category report - How do you handle the uncategorized parts and labor? Is there a report that shows all uncategorized items? ![Idea :idea:](./images/smilies/icon_idea.gif)
![Idea :idea:](./images/smilies/icon_idea.gif)
- Mon Dec 03, 2018 12:12 pm
- Forum: SE News
- Topic: Manager SE 8.0 Release Timing?
- Replies: 39
- Views: 154737
Re: Manager SE 8.0 Release Timing?
Is Pro Spect replacing Mobile Manager?
- Tue Sep 04, 2018 2:56 am
- Forum: SocialCRM
- Topic: I Never Leave Reviews
- Replies: 3
- Views: 4743
Re: I Never Leave Reviews
Thanks. The customers I asked found the 3 review options confusing. Let's see what happens.
- Thu Aug 30, 2018 4:53 am
- Forum: SocialCRM
- Topic: I Never Leave Reviews
- Replies: 3
- Views: 4743
I Never Leave Reviews
We were getting 15-20 solid thank-you initiated reviews a month when we were direct with SureCritic. We signed/integrated with Mitchell eCRM on 6/1 and in 3 months have received 4. Of those 1 was a test - 1 found us on Google - The 2 others described the process as confusing. IMO The phone call revi...
- Tue Jun 26, 2018 2:42 am
- Forum: Parts + Ordering
- Topic: PartsTech
- Replies: 4
- Views: 4405
PartsTech
Is there a Partstech.com catalog available? www.partstech.com
- Sun Apr 15, 2018 8:57 am
- Forum: Database + Settings
- Topic: Tire Matrix Dollar Markup
- Replies: 2
- Views: 3253
Tire Matrix Dollar Markup
How to mark tires up with a fixed $ amount, not GP% like parts?
Thanks
Thanks
- Wed Mar 14, 2018 10:26 am
- Forum: Credit Card Processing
- Topic: Paid on Account
- Replies: 9
- Views: 8326
Re: Paid on Account
When will this release be available? I have 28 invoices on 1 statement to pay with a credit card and the client would like to see 1 charge on their cc statement, not 28 individual ones? What is the workaround?
- Tue Nov 21, 2017 5:08 am
- Forum: Lube Sticker Pro
- Topic: Automated Oil Changes / Scheduler
- Replies: 28
- Views: 23678
Re: Automated Oil Changes / Scheduler
I am going to turn this "feature" off too. Going through the schedule in advance is a PITA. Kinda defeats the object.
- Mon Nov 20, 2017 1:17 pm
- Forum: Lube Sticker Pro
- Topic: Automated Oil Changes / Scheduler
- Replies: 28
- Views: 23678
Re: Automated Oil Changes / Scheduler
Any update on this? If customers are coming in before their Lube Manager scheduled appointment,does Message Manager still send a reminder text?
- Thu Nov 16, 2017 8:33 am
- Forum: Credit Card Processing
- Topic: Paid on Account
- Replies: 9
- Views: 8326
Re: Paid on Account
Same. I had a customer paying 10 charged invoices with a credit card. We had to unpost each invoice and charge it that way. What a PITA! I wouls agree that a key function of SE is broken ![Crying or Very sad :cry:](./images/smilies/icon_cry.gif)
![Crying or Very sad :cry:](./images/smilies/icon_cry.gif)
- Fri Nov 10, 2017 6:38 am
- Forum: Credit Card Processing
- Topic: Paid on Account
- Replies: 9
- Views: 8326
Paid on Account
Customer trying to pay their account with a credit card F5 but there is option to use card. We have to unpost each invoice and pay that way PITA. Am I missing something? Thanks
- Mon Sep 25, 2017 9:09 am
- Forum: SocialCRM
- Topic: CRM & ProPack
- Replies: 6
- Views: 6482
Re: CRM & ProPack
Thanks Paul.