Search found 38 matches

by KERNERS
Wed Aug 30, 2023 9:28 am
Forum: Model Coverage
Topic: Tesla
Replies: 2
Views: 1878

Tesla

Can we please decode Tesla's. I respect your reasoning as to why you won't, however I can gain all the access to the repair data myself through their website and software. I just want to be able to accurately populate the Vehicle information. Thank you.
by KERNERS
Wed Aug 30, 2023 9:22 am
Forum: Database + Settings
Topic: Inspection Date
Replies: 3
Views: 1835

Re: Inspection Date

I did disable it and it still shows that's why I'm asking. It was never there before and now it is? Toggling the button and saving it makes no changes. I have other items checked in Validations but this one is the only one that doesn't go away. Thanks
by KERNERS
Wed Aug 30, 2023 7:58 am
Forum: Database + Settings
Topic: Inspection Date
Replies: 3
Views: 1835

Inspection Date

Inspection Date is prior to today's date shows under Repair Validations when attempting to print and that radio button is not selected in shop data. Any idea how to get rid of that? I have tried selecting and unselecting as well. Thanks
by KERNERS
Tue Aug 29, 2023 11:26 am
Forum: Database + Settings
Topic: ODOMETER OUT IS GONE
Replies: 1
Views: 1259

ODOMETER OUT IS GONE

USING 8.5.1.419 ODOMETER OUT FIELD IS NOT LONGER THERE ON THE ORDER SCREEN?
by KERNERS
Tue Aug 15, 2023 9:11 am
Forum: Tips + Ideas
Topic: Email Client
Replies: 3
Views: 1708

Re: Email Client

Yeah, we currently have Thunderbird as well, however we notice some delays when using it that we have not been able to resolve on brand new systems and with a brand new server.
by KERNERS
Wed Jan 25, 2023 12:20 pm
Forum: Tips + Ideas
Topic: Email Client
Replies: 3
Views: 1708

Email Client

Is Microsoft Office ok to use again for emailing within Mitchell? Years ago there were issues and it was recommended that we switch to another email client so we switched to Modzilla thunderbird. I recently installed a new desktop and outlook was defaulted at the time, this is what made me ask about...
by KERNERS
Tue Jan 17, 2023 6:36 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5742

Re: Limit WIP to Tech or User View?

8.5.0.90 When setting up a new user and rearranging the WIP screen, the settings don't save so each time you leave the WIP screen and go back, the screen is reset. How do you save the screen once you have rearranged it? Have never had to do this before with previous versions. I have even tried to dr...
by KERNERS
Mon Jan 16, 2023 8:20 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5742

Re: Limit WIP to Tech or User View?

internal messaging is what I am interested in. In that I can text a tech in the shop, as all my techs have desktops and tablets. The issue with using Bolt On's is that it send notifications for everything automatically including opening and closing DVI's. I would like an internal text or messaging p...
by KERNERS
Fri Jan 13, 2023 7:39 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5742

Re: Limit WIP to Tech or User View?

Ok, you had me all excided that there was an actual messaging system with Mitchell like Bolt On. Thanks for responding.
by KERNERS
Fri Jan 13, 2023 6:13 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5742

Re: Limit WIP to Tech or User View?

Does anyone have any information on the "Messages" column that now appears in the 8.5.0.90 update and how that is populated? Specifically the Messages column. Thanks
by KERNERS
Thu Jan 05, 2023 1:18 pm
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5742

Re: Limit WIP to Tech or User View?

So to do this each tech would have to have a separate user name/profile?
by KERNERS
Thu Jan 05, 2023 12:59 pm
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5742

Re: Limit WIP to Tech or User View?

While you are correct there is a work around to the Mobile Manager option, it does at least allow for the concept. I am just trying to simplify the process and keep techs on to their WIP. My point I guess is, since Bolt On Can do it why can't Mitchell?
by KERNERS
Thu Jan 05, 2023 12:56 pm
Forum: Time Manager
Topic: Print Employee Shift Summary
Replies: 1
Views: 1205

Print Employee Shift Summary

Can a print button be added to the Employee Shift Summary Export? Currently I have to run the report for the date range, Export PDF and then open that file to print it.
by KERNERS
Fri Dec 30, 2022 12:01 pm
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5742

Re: Limit WIP to technician or User view.

So continuing using Bolt On? I assume since they can do it, it's something that Mitchell can. What you're doing is giving access to the work that is assigned to the tech and removing unnecessary ro's.
by KERNERS
Thu Dec 29, 2022 11:36 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5742

Re: Limit WIP to technician or User view.

But it still allows the user access. I understand you can reorganize it. I want to limit access to other RO's other than what is assigned. Like Bolt On.
by KERNERS
Thu Dec 29, 2022 10:37 am
Forum: Reports + Printing
Topic: Material Used with Tires removed
Replies: 3
Views: 1493

Re: Material Used with Tires removed

But you separate it in the sales summary report so it can see it. So the way I do it now is the only way to come up with an accurate parts margin?
by KERNERS
Thu Dec 29, 2022 10:35 am
Forum: Tips + Ideas
Topic: Internal Texting
Replies: 3
Views: 1687

Re: Internal Texting

Yeah not quite what I need. I need to be able to send messages as in Bolt on
by KERNERS
Thu Dec 29, 2022 10:35 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5742

Re: Limit WIP to technician or User view.

But can I limit view to user? Like Bolt On.
by KERNERS
Thu Dec 29, 2022 8:24 am
Forum: Tips + Ideas
Topic: Internal Texting
Replies: 3
Views: 1687

Internal Texting

So currently I am not aware of a Mitchell option that allows for internal texting to other users or employees. Bolt on has this option with their DVI's however the notification doesn't pop up and stay up for the technician to see. I would like an option that allows the writers up front to send a tex...
by KERNERS
Thu Dec 29, 2022 8:19 am
Forum: Tips + Ideas
Topic: Limit WIP to Tech or User View?
Replies: 22
Views: 5742

Limit WIP to Tech or User View?

So we currently use Bolt On DVI's and they can separate what RO's the technician can see on their tablet. Limiting the need to scroll through all the ROs and also this would limit access to other open ROs that technicians like to look at. Since Bolt on has a way to do this, is there not a way to do ...

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