Search found 264 matches
- Tue Dec 18, 2018 11:21 am
- Forum: Mobile Manager
- Topic: Marking Inspection as Moved to Ticket
- Replies: 1
- Views: 2876
Marking Inspection as Moved to Ticket
Is there anyway to indicate that an inspection has been sent to a ticket? Not all of our inspections are texted to our customers (older customers are just confused by them, some inspections are done for our benefit only, etc). Right now, checking every ticket at night to make sure all the inspection...
- Tue Jun 26, 2018 11:22 am
- Forum: SocialCRM
- Topic: Customers Receiving Emails on Vehicles They No Longer Own
- Replies: 5
- Views: 4656
Customers Receiving Emails on Vehicles They No Longer Own
When a customer no longer owns a vehicle we move it to a customer that we've set up as "SOLD". So this vehicle is no longer listed under the customer at all. The problem we are encountering is that the customers are still receiving emails about their vehicles. The customer we are dealing with today ...
- Wed Feb 21, 2018 8:15 am
- Forum: Message Pro
- Topic: CUSTOMER OPTED OUT OF TEXTS ACCIDENTLY
- Replies: 5
- Views: 4491
Re: CUSTOMER OPTED OUT OF TEXTS ACCIDENTLY
Thanks! That was just too logical
- Tue Feb 20, 2018 2:25 pm
- Forum: Message Pro
- Topic: CUSTOMER OPTED OUT OF TEXTS ACCIDENTLY
- Replies: 5
- Views: 4491
CUSTOMER OPTED OUT OF TEXTS ACCIDENTLY
I have a customer that accidentally opted out of receiving texts. Now he would like to start receiving texts again. How do I change his setting?
- Wed Feb 08, 2017 9:04 am
- Forum: Technical Issues
- Topic: TIP: No Room For Display Option For Phone #'?
- Replies: 5
- Views: 3436
Re: No Display Option For Phone Numbers?
This fixed it! I was actually able to manually adjust it to 124% and have it work properly. Thank you.
- Tue Jan 31, 2017 9:35 am
- Forum: Technical Issues
- Topic: TIP: No Room For Display Option For Phone #'?
- Replies: 5
- Views: 3436
Re: No Display Option For Phone Numbers?
Did you get this resolved? I have this same issue with the phone numbers. But I also have the same problem with being able to select optional parts in a part kit. **** After checking other pop-up screens, it seems to be an issue across the board. For example - the customer type screen where I can pi...
- Wed Dec 21, 2016 3:36 pm
- Forum: Scheduler
- Topic: Appointment Moves Into Tomorrow?
- Replies: 3
- Views: 2404
Re: Appointment Moves Into Tomorrow?
is this something we can do different to correct or is this a fix with an update?
- Wed Dec 21, 2016 1:12 pm
- Forum: Scheduler
- Topic: Appointment Moves Into Tomorrow?
- Replies: 3
- Views: 2404
Appointment Moves Into Tomorrow?
We are working the new scheduler but one issue is that it moves the person from today to tomorrow randomly even if we are completing the work order that day. We start with each customer and mark them as an all day event, but it still moves them forward
- Wed Jun 15, 2016 7:10 am
- Forum: Scheduler
- Topic: Printing Schedule?
- Replies: 12
- Views: 5835
Re: Printing Schedule?
Is there anyway that you can get the vehicle listed on the schedule printout? The Vin & License plate would be nice also.. But Definitely the vehicle YMM would be nice.
Thanks,
ARS
Thanks,
ARS
- Tue May 17, 2016 7:41 am
- Forum: Tips + Ideas
- Topic: Tires - How They Are Sold?
- Replies: 4
- Views: 3291
Re: Tires - How They Are Sold?
We sell tires differently based on where we buy them from- if from a place that we have to pay for shipping like Tire Rack- we take the tire cost x 40%- until the cost of the tire is above $110 Above $110 then we take the cost of the tire X 20% plus shipping cost For some place that does not charge ...
- Tue May 17, 2016 5:49 am
- Forum: NEW >>> TIPS - Reports / Printing
- Topic: TIP: Invoices To JPG Or PDF?
- Replies: 3
- Views: 10045
Re: TIP: Invoices To JPG Or PDF?
Thank you...
- Mon May 16, 2016 11:56 am
- Forum: NEW >>> TIPS - Reports / Printing
- Topic: TIP: Invoices To JPG Or PDF?
- Replies: 3
- Views: 10045
TIP: Invoices To JPG Or PDF?
We need to be able to upload invoices to Continental RPM rewards website -Items uploaded should either be a .jpeg or a .pdf less than 1 Megabyte.
Is there a way to do this- or do we need to print them off & fax them in...
Thanks, ARS
Is there a way to do this- or do we need to print them off & fax them in...
Thanks, ARS
- Thu May 12, 2016 1:49 pm
- Forum: Tips + Ideas
- Topic: Email Contest
- Replies: 3
- Views: 2402
Re: Email Contest
We have a jar on the counter that says " register for a free oil change" , they have to fill out a slip with their email address and such to be entered. This has worked very well for us to collet them. We draw once a month and notify the winner via email. We do the same thing-- except we call the w...
- Thu May 12, 2016 1:47 pm
- Forum: Reports + Printing
- Topic: Vehicle List Report?
- Replies: 29
- Views: 11112
Re: Vehicle list report
We would like to be able to print out a list too.... It would be a big help- Just to be able to print out the list from the customer screen!
- Fri May 06, 2016 10:53 am
- Forum: Tips + Ideas
- Topic: Counter Sales
- Replies: 2
- Views: 1941
Re: Counter Sales
Thanks bunches!!!!! Life saver!
- Fri May 06, 2016 10:04 am
- Forum: Tips + Ideas
- Topic: Counter Sales
- Replies: 2
- Views: 1941
Counter Sales
Is there any way to look up or print out previous counter sales? We are looking for a battery sold as a counter sale for a 3 wheeler- We know the customer name... Any help would be great!
- Wed Apr 27, 2016 12:38 pm
- Forum: SE News
- Topic: Manager SE 20th Anniversary Tips in News!
- Replies: 5
- Views: 4650
Re: Manager SE 20th Anniversary Tips in News!
That is a really cool handbook- especially when i found 2 of my answers in there!!! I feel honored!
- Thu Apr 21, 2016 9:17 am
- Forum: Parts + Ordering
- Topic: FirstCall Shutting Down Manager?
- Replies: 35
- Views: 15117
Re: First call shutting down mitchell
We are having this issue as well- happened 2 times today!
- Tue Apr 05, 2016 11:46 am
- Forum: Tips + Ideas
- Topic: Phone List
- Replies: 2
- Views: 1764
Re: Phone List
We have been requesting this for a long time now. We use the 5 character spaces behind the phone number for now.
- Tue Mar 29, 2016 5:35 am
- Forum: Technical Issues
- Topic: Sold Vehicle History?
- Replies: 18
- Views: 7196
Re: Sold Vehicle History?
We have deleted vehicles & then found out the customer still has them or just gave them to their kids-- once you delete a vehicle-- it is gone! No Vin match or History. That is why we have the sold vehicles account!