When a customer calls and cancels an appointment and then when I delete the estimate from WIP, it stays in the scheduler under appointments tab and sends a text reminder to the customer of their appointment even though they cancelled. I have to make sure to go in and delete it from scheduler as well...

Thanks Silky7 for finding the problem. Looking forward to the fix.

Brian

Hey Ric, You are correct it si not a miscalculation as much as it not showing your work. Someone changed the subject line. Guess they did not like my reference to 3rd grade math. Yes it is customer confusion since the invoice add the subtotal and $0.00 tax (no tax in Oregon) and comes up with a new ...

Well the update to 6.6.10 did not fix this. Still wondering if it can be corrected.

Rich it is the Haz Mat/waste disposal that is causing the problem. I shows in the body of the Invoice but not in the totals.

Just had tech support help with a update and now my invoices are screwed up. They told me I had to chose a different invoice. Not only did the update not fix the fact that the discount is not broken out. But now the subtotal plus tax (which we do not have in Oregon and should be able to disable) add...

Is it really so hard to add one word to the FRONT or REAR to the parts of labor description on axle, pinions, or differentials. Seem to be that most of the time you have to be a super sleuth to figure out what one is being referenced. Suspension is divided to front and rear, Axles should be as well....

Since the update about 6 months ago the invoice totals format has changed. Called in back then and was told it would be fixed with next update. That has come and gone an the discount still comes before the subtotal. Called in again last month and was told it would be looked into. My problem is that ...

The price can be updated and changes in the revision. Seems like the description field should be able to update as well.

I updated the description of several of the oils we use for oil changes to better describe them. We have been using the #9 revision for oil changes for years. Now even though these are inventory stocking parts the old description is still in the #9 revision. Have to delete and re enter the oil on ea...

This is not just a ordering parts problem. If a customer calls in and wants to have work performed we advised and estimated. You look up the customer and the revision we made. Transfer the revision and #$$% now I have an RO instead of an estimate. The work is scheduled for next week. The parts are a...

My system just started doing this since the 6.5 update. Leaves the HazMat on but takes the Shop Supplies off.

Thanks

Would it be possible to separate the front and the rear Differential labor and parts. Takes time to look thru many different labor heading looking for some way to see which differential assembly or carrier assembly is the front and which is the rear. Sometimes not even able to with no designations o...

Thanks for the fast reply. Looking forward to the upgrades with 6.5

Can we please have the time the PO was entered back on the PO Screen. When I need it by is always the same ( yesterday or before) But when I entered it would be of use to check on ETA. I know I should just remember when I ordered parts but, the brain is getting a little slower. Plus if I could remem...