Search found 20 matches

by Heidi5
Thu Nov 21, 2019 12:19 pm
Forum: Reports + Printing
Topic: "Big Spender" Year End Report?
Replies: 1
Views: 1841

"Big Spender" Year End Report?

The "Customer List By Sales" report is printed in lifetime spent order, I need it in year to date order. Is that possible or is there a different report that gives me that info that I do not see?
by Heidi5
Tue Nov 12, 2019 12:29 pm
Forum: NEW >>> TIPS - Database / Settings
Topic: "In" Mileage for Tech Worksheets.
Replies: 2
Views: 3291

Re: "In" Mileage for Tech Worksheets.

Great idea, exactly what I was looking for.
Thank you
by Heidi5
Tue Nov 12, 2019 10:52 am
Forum: NEW >>> TIPS - Database / Settings
Topic: "In" Mileage for Tech Worksheets.
Replies: 2
Views: 3291

"In" Mileage for Tech Worksheets.

Our Tech Worksheets have a box for "Out" mileage, I also need a box for "In" mileage. Am I missing something? I can not find anywhere in the system to add that.
by Heidi5
Mon Mar 18, 2019 7:49 am
Forum: Tips + Ideas
Topic: Eliminate Shop Supply Charges On Estimates?
Replies: 6
Views: 4796

Re: Eliminate shop supply charges on estimates

Rich,
Thank you for your input. If I reset the default doesn't that mean it won't charge to the invoices? I only want it not to show on estimates
by Heidi5
Mon Mar 18, 2019 6:18 am
Forum: Tips + Ideas
Topic: Eliminate Shop Supply Charges On Estimates?
Replies: 6
Views: 4796

Eliminate Shop Supply Charges On Estimates?

1. Can an "Opt out" be added to eliminate shop supply charges onto estimates? If I am giving someone multiple estimates it shows up an each one. I would rather just add it to the invoice when the repair is performed. 2. Can I adjust the shop supply charge on an individual invoice without having to c...
by Heidi5
Wed May 16, 2018 6:58 am
Forum: Technical Issues
Topic: Nuisance changes from update
Replies: 0
Views: 1088

Nuisance changes from update

Since the last update I have noticed a few changes which are an inconvenience.... 1. When manually entering a job/labor item, the category that I select carries over to the next labor item. It used to go to "None". Now I have to be very diligent about checking that. 2. When finalizing an invoice, I ...
by Heidi5
Thu Mar 29, 2018 7:47 am
Forum: Parts + Ordering
Topic: Inventory Users Guide?
Replies: 28
Views: 17834

Re: Inventory Users Guide?

Updating stock on hand procedure 1. Press "Inventory" tab 2. Enter part number 3. Double click highlighted part that needs to be updated 4. Change quantity on hand 5. Press "OK" Of course I have no example to show you. We have just noticed that inventory on our oil filters always seems to be off. I ...
by Heidi5
Wed Mar 28, 2018 12:29 pm
Forum: Parts + Ordering
Topic: Inventory Users Guide?
Replies: 28
Views: 17834

Re: Inventory Users Guide?

So in my search for an answer to my question I see I have had inventory questions a few years ago....... We are a small shop that stocks very little, parts houses within a mile or so each way. My question is I enter new stock each week, update quantity and press "Save" yet when I go to enter new sto...
by Heidi5
Wed Nov 22, 2017 1:05 pm
Forum: Technical Issues
Topic: Name Changes when labels are printed
Replies: 3
Views: 1866

Re: Name Changes when labels are printed

Thank you Ric,

We mail out 750 Christmas cards...I will hand write the 10 that are an issue. That's how much "Personal Touch" I am willing to do out of 750....lol
by Heidi5
Wed Nov 22, 2017 12:35 pm
Forum: Technical Issues
Topic: Name Changes when labels are printed
Replies: 3
Views: 1866

Name Changes when labels are printed

I have a handful of customers where the wife and husband have different last names. On their accounts I have it set up with 1 spouses name under "First" name and 2nd spouses name under "Last" and I add the "&" symbol. On the invoices it prints perfect however, when I print labels (Christmas Cards) t...
by Heidi5
Mon Mar 09, 2015 9:34 am
Forum: Parts + Ordering
Topic: Inventory Users Guide?
Replies: 28
Views: 17834

Re: Inventory Users Guide?

So... I have read through what you sent me and watched a couple of the videos (Nice work Tim). I am familiar with the inventory process, having used Mitchell for a while now and I guess the area I need help with is the reporting area for parts/inventory. For instance, when deciding if I want to add ...
by Heidi5
Thu Mar 05, 2015 1:30 pm
Forum: Parts + Ordering
Topic: Inventory Users Guide?
Replies: 28
Views: 17834

Re: Inventory Users Guide?

WOW ... that's a LOT of info. I will have to spend some time looking it over and will ask what I need to after.

Thank you for your help
by Heidi5
Thu Mar 05, 2015 7:13 am
Forum: Parts + Ordering
Topic: Inventory Users Guide?
Replies: 28
Views: 17834

Inventory Users Guide?

I have been with my current shop for 2 years (ran 3 other shops for a total of 24 years). Current shop has never really used the inventory program. I have started entering fast moving items such as filters and brakes. I have so many questions though and would like to download/print some sort of guid...
by Heidi5
Fri Nov 21, 2014 8:54 am
Forum: Reports + Printing
Topic: Spouse's Name On Labels
Replies: 3
Views: 1878

Re: Spouse's Name On Labels

Thank you
by Heidi5
Thu Nov 20, 2014 10:28 am
Forum: Reports + Printing
Topic: Spouse's Name On Labels
Replies: 3
Views: 1878

Spouse's Name On Labels

I am prepping Christmas cards and it annoys me every year that both Mr & Mrs names do not print on the labels. They both print on the invoice, why not on the labels? Is there a way to do this and I just do not know about it?

Heidi
by Heidi5
Tue Jul 22, 2014 5:23 am
Forum: Database + Settings
Topic: Starting a new RO now starts as estimate
Replies: 4
Views: 2801

Re: Starting a new RO now starts as estimate

Thank you so much, I knew there was an easy fix. Now that I see it I remember doing that after other updates too.

Thank you for your help
by Heidi5
Mon Jul 21, 2014 12:21 pm
Forum: Database + Settings
Topic: Starting a new RO now starts as estimate
Replies: 4
Views: 2801

Starting a new RO now starts as estimate

Before the last update all of my new repair orders started as just that...ROs now they start as estimates which means no RO/Invoice # yet. I realize I just have to click the validation button 1 more time but it is annoying. Is there a "Setting" I can change to put this back to where it was?
by Heidi5
Mon Apr 07, 2014 12:30 pm
Forum: Reports + Printing
Topic: Fleet Acct. Report
Replies: 1
Views: 1257

Fleet Acct. Report

I am looking for a report that will tell me all of the activity for a fleet account within a specific date range. Every report I see can give me customer specific OR date specific but not both.

Is such a report available and I am just overlooking it?
by Heidi5
Tue Jan 21, 2014 5:09 am
Forum: Reports + Printing
Topic: Cash Receipt Summary Report
Replies: 10
Views: 4465

Re: Cash Receipt Summary Report

Thank you Jeff and Steven very much for your input....It makes sense to me :wink:
by Heidi5
Mon Jan 20, 2014 7:00 am
Forum: Reports + Printing
Topic: Cash Receipt Summary Report
Replies: 10
Views: 4465

Cash Receipt Summary Report

Hello Everyone, My accountant asked me about a report that she has been getting from me for a while and I couldn't answer her question. I was hoping someone here could help me out... "Cash Receipt Summary" at the bottom of the report it lists 1. Receipts paid on invoice, which I believe is a payment...

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