Search found 253 matches

by motley06
Fri Apr 12, 2019 12:47 pm
Forum: Mobile Manager
Topic: Time clock features request
Replies: 71
Views: 11680

Re: Time clock features request

nessauto wrote:Wondering if you have any further updates on the release of the timeclock features?
Same. I don't want to waste time and money on a physical time clock and time cards if we are going to see the release in the near future
by motley06
Fri Feb 08, 2019 11:24 am
Forum: Report Pro
Topic: Average car cycle time
Replies: 9
Views: 2290

Re: Average car cycle time

Yea, you're right, but I don't think those fields are available in query builder... If they were, you're method would work just fine. We could average out the difference to see the info I'm looking for
by motley06
Fri Feb 08, 2019 7:19 am
Forum: Scheduler
Topic: Scheduler for Technicians
Replies: 4
Views: 1770

Re: Scheduler for Technicians

i86truck wrote:Our techs each have tablets which show work tiles in the order that they are to be completed. If we make a change in that priority for a waiter, for example, we send them a chat message letting them know.
Care to share what you are using that has tiles?
by motley06
Fri Feb 08, 2019 7:18 am
Forum: Mobile Manager
Topic: Feature Request; Add Link to Embedded Pictures
Replies: 16
Views: 2665

Re: Feature Request; Add Link to Embedded Pictures

+1 for this. Great ideas and suggestions.
by motley06
Thu Feb 07, 2019 1:02 pm
Forum: Credit Card Processing
Topic: X-charge vs 1stMile
Replies: 3
Views: 2399

X-charge vs 1stMile

My credit card processor contract is coming up for renewal and I want to look at one of the integrated processors that work with Mitchell. As far as I can tell, the difference between x-charge and 1stMile is that first mile offers some financing options for customers who need it? Is that all? Is thi...
by motley06
Tue Jan 08, 2019 1:26 pm
Forum: Technical Issues
Topic: Out of memory error
Replies: 26
Views: 5060

Re: Out of memory error

Happens all the time for us. I just figured it was normal.
by motley06
Fri Dec 14, 2018 4:39 am
Forum: Technical Issues
Topic: Manager SE Slowing Down?
Replies: 15
Views: 3764

Re: Manager SE Slowing Down?

We have multiple workstations that crash multiple times a day. I see it more when working in revisions, but I wouldn't say it's isolated to that area only.
by motley06
Fri Nov 30, 2018 9:21 pm
Forum: Report Pro
Topic: Average car cycle time
Replies: 9
Views: 2290

Re: Average car cycle time

No worries, thanks for following up. I'm kinda surprised I haven't had more people +1 this idea. Seems like this would be very handy information. I have no clue how it could be done, outside of internally to the shop, but it would be cool to see what the biggest impact on the total duration is. Part...
by motley06
Fri Nov 30, 2018 9:17 pm
Forum: Mobile Manager
Topic: Mileage on Inspections
Replies: 6
Views: 1692

Re: Mileage on Inspections

From Bolt On via email...... The Status of Feature Request #3786 has been changed to Completed - Not Released Feature Request Details Subject: Current Mileage To Appear On Tech Side Of Inspection Description: Four shops on the Mitchell forum this morning have requested that the vehicle mileage appe...
by motley06
Fri Nov 30, 2018 5:26 pm
Forum: Technical Issues
Topic: End of Day - Service Writer Posted Orders
Replies: 4
Views: 1452

End of Day - Service Writer Posted Orders

When running my end of day reports, service writer posted orders does not print out. Am I doing something wrong?
by motley06
Fri Nov 23, 2018 7:33 am
Forum: Mobile Manager
Topic: Mileage on Inspections
Replies: 6
Views: 1692

Mileage on Inspections

Is it possible to have the vehicle mileage shown somewhere when doing a digital inspection? It would be nice to have that info when recommending services and spark plugs
by motley06
Fri Nov 23, 2018 4:31 am
Forum: Report Pro
Topic: Average car cycle time
Replies: 9
Views: 2290

Re: Average car cycle time

I guess per work order? I'm not really looking for individual tickets, I'm wanting to be able to look at a week or month and know the average time it takes for my team to get cars fixed and out of the shop. Does that sound like we're talking about the same thing?
by motley06
Tue Nov 20, 2018 11:55 am
Forum: Report Pro
Topic: Average car cycle time
Replies: 9
Views: 2290

Re: Average car cycle time

I'd be happy with a time duration from converting to a repair order to posting an invoice.
by motley06
Mon Nov 19, 2018 5:54 pm
Forum: Reports + Printing
Topic: Average Car Cycle Time?
Replies: 1
Views: 1009

Average Car Cycle Time?

Similar to the question I asked in the report pro section: Is there a report in Mitchell that will tell you the average time a vehicle spends in your shop. What I'm looking for is to see how fast we are getting cars out of our shop from the time of write up. I'm looking for a report that allows me t...
by motley06
Mon Nov 19, 2018 5:51 pm
Forum: Report Pro
Topic: Average car cycle time
Replies: 9
Views: 2290

Average car cycle time

Is there a report in Report Pro that will tell you the average time a vehicle spends in your shop. What I'm looking for is to see how fast we are getting cars out of our shop from the time of write up. I know there is a vehicle flow report of some sort for individual vehicle events, but I'm looking ...
by motley06
Tue Nov 13, 2018 4:37 am
Forum: Lube Sticker Pro
Topic: Automated Oil Changes / Scheduler
Replies: 25
Views: 6024

Re: Automated Oil Changes / Scheduler

Has this issue been fixed yet? If not, CAN WE PLEASE!?!?!?! It's been a year and a half since I originally posted the issue, and I know I disabled the feature long before that. If I need to do a facebook video so I can explain this better, add me on facebook and we can do a video chat.
by motley06
Thu Nov 01, 2018 5:24 am
Forum: Reports + Printing
Topic: Report For Price Adjustments?
Replies: 1
Views: 970

Report For Price Adjustments?

Is there a report that shows what part prices were changed from normal matrix markup?
by motley06
Wed Sep 12, 2018 1:47 pm
Forum: Lube Sticker Pro
Topic: Automated Oil Changes / Scheduler
Replies: 25
Views: 6024

Re: Automated Oil Changes / Scheduler

I'd agree again. Seeing projects like the XOXO brand being developed, when an original idea from years ago has a fault left unfixed is bothering. Like others said, we love the product, but lets complete/fix what you've already come out with, instead of leaving it half baked
by motley06
Mon Sep 10, 2018 8:45 am
Forum: Lube Sticker Pro
Topic: Automated Oil Changes / Scheduler
Replies: 25
Views: 6024

Re: Automated Oil Changes / Scheduler

No offense but you have been looking into this for almost a year and a half, is there someone else there that can maybe look into things and get things done because that does not seem to be you. Your answer to everything is I do not know but I will look into this or I will see if I can get this don...

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