Search found 56 matches
- Mon May 04, 2015 6:27 pm
- Forum: Parts + Ordering
- Topic: Parts Kit Window Issues
- Replies: 14
- Views: 6205
Re: Parts Kit Window Issues
Maybe we're missing the following clarification... They are initially added to the kit in the correct order; however, if you set them up with a prompt for use, they do not display in the selection window in the same order they were added, but instead the order of the primary key in the table. These ...
- Mon May 04, 2015 11:27 am
- Forum: Parts + Ordering
- Topic: Parts Kit Window Issues
- Replies: 14
- Views: 6205
Re: Parts Kit Window Issues
Tim, I just linked in with support and showed them what I am encountering. No matter how I add the items to a kit, they are maintaining their own order. Please let me know if there is any other information I can provide. It would even be nice if we were able to sort the columns in the window, then i...
- Fri Apr 03, 2015 1:02 pm
- Forum: Technical Issues
- Topic: F5 Payment Window Focus
- Replies: 4
- Views: 2563
Re: F5 Payment Window Focus
Thanks for the follow-up!
- Wed Mar 25, 2015 4:03 pm
- Forum: Lube Sticker Pro
- Topic: Printing Keytags
- Replies: 1
- Views: 3313
Printing Keytags
wondering if anyone else has found frustration on printing keytags in the fact that they will not print without a valid order? as the only service write for 4 techs and keeping track of so many cars a day, it would be nice if there was a little more functionality to either use the active vehicle, or...
- Thu Mar 12, 2015 10:08 pm
- Forum: Database + Settings
- Topic: Add New User?
- Replies: 5
- Views: 4602
Re: Add New User?
Tim,
What if I did not exit all workstations? Any ideas on how to fix this? All of my users have a password lock that is not the one I entered...
What if I did not exit all workstations? Any ideas on how to fix this? All of my users have a password lock that is not the one I entered...
- Wed Mar 04, 2015 10:43 am
- Forum: Lube Sticker Pro
- Topic: Lube Sticker Pro Comments/Questions
- Replies: 7
- Views: 7013
Re: Lube Sticker Pro Comments/Questions
Thanks Mike!
I just talked to Frank & I think we have a plan in place.
I just talked to Frank & I think we have a plan in place.
- Tue Mar 03, 2015 9:27 pm
- Forum: Lube Sticker Pro
- Topic: Lube Sticker Pro Comments/Questions
- Replies: 7
- Views: 7013
Lube Sticker Pro Comments/Questions
Just a couple of quick comments/questions regarding Lube Sticker Pro: 1. More recently than not, the oil reset procedures appear not to be working correctly. It is not populating the vehicle information completely, and therefore not displaying the correct information. 2. We are using Lube Sticker Pr...
- Wed Jan 28, 2015 4:32 pm
- Forum: Message Pro
- Topic: Heading Not Showing Customer Name?
- Replies: 5
- Views: 5464
Heading Not Showing Customer Name?
I have noticed that on some recent messages, the customer name is getting dropped off the text message. I'm not sure if this is a recent change or not, but when the customer replies or I choose a prior message, rather than selecting the quick message option, the customer name does not attach to the ...
- Fri Dec 26, 2014 1:18 pm
- Forum: Message Pro
- Topic: Trouble Shutting Down PC Due To Message Pro
- Replies: 3
- Views: 4363
Re: Trouble Shutting Down PC Due To Message Pro
Will the update allow us to run the program in the background like before as well??? I'm increasingly running into trouble with too many windows open on my computer.
- Tue Dec 23, 2014 4:48 pm
- Forum: Message Pro
- Topic: Trouble Shutting Down PC Due To Message Pro
- Replies: 3
- Views: 4363
Trouble Shutting Down PC Due To Message Pro
Ever since the latest formatting update, Message Manager does to reduce to run in the background. Clicking on 'x' now gives you a warning that you are shutting down the program, instead of sending it to the systray.... Now, when I try to shut down my computer, I get a message that Message Manager (a...
- Wed Dec 10, 2014 1:50 pm
- Forum: Message Pro
- Topic: Message Manager request
- Replies: 14
- Views: 10793
Re: Message Manager request
Just got off the phone with support, there seemed to be a communication error for the request, but seems as though they are working on it now... If I ever have extra time to figure out how to include pictures, I will try to do that in the future. To clarify for those reading, my request was intended...
- Wed Dec 10, 2014 1:46 pm
- Forum: Technical Issues
- Topic: F5 Payment Window Focus
- Replies: 4
- Views: 2563
F5 Payment Window Focus
Could someone please look into changing the function of hitting ENTER on the APPLY PAYMENTS window??? PLEASE!?!? As of now, when you key in the information and hit ENTER on the keyboard, it selects the CANCEL button and you have to go back in and re-enter your information. In my opinion, it seems th...
- Mon Dec 08, 2014 11:14 am
- Forum: Message Pro
- Topic: Message Manager request
- Replies: 14
- Views: 10793
Re: Message Manager request
Another note, would be nice to be able to send pics... I know this is in mobile manager, but I had a customer that wanted to send me a pic of his rim so we could order an OE replacement, but he had to send it to our email instead. Would be nice to have this option in message manager.
- Sat Dec 06, 2014 5:20 pm
- Forum: Tips + Ideas
- Topic: More LOF packages & Categories
- Replies: 16
- Views: 7555
Re: More LOF packages & Categories
Just an idea, but using canned jobs is a very good option for oil changes. It took me a bit to set them up, but I love them, and it's just as easy to add them to the job. Now I know which oil filter I used, and what type of oil I used, because I selected them when I added the oil change to the order...
- Sat Dec 06, 2014 4:51 pm
- Forum: Message Pro
- Topic: Message Manager request
- Replies: 14
- Views: 10793
Re: Message Manager request
I have seen several changes during the last few weeks, but I still have not seen this change. Do you have any updates?
- Wed Nov 19, 2014 3:34 pm
- Forum: Message Pro
- Topic: Message Manager request
- Replies: 14
- Views: 10793
Re: Message Manager request
Thanks Mike!!!
- Mon Nov 10, 2014 9:25 am
- Forum: Message Pro
- Topic: Message Manager request
- Replies: 14
- Views: 10793
Message Manager request
It would be really nice if the message manager window wrapped the messages. I have found myself fighting to read through the information sent in from the customer because the lines are not wrapping to the size of the window.
- Wed Nov 05, 2014 10:54 am
- Forum: Parts + Ordering
- Topic: Parts Kit Window Issues
- Replies: 14
- Views: 6205
Re: Parts Kit Window Issues
Okay, just went into the tables & confirmed...
It does not matter what order you add the items into the kit, it is sorted in the background according to the order the items were added into inventory...
It does not matter what order you add the items into the kit, it is sorted in the background according to the order the items were added into inventory...
- Tue Nov 04, 2014 9:06 pm
- Forum: Parts + Ordering
- Topic: Parts Kit Window Issues
- Replies: 14
- Views: 6205
Re: Parts Kit Window Issues
Tim, would you mind trying one more test for me? 1) Add parts to inventory in the sequence provided 2) Add parts to kit in numerical order sequence 3) Save and exit kit 4) If you re-open the kit, does it display in the order provided, or in numerical order? I am curious if the parts are remaining in...
- Tue Nov 04, 2014 3:13 pm
- Forum: Database + Settings
- Topic: Deleted Orders?
- Replies: 4
- Views: 2620
Re: Deleted Orders?
In fact, I probably should have put the notes under vehicle notes instead of on the symptom line, but alas I did not and now it is forever in lala land... :D Thanks for the suggestion, it is nice for 'declinded' services, but this was just the details of the events that took place on the specific or...