Yes, they suggested that when I was on the phone with them... and when I thought we were going to do that, the woman from Mitchell support stopped and suggested I contact Napa. I guess I'll get back in touch with Mitchell and see if they can walk me through uninstalling and re installing the softwar...

Yes, I can log into NapaProlink with no issues. I can price, check inventory and order online.
But cannot open it through Shopkey. Frustrating...
Thanks.

Thanks for the reply. Yes, NapaProlink has and is still toggled to "on".
Still no joy...

Good Morning, I am having an issue with integrating my Napa Prolink with my ShopKeyPro SE. I have a Prolink account for which I can view parts, pricing and order online from my desktop. However, I cannot link it to my Shopkey. All of the info, parts store ID, my Tams number is correct. I have been o...