Search found 7 matches

by southmain1
Thu Dec 18, 2014 5:11 am
Forum: Technical Issues
Topic: Inspection Report Date Range
Replies: 18
Views: 11088

Re: Inspection Report Date Range

I am not aware of the 'workaround'. referencing your explanation above: are you stating the query should be 6.1.14 to 6.16.14? I'm not sure I understand. When we run inspection reports for the month of January, i.e. 01/01/14 to 01/31/14, the report will give me all of January inspections but it also...
by southmain1
Wed Dec 17, 2014 8:46 am
Forum: Technical Issues
Topic: Inspection Report Date Range
Replies: 18
Views: 11088

Re: Inspection Report Date Range

I received the new update and loaded it.

We Still have the same issues with the inspection reports.
Where do we stand with this specific issue being corrected?
by southmain1
Fri Dec 12, 2014 4:56 am
Forum: Technical Issues
Topic: Inspection Report Date Range
Replies: 18
Views: 11088

Re: Inspection Report Date Range

Good Morning, It has been another 21 days since my last request of when updates would be coming thru. Till today's date, we are still at 6.5.37. As i explained earlier in a post, the tech support people told me we were way behind on updates. We are still suffering with the inspection report malfunct...
by southmain1
Mon Nov 24, 2014 4:14 am
Forum: Technical Issues
Topic: Inspection Report Date Range
Replies: 18
Views: 11088

Re: Inspection Report Date Range

Good Morning, Another 30 days has passed. I have not seen any new versions uploaded. I am still at version 6.5.37. It has been over 30 days since I was told by tech support that I am way behind on my versions. At that time they told me that I should get an upload in a day or 2. Also, i am at the tim...
by southmain1
Thu Oct 30, 2014 5:59 am
Forum: Technical Issues
Topic: Inspection Report Date Range
Replies: 18
Views: 11088

Re: Inspection Report Date Range

Good Morning, Can you tell me if there is a date for the repair of this issue as of yet? It has been 30 days since I have posted this major concern. I was told by tech support on numerous occasions over the past 2 weeks there would be an upload/new versions coming out any day. My current version is ...
by southmain1
Mon Oct 20, 2014 4:02 am
Forum: Technical Issues
Topic: Inspection Report Date Range
Replies: 18
Views: 11088

Re: Inspection Report Date Range

Good Morning Tim

Any progress on this issue?
by southmain1
Mon Sep 29, 2014 4:27 pm
Forum: Technical Issues
Topic: Inspection Report Date Range
Replies: 18
Views: 11088

Inspection Report Date Range

I am a very long time user of Shopkey management system. Recently upgraded to 6.5. I have been told that you are aware of the issue of the inspection reports pulling data from the month after the requested parameter. I have been told by tech support that this issue is not of top priority. I cannot e...

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