Search found 20 matches

by Miked1
Sun Jan 06, 2019 1:06 pm
Forum: ProSpect
Topic: Using Prospect
Replies: 10
Views: 6545

Re: Using Prospect

Hey Ric, when could I schedule a phone conversation or even a team viewer session with you to discuss? Thanks for your time.
by Miked1
Fri Jan 04, 2019 10:29 am
Forum: ProSpect
Topic: Using Prospect
Replies: 10
Views: 6545

Using Prospect

Is anyone currently using the new prospect digital inspection program? We have installed the program and have begun training. We are currently using Auto vitals (AV) and our subscription with AV is expiring very soon. Looking to see if someone is up and running that wouldn't mind having a discussion...
by Miked1
Mon Oct 01, 2018 8:44 am
Forum: Ford Cars
Topic: 2012 Ford Flex Limited - Pulsation?
Replies: 2
Views: 2476

2012 Ford Flex Limited - Pulsation?

We have a 12' Ford Flex that is warping the front brake rotors roughly every 10k miles. We have installed Worldpacs WBR brand and then switched to OES Motorcraft and have experienced the same results. We have replaced the front calipers, brake hoses as needed, including the rear brakes as well. No i...
by Miked1
Thu Apr 19, 2018 7:56 am
Forum: Imports - Other
Topic: MB SL550 - No Communication for NJ Inspection?
Replies: 1
Views: 2281

MB SL550 - No Communication for NJ Inspection?

Does anyone in NJ do inspections and is well versed with Mercedes? We have an 07" SL550 in the shop that communicates with our factory Mercedes scan tool, our Autel scan tool and even a code reader but does not communicate with the NJ inspection machine. Thus it cannot pass inspection. Anyone else c...
by Miked1
Thu Apr 19, 2018 7:54 am
Forum: Workshops
Topic: 2018 Workshop Contest: Shift Into High Gear
Replies: 2
Views: 3081

Re: 2018 Workshop Contest: Shift Into High Gear

Sorry to hear no East coast or Southeast conferences this year. Will there be any substitute options for training on the East coast this year?
by Miked1
Tue Jan 23, 2018 11:29 am
Forum: Nissan / Infiniti
Topic: 2016 Infinite QX50 driveability
Replies: 1
Views: 2244

2016 Infinite QX50 driveability

Looking for any possible for information on the ignition system. And checking engine timing. 2016 Infiniti QX50, Auto, 4WD, 3.7L V6 JN1BJ0RRXGM266543 Two months ago and roughly 6k miles we replaced the engine due to it being all sludged up and jumping time. The vehicle was towed in for no start, cus...
by Miked1
Thu May 11, 2017 12:01 pm
Forum: GM Cars
Topic: Bringing A 1961 Cadillac Back To Life
Replies: 3
Views: 2892

Re: Bringing A 1961 Cadillac Back To Life

Hey Steve,

Thanks for the old school wisdom. I appreciate you taking the time to offer a great suggestion.

Thanks
by Miked1
Thu May 04, 2017 9:02 am
Forum: GM Cars
Topic: Bringing A 1961 Cadillac Back To Life
Replies: 3
Views: 2892

Bringing A 1961 Cadillac Back To Life

We have a customer bringing in their 1961 Cadillac that has been in storage since 1985. What suggestions would be offered to see if the this vehicle can be brought back to life. The body is great shape (including the convertible top). The initial plan is to crank the engine by hand to see if it will...
by Miked1
Wed Feb 22, 2017 6:07 am
Forum: Imports - Other
Topic: 2003 Maserati Spyder - Need Parts Source
Replies: 2
Views: 2437

Re: 2003 Maserati Spyder - Need Parts Source

Thank you but we are looking for a non-dealer supplier-Worldpac type supplier-for all things Italian. We are in the Philadelphia, PA market but the parts can be shipped in.
by Miked1
Tue Feb 21, 2017 10:42 am
Forum: Imports - Other
Topic: 2003 Maserati Spyder - Need Parts Source
Replies: 2
Views: 2437

2003 Maserati Spyder - Need Parts Source

Hello,
We have a customer with a 2003 Maserati Spyder and we are looking for a parts distributor that carries parts and fluids for these vehicles. We are located in southern New Jersey. We can be contacted at 856-234-1868 or mdunn@intownautocare.net.

Thank you,
Mike
by Miked1
Wed Jan 25, 2017 4:56 am
Forum: Technical Issues
Topic: no license available
Replies: 1
Views: 1409

no license available

When trying to start a new order, box pops up that says that i have no license available. Never happened before, any remedies?
Thank-you
by Miked1
Thu May 26, 2016 12:55 pm
Forum: Reports + Printing
Topic: Profit precentage
Replies: 7
Views: 20088

Re: Profit precentage

Ric, after the holiday would there be a good time to call and discuss versus the forum? Please advise.

Thank you,

Mike
by Miked1
Mon May 09, 2016 1:00 pm
Forum: Reports + Printing
Topic: Profit precentage
Replies: 7
Views: 20088

Re: Profit precentage

Again thank you. But as your example shows the tech efficiency is at 100%. We always have the charge hours & tech pay equal so what we bill the customer is what the tech gets credited for. The efficiency percentage is also a number that we use for our techs annual review. Which leads me back to the ...
by Miked1
Mon May 02, 2016 3:21 pm
Forum: Reports + Printing
Topic: Profit precentage
Replies: 7
Views: 20088

Re: Profit precentage

Thank you for your input. In our case the pay hours and the actual hours cannot be the same because that is the way we measure the true efficiency of our technicians. The example I posted gives the tech a low efficiency rating but does not address the true profit on the job. The shop charged the cus...
by Miked1
Wed Apr 27, 2016 1:21 pm
Forum: Reports + Printing
Topic: Profit precentage
Replies: 7
Views: 20088

Profit precentage

How can I have a true profit percentage using the actual hours time verses using the pay time. If a tech takes longer than the job is sold for the profit should be based on his actual time and not the pay time. Our techs are paid by the hour. An example would be if a job is sold for 1.5 hrs and the ...
by Miked1
Thu Jan 07, 2016 6:29 am
Forum: Parts + Ordering
Topic: Change Matrix Margins w/o Changing Inventory / Jobs?
Replies: 3
Views: 2024

Re: Change Matrix Margins w/o Changing Inventory / Jobs?

Is this impossible to do? If you change the margins in the matrix, does it change items in inventory that have been set with lower margins (ie...batteries)? Will it also change items in the canned jobs that were also set with lower margins (ie...oil, oil filters)? Does anyone have any experience/kno...
by Miked1
Fri Jan 01, 2016 6:32 pm
Forum: Parts + Ordering
Topic: Change Matrix Margins w/o Changing Inventory / Jobs?
Replies: 3
Views: 2024

Change Matrix Margins w/o Changing Inventory / Jobs?

How can you increase your margins in the parts matrix without changes being made to canned jobs pricing and inventory parts?
by Miked1
Mon Oct 13, 2014 10:21 am
Forum: Tips + Ideas
Topic: Spouse Name on Invoice
Replies: 1
Views: 1550

Spouse Name on Invoice

Can the word "and" be replaced with "&" when having both spouses on the work order/invoice? Smith, Mary & John looks more professional than Smith, Mary and John. Thoughts??
by Miked1
Mon Oct 13, 2014 10:13 am
Forum: Workshops
Topic: Workshops 2014
Replies: 17
Views: 10985

Re: Workshops 2014

Tim,
Agreed. Support suggested writing here. I'll go to the other site.
by Miked1
Mon Oct 13, 2014 7:00 am
Forum: Workshops
Topic: Workshops 2014
Replies: 17
Views: 10985

Re: Workshops 2014

When might the 2015 workshop schedule be organized?
Also, when printing an invoice and you want to address the spouse on the invoice, can the word "and" be replaced with the "&" sign? It looks awkward reading "Smith, Mary and John" verses "Smith, Mary & John". Your thoughts?

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