Attempted to link to ProDemand through Manager earlier today & it failed. I then attempted ProDemand through a couple different browsers w/ the same result. Next, I tried this forum & it failed. I then called in for tech support & received a message stating that I should call back later for assistan...

For the first time, I was tasked with researching the circuitry related to Blind Spot Monitoring and Land Departure Warning. The vehicle was a 2017 Hyundai Elantra 2.0 Limited. It took me much longer than it should have to locate the wiring diagrams hidden in the Navigation section of System Wiring ...

That would definitely be helpful.

Has anyone tried reaching out to the past employees? If they left on good terms, they might be glad to shed some light on the situation.

Several years ago, the live tips that were helpful in OnDemand5 were discontinued due to the upgrade to Prodemand. At that time, there seemed to be a commitment to have those tips archived into the system, as noted in the following quote: "Good evening, I'm pleased to share the following message jus...

As I enter the date the way you suggested, I realize that the act of entering the date doesn't seem right. I start by highlighting the month & entering the 2 digits & the cursor does not move. I then try TAB & the cursor moves DOWN to the other date range. It seems that most software/website date en...

When using F4 to search History Records using the Vehicle tab, the date range defaults to ONLY searching the last 2 months (I can remember those jobs w/o using the computer). This feature would be much more convenient for the date range to default to searching EVERY invoice unless the user chooses a...

It's not anything specific right now, I'm simply looking for all possible information for this vehicle to be available just as it is on all others. It seems like whenever this vehicle returns for service I either have to call content support or track it down on my own through other sources.

When choosing the service manual menu, there are only 5 categories available to choose: Quick Lookups, Electrical, Engine Performance, General Info. and Maintenance. Normally there are 15 categories to choose from. Much information about the vehicle is missing.

Why is it that after all these years the overall coverage in the repair category is so poor for this vehicle? How many other fairly popular vehicles are lacking coverage?

When attempting to print a wiring diagram, I select the full page and it shows the print preview image on the screen as a Black & White image with a check mark that has to be removed each time if I would like to print in color. I would like to set the default to Color and avoid having to un-check ea...