Search found 32 matches

by michaiel
Thu Oct 01, 2015 5:57 am
Forum: Reports + Printing
Topic: Faxing Questions
Replies: 5
Views: 2836

Re: Faxing Questions

thanks for the info....what kind of printer do you have?
by michaiel
Fri Sep 25, 2015 8:53 am
Forum: SocialCRM
Topic: How Do You Like CRM?
Replies: 16
Views: 10370

How is CRM working for everyone so far?

We are considering usiing CRM. Does anyone have an opinion on how it has been working for them?
thanks
by michaiel
Fri Sep 25, 2015 8:52 am
Forum: Credit Card Processing
Topic: Any Problems with X Charge?
Replies: 4
Views: 4702

Any Problems with X Charge?

Considering XCharge....anyone have an opinion about using them?

thanks
by michaiel
Thu Sep 24, 2015 8:07 am
Forum: SocialCRM
Topic: How Do You Like CRM?
Replies: 16
Views: 10370

How Do You Like CRM?

We are considering using CRM. Does anyone have an opinion on how it has been working for them?
thanks
by michaiel
Thu Sep 24, 2015 7:47 am
Forum: Credit Card Processing
Topic: XCharge Fees
Replies: 2
Views: 3799

XCharge Fees

We contacted the XCharge people about their fees and they wont quote us unless we send them our current Merchant Statements.
Anyone else have this problem? I am not doing business this way. If they want a comparison on the % fee then they should give us a quote.
by michaiel
Thu Sep 24, 2015 7:26 am
Forum: Database + Settings
Topic: Margins
Replies: 10
Views: 5262

Re: Margins

Do you use
Display Information as...

Mark up or Profit?
by michaiel
Wed Sep 23, 2015 8:43 am
Forum: Database + Settings
Topic: Margins
Replies: 10
Views: 5262

Re: Margins

thanks
by michaiel
Wed Sep 23, 2015 5:21 am
Forum: Database + Settings
Topic: Margins
Replies: 10
Views: 5262

Re: Margins

ricmorin wrote:I think the most enlightening report for that is the Business Summary report. You can date range that to anything you like. Find it as the first report under the Management tab.
Thanks...what does A/R mean?
by michaiel
Tue Sep 22, 2015 10:35 am
Forum: Database + Settings
Topic: Margins
Replies: 10
Views: 5262

Re: Margins

Yes, thank you...I have been looking for a report that will show me the gross of each month and yearly. Could you point me to it please?
by michaiel
Tue Sep 22, 2015 8:10 am
Forum: Database + Settings
Topic: Margins
Replies: 10
Views: 5262

Re: Margins

[quote="ricmorin"]You enter shop overhead at Setup>Standard Tables>Markup. You enter this a percentage, not actual figures. Both Overhead and Misc. are calculated as a percentage of Parts and Labor dollars(also includes sublet). If one were to calculate how many parts and labor dollars they brought ...
by michaiel
Mon Sep 21, 2015 1:03 pm
Forum: Database + Settings
Topic: Margins
Replies: 10
Views: 5262

Margins

I have some questions about the "Profit Snapshot" in the Options Window labeled "Check Profit" button... 1) Where do you enter your shop overhead (ie...rent, electricity, water, etc..) to figure out what your true "Overhead" is. 2) How does the program know what "Misc" is? 3) Which report do you use...
by michaiel
Thu Sep 17, 2015 11:51 am
Forum: Database + Settings
Topic: Windows 10 Theme
Replies: 5
Views: 3178

Re: Windows 10 Theme

I did lower the resolution and it looked terrible....
by michaiel
Thu Sep 17, 2015 11:38 am
Forum: Database + Settings
Topic: Windows 10 Theme
Replies: 5
Views: 3178

Re: Windows 10 Theme

i noticed that I can hold the "Control" key down while moving my mouse wheel to resize this forum site as well as Google Chrome windows, but I cannot do this with Shopkey Pro. Is this on the wish list or can someone explain why it wont work?
thanks
by michaiel
Thu Sep 17, 2015 7:21 am
Forum: Database + Settings
Topic: Windows 10 Theme
Replies: 5
Views: 3178

Re: Windows 10 Theme

thanks for the reply
by michaiel
Thu Sep 17, 2015 5:43 am
Forum: Database + Settings
Topic: Windows 10 Theme
Replies: 5
Views: 3178

Windows 10 Theme

Updated to Windows 10 and it makes Shopkey Pro's windows look even cheaper than they already are...Is there any different themes I can install into Shopkey Pro directly to offset this?
Thanks
by michaiel
Fri Sep 11, 2015 7:55 am
Forum: Tips + Ideas
Topic: Changing Canned Email Shop Text?
Replies: 4
Views: 2476

Re: Changing Canned Email Shop Text?

excellent....
by michaiel
Thu Sep 10, 2015 11:34 am
Forum: Tips + Ideas
Topic: Changing Canned Email Shop Text?
Replies: 4
Views: 2476

Re: Changing email signature

ricmorin wrote:I believe that you cannot change this within Manager, but you can simply delete this within your email and type in whatever you want.
That sucks...where can I put in a request to make this editable
by michaiel
Thu Sep 10, 2015 8:56 am
Forum: Tips + Ideas
Topic: Changing Canned Email Shop Text?
Replies: 4
Views: 2476

Changing Canned Email Shop Text?

When we click on the email link in Shopkey Professional 6.6.9 there is a default message attached....

Dear "Customer",

Please find the attached Invoice in PDF format for your review.

Thank you for your patronage.

I want to change this. Where do I do it?

thanks
by michaiel
Wed Sep 09, 2015 11:38 am
Forum: Tips + Ideas
Topic: Creating a pdf invoice
Replies: 5
Views: 2987

Re: Creating a pdf invoice

rhillig wrote:What version of Manager are you using?
6.6.9
by michaiel
Wed Sep 09, 2015 8:27 am
Forum: Tips + Ideas
Topic: Creating a pdf invoice
Replies: 5
Views: 2987

Creating a pdf invoice

Is there a way to create a pdf document of the invoice without having to first print then scan back into the computer? I want to email / fax via Vonage invoices to extended warranty companies thru Outlook 2007. Can this be done?

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