Search found 399 matches
- Wed May 25, 2016 8:18 am
- Forum: Scheduler
- Topic: Printing Schedule?
- Replies: 12
- Views: 5938
Re: Printing Schedule?
Just looking for today's schedule printed one line per vehicle/job, otherwise your printout looks like it may work.
- Thu May 19, 2016 4:50 am
- Forum: Scheduler
- Topic: Printing Schedule?
- Replies: 12
- Views: 5938
Printing Schedule?
Looking for assistance/options with printing the schedule. The format of the old schedule was ideal, a single line for each appointment. Since the new scheduler we've had to revert to printing the schedule via Reports -> Scheduled Events then enter the date range then selecting print then going into...
- Tue May 10, 2016 3:49 am
- Forum: VIN Decode
- Topic: 2016 Hyundai Tuscon VIN Issue
- Replies: 3
- Views: 3692
Re: 2016 Hyundai Tuscon VIN Issue
Thank You!
- Fri May 06, 2016 6:08 am
- Forum: VIN Decode
- Topic: 2016 Hyundai Tuscon VIN Issue
- Replies: 3
- Views: 3692
2016 Hyundai Tuscon VIN Issue
2016 Hyundai Tucson Limited - VIN KM8J3CA45GU053015 not decoding.
- Thu May 05, 2016 5:08 am
- Forum: Technical Issues
- Topic: Deleting Phone Numbers Issue?
- Replies: 5
- Views: 2635
Re: Deleting Phone Numbers Issue?
We've encountered the issue. If you enter a single number in the line that's highlighted with the xxx-xxx-xxxx then delete that number it seems to fix the problem.
- Tue Apr 26, 2016 5:30 am
- Forum: Database + Settings
- Topic: Phone Numbers
- Replies: 14
- Views: 6147
Re: Phone Numbers
Mike if you go to set up-standard description-phone you can reorder and set up 10 numbers. I have all my clients set to cell for default. Hope this helps,Jeff. Following along with this thread, what if the system has been in place for years and you want to reorder the #'s so the cell is 1st? Is the...
- Tue Apr 12, 2016 3:24 am
- Forum: Reports + Printing
- Topic: Dates On Invoices?
- Replies: 6
- Views: 2828
Re: Dates On Invoices?
We noticed this as well. After an update, not sure which one, the forms had changed and we had to "hunt" around for an acceptable form for printing invoices. While we may have missed it, it would be EXTREMELY helpful if there were release notes documenting all changes from update to update, even if ...
- Thu Mar 31, 2016 7:30 am
- Forum: Technical Issues
- Topic: Update to 7.0.7?
- Replies: 13
- Views: 4949
Re: Update to 7.0.7?
Has 7.0.7 been released?
- Thu Mar 31, 2016 3:29 am
- Forum: Scheduler
- Topic: Scheduler Feedback 2016
- Replies: 111
- Views: 40509
Re: Scheduler FEEDBACK [Actual SE 7.0 User Posts Only]
We print the schedule every morning and hang it on a clipboard, cant seem to get it to print so it is usable. I was able to set the shop hours but when printed it shows 5:00 am to 10:00 pm and jumbles everything so you cant read it. Any idea? For the time being I modified the report 'Scheduled Even...
- Mon Mar 28, 2016 4:34 am
- Forum: Technical Issues
- Topic: SHOPSTREAM EXTENSIBLE FRAMEWORK HAS STOPPED WORKING
- Replies: 19
- Views: 8196
Re: SHOPSTREAM EXTENSIBLE FRAMEWORK HAS STOPPED WORKING
We've been experiencing the "Shopstream Extensible Framework has stopped working" message intermittently for some time now. This crashes TeamWork SE. After reviewing the Windows Event log the error is associated with OC30.DLL. We've encountered the error on multiple PC's and have yet to come up wit...
- Mon Mar 28, 2016 4:33 am
- Forum: Technical Issues
- Topic: SHOPSTREAM EXTENSIBLE FRAMEWORK HAS STOPPED WORKING
- Replies: 19
- Views: 8196
SHOPSTREAM EXTENSIBLE FRAMEWORK HAS STOPPED WORKING
We've been experiencing the "Shopstream Extensible Framework has stopped working" message intermittently for some time now. This crashes TeamWork SE. After reviewing the Windows Event log the error is associated with OC30.DLL. We've encountered the error on multiple PC's and have yet to come up with...
- Wed Mar 23, 2016 9:01 am
- Forum: Technical Issues
- Topic: Printers Change After WIN10 Update?
- Replies: 3
- Views: 1980
Re: Printers Change After WIN10 Update?
Thanks for the tip. I knew Microsoft made the change for Windows 10 but didn't put the two together...the strange part about it was that it was printing across our network. I've made the change in Windows to turn off last used and will monitor for future Windows updates. Thanks again!
- Tue Mar 22, 2016 3:53 am
- Forum: Technical Issues
- Topic: Printers Change After WIN10 Update?
- Replies: 3
- Views: 1980
Printers Change After WIN10 Update?
After applying Windows Updates we've notice the printer assignment change in ShopKey on all workstations. This has happened on multiple occasions after applying Windows updates. We are running version 7.0.3 on Windows 10.
- Thu Feb 11, 2016 9:41 am
- Forum: Scheduler
- Topic: Appointment Status Color Codes?
- Replies: 9
- Views: 4113
Re: Appointment Status Color Codes?
I notice that appointments on the schedule are flagged as closed in the Appointment State however you have to open the entry to see it. Would it be possible to grey out the appointment or hash mark the appointment on the schedule when the appointment is closed. This would avoid having to open it to ...
- Sat Feb 06, 2016 8:30 am
- Forum: Scheduler
- Topic: Scheduler Feedback 2016
- Replies: 111
- Views: 40509
Re: Scheduler FEEDBACK [Actual SE 7.0 User Posts Only]
We're having difficulty printing a legible Schedule. Ideally, we would like (1) line per customer/vehicle in the schedule which lists the customer, scheduled arrival time, waiting or drop-off, vehicle yr/make/model, short detail of the job. We've noticed the Scheduled Events report however there doe...
- Sat Feb 06, 2016 8:23 am
- Forum: Scheduler
- Topic: Appointment State / WIP Status
- Replies: 18
- Views: 6992
Appointment State / WIP Status
Is there a possibility to enable color coding entries in the Scheduler while in the "Normal" Resource Mode. In our environment we have (2) types of customers, Wait & Drop. It would be ideal if there was a way, again, in Normal Resource Mode to be able to distinguish via a radio button or checkbox wh...
- Sat Feb 06, 2016 8:18 am
- Forum: Scheduler
- Topic: Scheduler Feedback 2016
- Replies: 111
- Views: 40509
Re: Scheduler Feedback & Requests
Been using the new scheduler for a few days now. In our environment the schedule is fluid. Entering a customer on schedule should be as quick as possible. That said, entering an estimate for each entry just to have the "Total Order Order Hours" is extremely difficult, let alone when the customer mov...
- Tue Dec 29, 2015 1:37 pm
- Forum: Tips + Ideas
- Topic: Automated DOT lines in a RO
- Replies: 2
- Views: 2010
Automated DOT lines in a RO
It would be very helpful if a solution could be implemented for DOTs on tires. Currently we have a flat template that enters (4) lines in the RO whether you are installing (1) tire, (2) tires or all (4). There is already a spinner for quantity in the Tire Package Selection which could be used to imp...
- Thu Dec 17, 2015 9:34 am
- Forum: Reports + Printing
- Topic: Tire Report by Rolling Quarter?
- Replies: 2
- Views: 1693
Tire Report by Rolling Quarter?
Is there a Tire sales report available by rolling quarter similar to Inventory / Sales History?